Incoming Correspondence Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You must meet all essential qualifications in order to be appointed to the position. Some essential qualifications will be assessed through your application and others during written exams, interviews, etc. It is your responsibility to provide appropriate examples that illustrate how you meet the education and experience qualifications. If you believe that you meet the experience factors listed in the 'Asset Qualification', please demonstrate how by providing concrete examples in your application. Please note that resumes may be used as a secondary source to validate the experience described in your answers to the questions. Failure to provide this information in the requested format may result in your application being rejected. Candidates will not be solicited for incomplete or possible missing information.

Work environment

Innovation, Science and Economic Development Canada (ISED) is proud to be named one of Canada's Top 100 Employers 2021, National Capital Region’s Top Employer 2021, and Canada’s Best Diversity Employers 2021. These awards recognize Canadian employers with exceptional human resources programs, forward-thinking workplace policies, and exceptional workplace diversity and inclusiveness programs.

Are you looking for a new challenge in an organization where you can reach your fullest potential?

We are looking for dynamic, innovative, and passionate individuals to join our team!

Innovation, Science and Economic Development Canada is dedicated to creating a workplace culture that promotes innovation, continuous learning, flexibility, agility, transparency, collaboration and outstanding performance. We are proud to help Canadian businesses grow, innovate and export with the goal of creating quality jobs and wealth for Canadians.

Come to work and enjoy each day in a healthy, diverse, respectful and supportive work environment. You are part of an organization that will recognize you for your leadership and for your commitment to creating a world-class public service that is ready to serve Canadians. You feel at ease in an open and receptive environment that provides you with the tools you need to develop valuable skills that will promote your future success. You are encouraged to express your ideas for change and you feel confident that you are working towards making a difference to improve the lives of Canadians.

If this sounds like you, join us and test the boundaries of innovation!

The Canadian Intellectual Property Office and Competition Bureau offices are located in the Portages complex at Portage I, at 50 Victoria street in Gatineau. We are close to the Canadian Museum of History, walking and jogging trails, and parks such as Parc Jacques-Cartier. In addition, we have a transit system that provides multiple stops and connecting points to all residents of the National Capital Region. As such, it will be easy for you to travel to the office whether you are from the Ottawa or Gatineau area. You can also enjoy restaurants, fitness centers and the Place du Centre shopping center.

Intent of the process

A pool of partially qualified candidates may be established to staff similar positions with various tenures, linguistic and security requirements within Innovation, Sciences and Economic Development Canada.

Positions to be filled: 7

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
E1: Experience in data entry.
E2: Experience in file preparation and sorting documents.
E3: Experience conducting quality control and ensuring accuracy of information.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCES
AEX1: Experience providing service to clients by telephone, in person or in writing.
AEX2: Experience working in a fast-paced environment.
AEX3: Experience processing financial transactions (such as but not limited to: deposits and recording of money).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual Imperative BBB/BBB
• English or French Essential

Information on language requirements

ABILITIES:
A1: Ability to adapt to changes.
A2: Ability to communicate effectively orally.
A3: Ability to communication effectively in writing.

PERSONAL SUITABILITY:
PS1: Relationship management and collaboration
PS2: Reliability
PS3: Judgement

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
• Wilingness and ability to work from 8:00am to 4:00pm or 7:30am to 3:30pm, with breaks and lunch breaks that are established on a predetermined schedule five (5) days per week from Monday to Friday.
• Wilingness and ability to work in an environment with background noise and constant exposure to a computer screen while being seated for long periods of time.
• The position may require lifting or carrying up to 23 kilo boxes.

Conditions of employment

Reliability Status security clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The organization will accept applications on-line only.

Written exams, an interview and reference checks may be part of the candidate's assessment.

Proof of education and citizenship will be requested at the assessment stage.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please note that asset qualifications may be invoked at any time during the process.

Acknowledgment of receipt of applications will not be sent. Only screened-in applicants will be contacted.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.