Director, Program and Policy Innovation

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The Financial Consumer Agency of Canada (FCAC) is a separate agency established in 2001 to protect consumers by supervising federally regulated financial entities and strengthening the financial literacy of Canadians. Today’s financial marketplace is complex, global and constantly in flux. Likewise, FCAC must be innovative and agile to remain a trusted authority in financial consumer protection. We are looking for someone who can play a leadership role in helping elevate FCAC’s policy voice and impact, with a particular focus on open banking, payments, fintechs, and the digitalization of finance in general.

The Director, Program and Policy Innovation provides leadership and oversight to the development, integration, and implementation of FCAC’s strategic policy research, analysis, and data-driven policy innovation functions, as well as to the development and implementation of innovative programs and partnerships to strengthen financial literacy of Canadians and to advance financial consumer protection. As a key member of the Research, Policy and Education branch executive team, the Director will lead the development of major policy frameworks, establish and enhance the policy research and data analytics agenda and capability, lead the provision of strategic policy advice and recommendations as well as develop strategic partnerships and innovative programs to support our mandate.

If you are an experienced leader with a good head for policy, and a deep and abiding affinity for data, and want to lead a dynamic and growing team at a pivotal point in the evolution of Canada’s financial sector, this job is for you!

Work environment

FCAC is a small independent federal agency that offers a stimulating work environment. From regulating banks to educating consumers on managing their finances and researching the latest in consumer behaviour, our people are our strength. We are a knowledgeable, experienced and passionate group of approximately 180 professionals that draw on a diversity of skills and expertise to advance the agency’s mandate, and we’re looking for highly engaged and talented professionals to join our team!

Subject to the Public Service Employment Act (PSEA), we offer the same pension and benefits plans as the core public administration. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We have our own unique classification system (RE and REX) with relevant equivalences. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. The designated workplace for this position is located in downtown Ottawa, Ontario. However, requests to telework from other parts of Canada may be considered. For information on our telework requirements and conditions, please contact us.

Intent of the process

The intent of this process is to staff one position on an indeterminate basis.

Preference may be given to applicants who are members of one or more of the following employment equity groups: Aboriginal peoples, persons with disabilities and members of a visible minority group.

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions for the various locations, linguistic requirements, and tenures.

Indeterminate GOC employees at the same group and level or equivalent may be considered for deployment.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A degree from a recognized post-secondary institution in a subject/specialization relevant to the position or an acceptable combination of education, training and experience.

Degree equivalency

EXPERIENCE

Significant (2*) experience leading policy development, analysis and evaluation relating to complex regulatory, supervisory, social, or economic policies and programs

Recent (1*) and significant (2*) experience planning and directing the conduct of research in a field relevant to the position (e.g., policy research, economic research, social research, legal research, financial sector policy analysis, statistical analysis, etc.)

Significant (2*) experience providing advice to senior management on complex issues

Significant (2*) experience managing financial and human resources

Experience developing and maintaining effective senior-level relationships with various external stakeholders (3*)

Notes:

(1*) Recent is defined as experience acquired over the past 3 years.
(2*) Significant experience is defined as the depth and breadth of the experience normally associated with having performed a broad range of complex related activities.
(3*) Various stakeholders includes a variety of senior-level relationships within federal and/or provincial regulators, within regulated entities, other federal and provincial government departments, consumer groups, industry associations and/or international agencies/regulators).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION

PhD in a field relevant to the position

Degree equivalency

EXPERIENCE

Experience with evidence-based policy development

Experience with data gathering and analysis methods, principles, and practices and across a range of issues, and professional practices and standards for the compilation of research, reporting and presentation of research findings

Experience developing, managing, and evaluating programs and initiatives

Experience in policy development related to the digitalization of finance, open banking, and payments systems

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE

Knowledge of trends and emerging issues in the financial services industry, both domestic and global

Knowledge of policy instruments and legislative or regulatory frameworks in Canada

COMPETENCIES AND ABILITIES

Create Vision and Strategy
Mobilize People
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results

Ability to communicate effectively in writing
Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE

Knowledge of market conduct rules and consumer protection provisions that govern federally regulated financial institutions and other regulated entities

OPERATIONAL REQUIREMENTS

Willingness and availability to work overtime.

Willingness and availability to travel.

Conditions of employment

Secret security clearance

All employees of the Financial Consumer Agency of Canada (FCAC) are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Unless a request for accommodation has been made, we will only accept on-line applications received via the jobs.gc.ca site. There are some benefits associated with applying online: Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.

Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.

Candidates invited to an interview will be required to provide proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Various assessment tools may be used in this selection process such as: written tests, performance assessments, interview, reference checks etc. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

You must meet all essential qualifications in order to be appointed to the position.

Candidates may be required to meet some or all the asset qualifications, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please clearly indicate this by including your substantive group and level in your CV.

Acknowledgment of receipt of applications will not be sent.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cutoff scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

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Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.