Business Solutions Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Your responses to the screening questions will be used as the primary source of information and your resume will only be used to validate this information. Lack of examples and details, or indicating "please refer to resume", will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Who are we?

Synergy in Action Directorate
Information Management Branch, Chief Finances, Results and Delivery Officer

Synergy is defined as the creation of a whole that is greater than the sum of its individual parts. The Synergy in Action Directorate is comprised of four complementary teams with specialists in the areas of project management, business analytics, data analysis, development, internal operations and more! Our operations can be likened to an ecosystem – we are all interconnected and work dynamically.

Our goal is to help improve the quality of life of Canada’s Indigenous population by providing efficient, performant and accessible tools and products to our decision makers in the Canadian government. To achieve this, you can expect to see a high degree of collaboration, adaptability and relationship-building in our team. We strive for collective success and for making a positive difference - together.

Duties

In this role, you will be a Business Solutions Analyst responsible for leading and coordinating complex projects from beginning to end while supporting SIA’s many internal and external partners. Strong analytical skills, and a sound understanding of business process improvement and risk management solutions are necessary to allow you to adequately support clients with their requests in a Business Intelligence environment. You will work closely with the senior manager, project coordinator, associate business solutions analyst, and the whole Synergy in Action team.

Work environment

What’s the team like? How do we work?
Collaboration is the key to staying successful and you can expect a lot of it here! Our team members are passionate, self-motivated and friendly! In our work, change is constant. We have a strong ecosystem that enables us to be skillful and be in a position to respond efficiently to operational pressures.

What do we offer?
Career advancement and learning opportunities, work/ life balance, good salaries and benefits, meaningful work and more!

What are we looking for?
Our ideal candidate is a leader that is able to adapt and work in uncertainty or new situations. Things change at a drop of a hat and they change frequently. This role will involve taking on new challenges and tackling many problems on behalf of the team for the first time. We value ideas and creativity, both in aesthetic design of our solutions and problem solving approaches. If you are self-motivated, have an internal desire to explore and learn, and enjoy connecting the dots – we want to hear from you.

What We Value?
We value technology, but we value people more; we value negotiation, but we value collaboration more; we value planning, but we value flexibility more; we value documentation, but we value results more.

Due to the COVID-19 pandemic, the majority of Indigenous Services Canada (ISC) employees are currently working remotely. Under normal circumstances, ISC encourages the use of telework to recruit and retain a diverse and talented workforce, to enable employees to better balance their work and personal responsibilities and to increase opportunities for people with disabilities and other diversity groups. When an eventual return to the workplace is possible, there may be, at the manager’s discretion or based on operational requirement, a continued option to work from an employee’s residence located in Canada

Intent of the process

The immediate intent of this poster is to fill one (1) AS-04 English Essential position and one (1) AS-04 Bilingual Imperative BBB/BBB position indeterminately. Future positions to be determined.

A pool of qualified candidates may be established and may be used to staff similar positions at this group and level with various language requirements (English Essential or Bilingual Imperative), various security requirements, various conditions of employment as well as various tenures (acting, assignment/secondment, deployment, specified period and/or indeterminate) within Indigenous Services Canada.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Graduation with a degree from a recognized post-secondary institution.

Degree equivalency

Experiences:
E1. Experience leading and coordinating complex projects from inception to completion.
E2. Experience collaborating with business partners, vendors or stakeholders in the delivery of business process improvement solutions.
E3. Experience providing analytical advice and options to stakeholders on project issues.
E4. Experience providing risk management solutions.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:
Project Management Certification (ex. Project Management Institute (PMI), Transform Data with Intelligence (TDWI) or LEAN).

Degree equivalency

Experience:
Experience with Structured Query Language (SQL).
Experience in Software Development Life Cycle (SDLC) or SCRUM

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Competencies:
1. Demonstrating Integrity and Respect
2. Thinking things through
3. Working Effectively with Others
4. Showing Initiative and being action-oriented
5. Oral communication
6. Written communication

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs:
Indigenous Service Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment goals for Aboriginal peoples, preference may be given to candidates who, at the time of application indicate that they are an Aboriginal person (self- declaration).

Operational Requirements:
Ability and willingness to travel as required.
May be required to work overtime on weekdays or weekends.

Conditions of employment

Security clearance: Reliability
Vaccination: All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Frequently Asked Questions
Q: Why was my application automatically rejected when I submitted it?
A: You must meet all essential qualifications at the time you submit your application. If you receive a message "Application rejected at screening" immediately after submitting your application, you answered "No" to one of the essential qualifications. If you have incorrectly indicated "No", simply retrieve your application and update your answer to the screening question.

Q: What is the start date for the position?
A: We will be able to offer an approximate start date after the assessment phase (testing, interview, and reference checks) is completed.

Q: How do I apply?
A: Applications are accepted through the GC Jobs website. Treasury Board of Canada Secretariat's video: Cracking the Code helps people who are looking for a new career with the Government of Canada to navigate the application process step by step.

Q: How will you communicate with me?
A: We will contact you at the email address that you have listed on your GC Jobs account. Please ensure that you regularly check your email inbox, junk mail folder and your GC Jobs account.

Q: Who can I contact if I have technical difficulties with the GC Jobs website?
A: You can contact the Public Service Commission of Canada's support centre. Select the "Contact Us" link below, in the left corner of this window, or by calling 1-888-780- 4444.

IMPORTANT APPLICATION INFORMATION
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1. Candidates must meet all of the essential qualifications noted in the Statement of Merit Criteria to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

2. Depending on the number of applicants, needs and/or plans, the following may be applied during the assessment and/ or selection of candidates in the staffing process: top-down approach, cut-off scores, asset selection, organizational needs and/or operational requirements.

3. You will be required to provide proof of education credentials in the form of a
diploma or official transcript at the interview stage. Candidates with foreign credentials must provide proof of Canadian equivalency. Please contact the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

4. Several methods of assessment will be used to assess potential candidates (e.g. written exam, interview, reference check, etc.).

5. Acknowledgement of receipt of applications will not be sent.

6. Persons are entitled to participate in the appointment process in the official language of their choice with the exception of the assessment of their linguistic capacity.

7. All communications related to the process, including e-mail correspondence and telephone conversations, may be used to assess candidates' qualifications.

8. Candidates must provide two supervisory references, one of which must be your current supervisor.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.