Stream 1 : TECHNICAL ADVISOR – Stream 2 : TEAM LEADER

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE TAKE THE TIME to read the following information carefully as it may have an impact on the outcome of your application.

ONLY APPLICATIONS SUBMITTED ON-LINE USING THE 'APPLY ON-LINE' BUTTON BELOW WILL BE CONSIDERED.

You have many benefits of using the electronic recruitment system such as :

- modify your application at any time BEFORE the closing date;
- when applicable, answer screening questions highlighting the expected qualifications to the hiring managers;
- verify the status of your application and notifications, at any time, and ;
- obtain information through electronic notification of your assessment details and results.

If you are unable to apply on-line or require accommodation for any reason, you must contact the Human Resources Advisor listed below before the closing date.

The information provided must enable the Selection Board Members to understand HOW (clear explanation of duties), WHEN and for HOW LONG (date and length of time in months or years), and WHERE (employer and geographic location) the experience was acquired. You will be asked to provide this information during the application process.

Your resume may be used to confirm the information provided. Candidates will not be solicited for incomplete or missing information. A lack of information may result in your application not being considered any further.

Intent of the process

The immediate need is to staff eight (8) indeterminate positions.

The Team Leader positions requires a Bilingual Imperative CBC/CBC language profile.

A pool of partially qualified candidates will be established. This process may be used to staff similar positions with various tenures (Acting, Assignment, Deployment, Indeterminate, Secondment, Specified period), linguistic profiles (Bilingual imperative CBC/CBC, Bilingual imperative BBB/BBB) and security clearance levels, within Library and Archives Canada.

Positions to be filled: 8

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

FOR BOTH STREAMS

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes: Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

Degree equivalency

EXPERIENCE:

FOR BOTH STREAMS

EXP 1 : In one or more of the following fields, a minimum of two (2) years of experience in the past five (5) years:

1. IT Operations;
2. IT Network and Infrastructure;
3. IT Security;
4. IT Application development;
5. Business intelligence (BI) and database;
6. IT Project Management and Oversight;
7. Enterprise Architecture;
8. Collaboration workspace management.

EXP2: A minimum of one (1) year of experience in analyzing and solving problems using a structured and methodical approach;

EXP 3: A minimum of one (1) year of experience in providing support, services or recommendations to clients or management (i.e. manager, director and above) related to IT;

EXP4: A minimum of one (1) year of experience contributing and performing tasks or activities on IT projects or initiatives.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative CBC/CBC, Bilingual Imperative BBB/BBB

Information on language requirements

KEY LEADERSHIP COMPETENCIES:

FOR BOTH STREAMS

KLC1: Mobilize people:
KLC2: Collaborate with partners and stakeholders;
KLC3: Achieve results;
KLC4: Promote innovation and guide change;
KLC5: Create vision and strategy;
KLC6: Uphold integrity and respect.

ABILITIES:

FOR BOTH STREAMS

AB1: Ability to communicate effectively in writing;
AB2: Ability to communicate effectively orally;
AB3: Ability to analyze problems and make recommendations;

FOR THE TEAM LEADER STREAM ONLY

AB4: Ability to supervise staff.

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION:

FOR BOTH STREAMS

Degree from a recognized post-secondary institution with a specialization in computer science, information technology (IT), information management (IM) or an IT related field.

CERTIFICATIONS:

FOR BOTH STREAMS

· Microsoft certification such as Microsoft Certified System Engineer (MCSE) or others;
· Enterprise Architecture certification such as The Open Group Architecture Framework (TOGAF);
· Project Management certification such as PMP or PRINCE2;
· ITIL certification;
· Security Certification or Accreditation such as CISSP, CRISC or CCSP;
· Agile Certification;
· SCRUM Master Certification;
· Others.

Degree equivalency

EXPERIENCE:

FOR THE TEAM LEADER STREAM ONLY:

AEXP1: Experience in supervising, managing or supervising the work of government employees or contractors.

IT OPERATIONS (TEAM LEADER):

AEXP2: Experience in providing IT assistance, services or recommendations to clients or management (i.e. manager, director and above) related to IT;

AEXP3: Experience leading IM/IT projects using project management methodologies or leading technical issues using ITIL best practices;

AEXP4: Experience in writing operational procedures and the use of a Service Management tool (SCSM, Onyx, Remedy, Assist, ECD, Infoman, HP Service Manager or others).

IT NETWORK AND INFRASTRUCTURE (TECHNICAL ADVISOR):

AEXP 5: Experience in using or supporting Cloud infrastructure;

AEXP6: Experience in supporting and maintaining Windows, Windows Server and/or Linux-Unix Operating systems;

AEXP7: Experience working with partners and/or service providers.

IT SECURITY (TEAM LEADER AND TECHNICAL ADVISOR):

AEXP8: Experience managing Cyber Incidents;

AEXP9: Experience conducting Security Assessment and Authorization (SA&A – ITSG-33) for IT systems;

AEXP10: Experience (1 or multiple) creating Threat and Risk Assessment (TRA), Statement of Sensibility (SoS), Security Awareness and Training material or other risk assessment material for IT system.

IT APPLICATION DEVELOPMENT (TEAM LEADER):

AEXP 11: Experience working with or validating TBS Accessibility Web Standards;

AEXP 12: Experience working with web services or API (application programming interface);

AEXP 13: Experience working with languages such as JavaScript, XHTML, HTML5, C#.net and Powershell.

BUSINESS INTELLIGENCE (BI) AND DATABASE (TECHNICAL ADVISOR):

AEXP 14: Experience in data modeling, development of reporting solutions and data analysis, using business intelligence tools such as Power BI and/or SQL Server Reporting Services (SSRS);

AEXP 15: Experience in extracting, manipulating, transforming, and analyzing complex data sets from a variety of sources, particularly from relational databases;

AEXP 16: Experience in writing complex and efficient SQL queries.

IT PROJECT MANAGEMENT AND OVERSIGHT (TECHNICAL ADVISOR):

AEXP 17: Experience in leading or providing oversight on IT projects or project portfolio while applying project management methodologies and best practices;

AEXP 18: Experience in producing, presenting and updating reports and deliverables related to IT project management;

AEXP 19: Experience in using a project management or project portfolio management systems such as Clarity or CA PPM;

ENTERPRISE ARCHITECTURE (TECHNICAL ADVISOR):

AEXP 20: Experience in the analysis of business requirements, developing IM/IT solution options and producing the supporting documentation;

AEXP 21: Experience in developing architectural* deliverables such as architecture diagrams;

*Must be related to Enterprise Architecture or a related architecture domain (business, information/data, application, technology or security).

AEXP 22: Experience in Application Portfolio Management.

COLLABORATION WORKSPACE MANAGEMENT (TEAM LEADER):

AEXP 23: Experience in leading a technical team in a development environment;

AEXP 24: Experience with SharePoint (or similar technologies), including the creation of sites, forms, displays, workflows, business processes and security permissions management;

AEXP 25: Experience in the analysis, design and support of business technologies in a SharePoint environment (version 2013 and higher).

OPERATIONAL REQUIREMENTS:

Willingness to work at the different LAC buildings in the NCR or regional offices, hybrid approach or in telework mode;

Willingness and ability to work flexible hours and work overtime as needed and often on short notice.

Conditions of employment

Various security profiles (reliability, secret or top secret).

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

TOOLS
A homemade exam may be administered.
A certified self-assessment will be administered.
Reference checks will be sought.

During the application or assessment process both cheating and plagiarism are considered forms of misconduct and are not permitted. Any person found cheating, including those who help others to cheat, may be subject to removal from the selection process.

Candidates will need to provide proof of their education credentials ONLY at a LATER TIME in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

A variety of assessment tools may be used in the assessment of candidates. Some assessment tools may be administered electronically, others, in-person.

As this process may be used to fill other departmental vacancies, your application (e.g. resume, assessments, results) could be shared with other hiring managers in order for the department to make optimal use of our pools.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please provide your PRI number in your application

An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor may/will be required before an offer can be made.

Candidates must meet the essential qualifications to be appointed to a position.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

We thank all those who apply.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.