Team Leader, Information Management/Information Technology

SELECTION PROCESS CANCELLED

We regret to inform you that this job opportunity has been cancelled.

Update: Terminology for the asset merit criteria for Education on the French notification was corrected

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

****NOTE: It is your responsibility as a candidate to submit a COVER LETTER, which clearly outlines how you meet each of the screening qualifications (i.e. education, essential experience and asset qualifications) as well as a resumé which is linked to the information provided in your cover letter.

** Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities.

**** You must provide CONCRETE EXAMPLES, which illustrate how you meet each qualification.

***For example, the best approach is to use each screening qualification as a heading, and provide a description outlining how that qualification is met. Failure to clearly demonstrate how you meet the screening criteria (education, essential experience and asset qualification) may result in the REJECTION OF YOUR APPLICATION.

****Candidates who are missing information or submit incomplete information could be screened out.

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users.

All job applications must be submitted through the www.jobs.gc.ca system.

Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location, Charlottetown, PE.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

** PLEASE ENSURE THAT YOUR EMAIL ADDRESS IN YOUR WWW.JOBS.GC.CA PROFILE/ACCOUNT IS ACCURATE AND UP TO DATE, AS THIS IS THE ADDRESS WE WILL USE TO CONTACT YOU.
**IF IT IS NOT ACCURATE, YOU RISK MISSING IMPORTANT NOTIFICATIONS. WE USE THE CONTACT INFORMATION GENERATED BY THE SYSTEM, NOT INFORMATION THAT IS FOUND ON YOUR RESUME/COVER LETTER.

Intent of the process

The immediate need is to staff one position on an indeterminate basis.

A pool of qualified candidates may be established to staff similar temporary, and/or permanent positions

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter "which clearly outlines how you meet each of the screening qualifications (i.e. education, essential experience and asset qualifications)"

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

https://www.canada.ca/en/treasury-board-secretariat/services/staffing/qualification-standards/core.html#cs

Degree equivalency

1. Recent*** and extensive* experience in delivering or supporting IT and electronics/communications infrastructure solutions in a technical capacity.
2. Recent*** experience providing technical infrastructure advice to stakeholders.
3. Recent*** experience in coordinating tasks or deliverables with multi-disciplinary teams in an IM/IT environment.
4. Recent*** experience leading technical teams or projects.
5. Significant** experience in the generation and maintenance of IT and/or electronics/communications infrastructure operational reports.

***Recent experience is defined as the experience normally acquired within the last five (5) years.

*Extensive experience is defined as five (5) or more year of experience.

** Significant experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a minimum of two (2) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:

• Graduation with a degree from a recognized post-secondary institution in a in a field relevant to the duties of the position.
• Graduation with a degree from a recognized post-secondary institution with acceptable specialization in electrical engineering, Information and Communications Technology related, or some other engineering specialty relevant to the duties of the position

Degree equivalency

• ITIL Certification
• Project Management Certification
• Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
• Certified as a professional engineer in Canada or to obtain a limited license in British Columbia, with specialization in electrical engineering and/or certified as a technology professional with one or more of the following or equivalent designations by a provincial professional organization recognized by the Canadian Technology Accreditation Board (CTAB): Certified Engineering Technologist (CET), Applied Science Technologist (AScT), and/or Professional Technologist (PTech).
• Basic Amateur Radio Certification (Industry Canada)
• Advanced Amateur Radio Certification (Industry Canada)
• Leadership Development Training
• Network+, CCNA, and/or CCNP Certification

Experience:
• Extensive* experience in implementing and maintaining modern “Land Mobile Radio” communication systems.

• Extensive* experience working with modern electronic test equipment utilized in the “Land Mobile Radio” field.

• Extensive* experience in programming, modifying and maintaining modern, computer based mobile radio and/or data communications equipment and/or systems.

• Significant** recent experience in designing, implementing and managing projects pertaining to IT infrastructure and electronics (“Land Mobile Radio”) infrastructure projects.

• Significant** experience in implementing and maintaining remote radio communication facilities and technologies.

• Experience recommending and implementing improvements to processes and procedures.

• Experience in representing the team in meetings with managers, clients or technical staff to obtain agreement on requirements for services or the resolution of technical issues.

• Experience in producing briefing notes and presenting briefings to senior management.

• Experience managing incidents as per the Information Technology Infrastructure Library procedures and guidelines.

• Experience in maintaining knowledge of trends and developments in infrastructure operations and practices.

• Extensive* experience in delivering or supporting IT and electronics/communication infrastructure solutions in a technical capacity OCC etc.

*Extensive experience is defined as five (5) or more year of experience.

** Significant experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a minimum of two (2) years.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

• Ability to communicate effectively orally and in writing
• Ability to resolve conflicts
• Ability to lead a team and manage projects
• Ability using troubleshooting approaches to solve technical problems

• Analytical Thinking
• Client Focus
• Decision Making
• Planning & Organizing
• Team Leadership

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:

• Knowledge of fundamental theory and practical application of IT, telecommunications and electronics disciplines
• Basic IT Procurement and Asset Management
• Basic IT Project Management
• Intermediate Telecommunications (Data and Voice) Networks
• Basic Security/Information Application Protection
• Advanced Testing
• Intermediate Service Management Processes
• Knowledge of Land Mobile Radio Systems, Subscriber Equipment and supporting technologies.
• Knowledge of Land Mobile Radio Systems and supporting technologies / infrastructure.
• Knowledge of applicable Land Mobile Radio Systems safety practices in remote environments

Conditions of employment

Top Secret security clearance - of the RCMP.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

- Must be willing and able to travel throughout service area (P.E.I.) occasionally for extended periods, including travel via helicopter or fixed wing aircraft.
- Must possess a valid driver’s license.
- Must be willing and able to work extended hours, unscheduled overnight travel and/or adjust work schedule, with little or no notice, to meet operational requirements.
- Must be willing and able to provide after-hours support via operational availability (on call).
- Must be willing and have mobility to the extent of crawling and working in confined areas of vehicles/aircraft/ships to install radio, electrical and antenna equipment.
- Must be able to lift heavy or awkward items like radios and batteries, up to 90 lb.
- Must be willing and able to perform work duties in inclement and uncomfortable weather conditions such as pouring rain and extreme cold (-40 Celsius).
- Must be willing and able to provide technical support to front line policing operations in the field.
- Must be willing and able to travel (occasionally in small fixed wing or rotary wing aircraft).
- Must be willing and able to conform to standards set for travel on RCMP PC-12 Pilatus Aircraft, including maximum passenger weight restriction of 400lbs (which includes clothing and equipment).
- Must be willing and able to work overtime (after-hours support).
- Must be willing and able to work operational availability (on-call).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.