Business Support Officer (Anticipatory)

Update: Please note that this job advertisement has been extended until March 11th, 2022.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.***

Work environment

Could this be the change you’ve been looking for? Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for a chance to make your mark in a small organization that plays a big role in providing justice to Canadians? If so, then consider a career at the Administrative Tribunals Support Service of Canada (ATSSC).

You’ll be able to benefit and learn from being closer to management and having the opportunity to be exposed to a variety of files. We’re also committed to supporting a healthy life-work balance and to creating an inclusive and respectful work environment, so we hope that this is something that is important to you as well.

Like many public servants, we’ve been working fully remotely since the pandemic began and employees have access to tools and processes to conduct most aspects of their work remotely.

And if there is one last thing to note that is impactful for our employees, it's the fact that we have our own internal compensation and benefits advisors and a dedicated information technology team.

HOW TO APPLY:

***Applicants must clearly demonstrate in their responses to the screening questions how they meet the “essential qualifications” (education AND experience).

FOR EACH CRITERIA/ QUESTION, please provide the following MANDATORY information:
1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and specific duration (including month and year, e.g., from 09/2018 to 03/2019) for which you exercised the functions;
3 - Specific details of tasks, projects or accomplishments demonstrating the experience was acquired.

The answers provided to the screening questions will be the main source of information. Failure to provide complete answers may result in job applications being screened out from further consideration in this process. Should you indicate in your response "please refer to resume" we may be unable to assess you against the position’s essential qualifications which could result in a failure. Lack of examples and details will result in your application being rejected. Applicants will not be contacted to clarify incomplete or missing information.

"Asset qualifications" could be used either at the screening phase or to determine which candidate will be appointed. Therefore, if candidates meet the asset qualifications, they should also describe in their answers to the screening questions how they meet these qualifications using detailed and concrete examples.

Intent of the process

The intent is to staff at least one position on an indeterminate basis.

A fully or partially assessed pool may be created and may be used to staff similar positions with various linguistic requirements, tenures and security clearances within the Administrative Tribunals Support Service of Canada (ATSSC).

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EXP1: Experience in providing Human Resources (HR) services (such as human resources transactions, staffing requests, and supporting processes).
EXP2: Experience in providing financial services (such as paying invoices, budget reports, or financial processes).
EXP3: Experience using Microsoft Word to create and format documents.
EXP4: Experience using Microsoft Excel to create and maintain spreadsheets.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French essential
Bilingual imperative BBB/BBB

Information on language requirements

ABILITIES

A1: Ability to prioritize multiple and conflicting demands
A2: Ability to manipulate data in Excel
A3: Ability to communicate effectively in writing
A4: Ability to communicate effectively orally

PERSONAL SUITABILITY

PS1: Values and ethics
PS2: Interpersonal skills
PS3: Initiative
PS4: Adaptability
PS5: Dependability
PS6: Autonomy
PS7: Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION

Post-secondary education with acceptable specialization in an administration or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCES

AEXP1: Any years of experience exceeding the minimum required for EXP1 or EXP2 will be considered an asset.
AEXP2: Experience working with OUTLOOK to organize meetings, create folders, triage of an inbox, etc.
AEXP3: Experience working in the Federal Public Service.
AEXP4: Experience in the use and maintenance of information in physical and electronic file management systems such as GCDocs, RDIMS etc.
AEXP5: Experience in the use of a financial management system such as SAP.
AEXP6: Experience in procurement of goods and services.

ORGANIZATIONAL NEEDS

Employment Equity may be used to address demonstrated under-representation of designated groups (Women, Visible Minorities, Persons with disabilities and persons of Aboriginal descent).

OPERATIONAL REQUIREMENTS

Willing and able to work overtime, often on short notice.

Conditions of employment

Reliability Status security clearance

All employees of the Core Public Administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.