Federal Policing Support Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out. You must clearly demonstrate in your screening questions how you meet the education and/or experience (essential and asset).

All communication relating to this process, including email correspondence and telephone conversations, and the ability to follow instructions, may be used in the assessment of qualifications. Note: Written Communication Skills will be assessed throughout the application.

Work environment

Federal Policing is among the core activities of the RCMP and is carried out in every Province and Territory in Canada. The RCMP’s Federal Policing mandate is to investigate drugs and organized crime, economic crime, and terrorist criminal activity; enforce Federal statues, secure Canada’s border, conduct international capacity building, liaison and peacekeeping; and ensure the safety of major events, state officials, dignitaries and foreign missions.

Intent of the process

The intent of this process is to staff one (1) permanent position in Calgary, AB. A qualified pool of candidates may be established and may be used to staff similar positions on an indeterminate, term or acting basis.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

• Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience*.
*Proof of education will be required prior to appointment.

Degree equivalency

• Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, coordinating and scheduling appointments/meetings, preparing agendas and taking meeting minutes, ordering office supplies, filing, processing mail, maintenance of office equipment, assisting with logistical arrangements such as travel/accommodation and meeting facilities.
• Experience using Microsoft Office applications, including Word and Excel.
• Experience providing services to internal and/or external clients via telephone or in person.

• Ability to communicate effectively in writing
• Ability to follow instructions

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

• Experience in providing information management support such as creating and maintaining files, performing data entry and maintenance, querying and retrieving reports from a database.
• Experience using a financial management system such as Systems, Applications & Products in Data Processing (SAP).
• Experience maintaining a law enforcement database such as Canadian Police Information Centre (CPIC), Police Reporting and Occurrence System (PROS), National Criminal Data Bank (NCDB), etc.
• Experience processing and handling classified, confidential or sensitive information.
• Experience transcribing documents from audio/video recordings.

• Willingness and ability to work in a busy police environment including exposure to unsettling and/or graphic material.
• Willingness and ability to work overtime as required.
• Willingness and ability to maintain a valid driver's license, or have personal mobility to the degree normally associated with a driver's license.
• Willingness and ability to travel for work and/or training purposes using various modes of transportation, including owned or leased government transport, commercial and light aircraft, up to and including remote locations.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to prioritize work to meet deadlines
• Ability to work with minimal supervision
• Ability to follow instructions

• Being organized
• Dependability
• Detail-oriented
• Working effectively with others
• Showing initiative and being action-oriented
• Thinking things through
• Demonstrating integrity and respect

Conditions of employment

• RCMP security clearance

Successful applicants will be required to obtain and maintain an RCMP Security Clearance throughout their employment. Positions filled may have security clearance requirements at the following levels: RCMP Enhanced Reliability Status, Secret, or Top Secret. This requires a security/reliability interview and a field investigation in matters of criminal activities, credit/finances, education, employment, references, etc.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Volume management strategies may be used.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including sending invitations for assessments and issuing results).

Applicants who apply to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Your ability to follow instructions will be assessed throughout the assessment process. Failure to follow instructions during any phase of the assessment may result in your application.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.