Administrative Support Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES which demonstrate how they meet the education requirement and the experience factors listed in the essential qualification. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.

FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:

1 - Name of the department or organization where the experience was acquired;

2 - Title of the position occupied; and

3 - Specific details of tasks or projects demonstrating how the experience was acquired and concrete examples.

Your application must adhere to the stipulated format.

FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA (Education and Experience, essential) WILL RESULT IN THE REJECTION OF YOUR APPLICATION.

The Competency “ability to communicate effectively in writing” will be assessed in part through the screening questions.

Resumes will be used as a secondary source to validate the education and/or experience described in the screening questions.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Intent of the process

This is an anticipatory process.

A pool of qualified candidates may be established and used to staff future indeterminate and/or temporary CR-04 positions within the Royal Canadian Mounted Police Federal Policing Support Services in Calgary and Edmonton, Alberta. In the event of a temporary vacancy, the following staffing actions may be used and/or considered: acting, assignment, deployment, secondment or term appointment.

This pool may also be used to identify candidates interested in a casual contract.

Applicants are encouraged to apply ONLY if they are willing and able to work in or relocate to Calgary, Alberta and/or Edmonton, Alberta, or within a 40 km radius of Calgary, Alberta and/or Edmonton, Alberta

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

• Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience*.

*Proof of education will be required prior to appointment.

Degree equivalency

EXPERIENCE

• Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, processing mail, maintenance of office equipment, assisting with logistical arrangements such as travel/accommodation and meeting facilities.

• Experience using Microsoft Office applications, including Word, Excel and Outlook.

• Experience providing services to internal and/or external clients via telephone, in person, and email.

• Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EXPERIENCE

• Experience providing financial support services such as verifying supplier invoices, monitoring and maintaining budget data, processing expenditures and journal vouchers.

• Experience using a financial management system such as SAP.

• Experience providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving and/or destroying data.

• Experience providing administrative support services to management such as coordinating and scheduling appointments, meetings and teleconference; preparing agendas and making meeting minutes; conducting research and preparing reports, returns and correspondence.

• Experience maintaining a law enforcement database such as CPIC, PROS, etc.

• Experience processing and handling classified, confidential or sensitive information.

• Experience transcribing documents from audio/video recordings.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES AND SKILLS

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to prioritize work to meet deadlines.

• Ability to work with minimal supervision.

• Ability to follow instructions.

PERSONAL SUITABILITY

• Being organized.

• Dependability.

• Detail-oriented.

• Working effectively with others.

• Showing initiative and being action-oriented.

• Thinking things through.

• Demonstrating integrity and respect.

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS

• Willingness and ability to work in a busy police environment including exposure to unsettling and/or graphic material.

• Willingness and ability to work overtime as required.

• Willingness and ability to maintain a valid driver's license, or have personal mobility to the degree normally associated with a driver's license.

• Willingness and ability to travel for work and/or training purposes using various modes of transportation, including owned or leased government transport, commercial and light aircraft, up to and including remote locations.

Conditions of employment

• RCMP Security Clearance

Successful applicants will be required to obtain and maintain an RCMP Security Clearance throughout their employment.

• All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service. The details can be found on this site: https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation. The Policy can be found on this site: https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32694

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

Volume Management strategies may be used.

Should there be a large number of applicants, please note that asset qualifications could be invoked.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

A cut-off score may be used in the determination of those to be given further consideration in the assessment process.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.

For this selection process, we will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users.

Applicants are responsible for ensuring all information provided on their application is accurate and up to date at the time of application.

IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.