Various positions IT-03 (CS-03) Technical Advisor and Team Leader

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

A career in the Department helps to shape Canada's place in the world. Global Affairs Canada is made up of professionals who work in the National Capital Region and around the world. Global Affairs Canada is also a global network of 178 missions in 110 countries that supports the international work of the Department and 37 partner departments, agencies and co-locators. With six regional offices across Canada and more than 11,000 employees supporting this network, Global Affairs Canada offers you the opportunity to pursue a broad career with challenging perspectives that enrich professional skills and broaden perceptions of other cultures.

Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation is valued.

Global Affairs Canada is committed to promoting and supporting values such as equitable treatment, accommodation and an environment free from harassment and discrimination as well as encouraging and supporting employees to work at their full potential.

Intent of the process

The intent of this process is to fill various Technical Advisor and Team Leader positions in different teams within Global Affairs Canada with various language levels.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ALL STREAMS

Education
The minimum standard is:

Graduation from, at a minimum, a two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

ALL STREAMS

Exp1. Recent* and significant** experience working in multi-disciplinary teams to develop, operate and support IM/IT solutions to meet business needs.

All STREAMS

Exp2. Significant** experience providing technical services or advice in AT LEAST ONE OF THE FOLLOWING AREAS:
a) Business Intelligence and Analytics (e.g. reports, data warehousing)
b) Data Management (e.g. data quality, metadata management)
c) Data Engineering
d) Enterprise Architecture
e) Data Architecture
f) Business Analysis
g) Functional Analysis
h) Product Management
i) Platform Administration
j) Data Science (e.g. machine learning, artificial intelligence, statistical techniques)
k) Application Development

Recent* is defined as experience gained within the last five (5) years.

Significant** is defined as experience normally associated with having performed a broad range of related activities for a period of approximately two (2) years.

ALL STREAMS

1. Ability to manage multiple priorities under strict deadlines
2. Ability to build effective working relationships
3. Ability to analyze problems and develop recommendations
4. Ability to synthesize information from various sources
5. Ability to facilitate meetings with clients and stakeholders.
6. Ability to communicate effectively orally and in writing.

Team Leader Positions

7. Ability to supervise.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Stream A: Technical Advisor, Product Owner

1. Recent* and significant** experience working in Scrum teams on projects, working in an environment using Agile software development methodology leading product development from concept to release, while ensuring continuous improvement.
2. Recent* and significant** experience providing client services in the development of solutions including identifying and analyzing current and future client needs as well as eliciting, specifying or modelling requirements in an IM/IT environment.
3. Recent* and significant** experience in the review, development and application of business process models such as use cases, process maps or workflow diagrams.
4. Recent* and significant** experience facilitating user story workshops, writing user stories and managing and prioritizing the product backlog.
5. Recent* and significant** experience building and maintaining solid relationships with clients, partners, senior management, and other stakeholders to understand requirements, goals, constraints to develop products that are valuable, usable and feasible.
6. Recent* and significant** experience providing product management advice and guidance to clients, senior management, and other stakeholders.

Stream B: Technical Advisor / Team Leader, Enterprise Data Management

7. Experience in data management or database management such as master data management, DAMA DMBok, ETL processing, EDW, data relationships, metadata management, governance catalog, data profiling, Reference and Master data management or data quality.
8. Experience developing, implementing or leading data governance initiatives.
9. Experience planning, coordinating and facilitating data steward working groups.
10. Experience developing data standards/policies.
11. Experience providing client services in the development of data management solutions and artefacts including identifying and analyzing current and future client needs.

Stream C: Technical Advisor / Team Leader, Platform

12. Experience in the development of technical documents such as: architectures, concepts of operations, designs, procedures, specifications reports or standards.
13. Experience in working with key platform elements in support of application development such as network elements, security elements (e.g. firewalls), data center elements, database administration, application programing interfaces (API), code repositories (e.g. DevOps, TFS).
14. Experience developing or implementing enterprise or complex solution architectures.
15. Experience configuring Azure analytics services (e.g. Data Factory, Databricks, Data Lake, Synapse, Purview etc.).
16. Experience providing or delivering cloud services or managing cloud-based environments
17. Experience developing solutions based on Dynamics 365 and PowerApps.

Stream D: Technical Advisor, Data Scientist

18. Experience performing complex data exploitation on large volumes of data to provide tactical and strategic insights directly to analysts, business owners, and decision makers.
19. Experience in the creation and implementation of algorithms and statistical techniques.
20. Experience with supervised and unsupervised machine learning.
21. Experience with text analytics and natural language processing (NLP).
22. Experience in the design, creation, and implementation of graph analytics.

Stream E: Technical Advisor, Business/Functional Analyst

23. Recent* and significant** experience using business analysis techniques within an IM/IT environment.
24. Recent* and significant** experience eliciting, specifying or modelling requirements for projects in an IM/IT environment.
25. Recent* experience working in Scrum teams on projects and working in an environment using Agile software development methodology.
26. Recent* and significant** experience supporting the development of technical documents such as: architectures, concepts of operations, designs, procedures, specifications reports or standards.
27. Experience documenting business processes or procedures.

Stream F: Technical Advisor, Emerging Technologies

28. Recent* experience in analyzing and interpreting business requirements and converting them to use cases, strategic plans, roadmaps and solutions.
29. Recent* experience providing strategic advice and recommendations on IM/IT issues.
30. Experience with cloud platforms from Cloud Service Providers (ex: IBM, Google, MS, AWS, Oracle, etc).
31. Experience with DevOps and Automation (Git, CI/CD, Terraform, PowerShell).
32. Experience in providing cost & effort estimates for deliverables, and development of work packages to Team Leads and Management as required.

Stream G: Technical Advisor, Enterprise Architecture

33. Experience in development or operations supporting IM/IT projects and functions.
34. Experience in providing IM/IT advice and guidance to various audiences such as management (Team leads or Managers), colleagues or clients.
35. Experience conducting, reviewing or participating in IM/IT solutions or best practices options analysis.
36. Experience with Enterprise Architecture principles, frameworks and processes.

Stream H: Technical Advisor, Application Development

37. Recent* and significant** experience in providing IM/IT advice and guidance to management, colleagues or clients as a subject matter expert.
38. Experience in developing IBM Planning Analytics solutions with significant experience in using Rules, Feeders, Cubes, Dimensions and Turbo Integrator processes.
39. Experience in Data Modelling, Multi-Dimensional Analysis, ETL processes, SQL, data structures and data manipulation.
40. Significant** experience in creating and maintaining technical documentation, such as, but not limited to, design documents, deployment guidelines, test cases.
41. Experience demonstrating knowledge of financial planning, budgeting and forecasting processes.

Stream I: Team Leader, Scrum Master

42. Experience leading in Scrum teams on projects and working in an environment using Agile software development methodology
43. Experience conducting architectural evaluation, design and analysis of enterprise data warehouse solutions
44. Experience working with Azure analytics services (e.g. Data Factory, Databricks, Data Lake, Synapse) and/or ETL software (MS SSIS, IBM DataStage, Informatica)
45. Experience troubleshooting ETL and database performance issues

Stream J: Team Leader, Emerging Technologies

46. Recent* experience supervising staff and performing HR activities and/or financial management activities.
47. Recent* experience leading projects and providing advisory services to members of project teams composed of technical staff and contractors on technological issues affecting the development, implementation, integration or maintenance of IT applications.
48. Experience conducting or coordinating impact analyses and feasibility studies of IT application requirements and producing supporting technical reports and documents.
49. Experience representing the team in discussions with managers, technical staff and clients to obtain agreement on service requirements or the resolution of technical issues.
50. Experience in administering business analysis techniques and methods to conduct cost benefit analysis, feasibility studies and requirements analysis.

Stream K: Team Leader, Application Development

51. Recent* experience supervising staff and performing HR activities or financial management activities.
52. Experience leading in Scrum teams on projects and working in an environment using Agile software development methodology
53. Experience developing or implementing enterprise or complex solution architectures using Java technology.
54. Experience representing the team in discussions with managers, technical staff and clients to obtain agreement on service requirements or the resolution of technical issues.
55. Experience in administering business analysis techniques and methods to conduct cost benefit analysis, or feasibility studies or requirements analysis.

Recent* is defined as experience gained within the last five (5) years.

Significant** is defined as experience normally associated with having performed a broad range of related activities for a period of approximately two (2) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Technical Advisor positions
English essential, English or French, Bilingual Imperative BBB/BBB, CBC/CBC

Team Leader positions
Bilingual Imperative BBB/BBB, CBC/CBC

Information on language requirements

KNOWLEDGE (ALL STREAMS)

1. Knowledge of current and emerging IM/IT trends and priorities in the Government of Canada.
2. Knowledge of current and emerging trends in data and analytics

PERSONAL SUITABILITIES (ALL STREAMS)

1. Attention to detail
2. Effective Interpersonal Relationships
3. Dependability
4. Judgment
5. Initiative
6. Client focus

The following may be applied / assessed at a later date (may be needed for the job)

1. Ability and willingness to travel on occasion.
2. Ability and willingness to work overtime on short notice.

Conditions of employment

Secret security clearance - Security Clearance: Secret

Being fully vaccinated against COVID-19

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.