Senior Director, Various Positions

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Duties

What will you do?

Real property projects
As a Senior Director, you will have the responsibility to lead, mentor and guide a team who manage a large portfolio or program of work in the delivery of PSPC property and infrastructure services in one of the largest real estate portfolios in Canada, which includes key national institutions such as Parliament and the Supreme Court, accommodations for over 100 federal departments and agencies, and critical public infrastructure. You will play a central role in working with federal partners and in identifying and implementing innovative solutions to meet their demands for real property, and you will play a key role in managing relationships with stakeholders such as other levels of government, indigenous groups and industry.

Real property service client relations
The Client Relationship and Demand Management sector is the Client Relationship Management National Centre of Expertise for the Real Property Services Branch. We influence how our Branch interacts with clients and internal stakeholders in support of the real property business. Our CRM approach includes a business integration element to ensure that the client business intelligence obtained through client engagement is integrated into business solutions, and products and services, and evolves to meet our clients’ needs.

Work environment

We are One PSPC!

Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

Intent of the process

The location of the positions to be staffed are primarily Ottawa or Gatineau.

Although the positions are located in the National Capital Region, applicants from all regions across Canada are encouraged to apply. A wide variety of work can be performed regardless of geographic location.

This is a collective process for the Real Property Services Branch and the Science and Parliamentary Infrastructure Branch. When you apply to this selection process, you are not applying for a specific position.

A pool of qualified candidates will be established through this process to staff various EX-02 positions within Public Services and Procurement Canada (PSPC) across Canada.

All federal organizations listed in Schedule I, IV and V of the Financial Administration Act (FAA) may use this staffing process to appoint a candidate to a position having a similar merit criteria.

By applying to this process, you consent to allowing your personal application related information being shared with other government departments interested in staffing similar positions. If you do NOT consent to share your information, please let us know in your application.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

By answering the screening questions, you must clearly demonstrate, using concrete and detailed examples, how you meet the education and experience requirements listed in the essential qualifications and asset qualifications sections (below). As we cannot make assumptions about your experience, it is not sufficient to say that you have the required qualifications or to list your current duties. You must ensure that clear and accurate details are provided. The curriculum vitae may be used as a secondary source to confirm your experience. It is important to provide complete information as we will not solicit for additional or missing information.

EDUCATION:

Graduation with a degree from a recognized post-secondary institution* or an acceptable combination of education, training and/or experience in a field relevant to the position.

(*) Post-secondary institution: A public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Degree equivalency

EXPERIENCE:

E1. Significant (1*) experience in overseeing the delivery of large complex (2*) projects, programs and/or services.

E2. Significant (1*) experience in providing strategic advice and recommendations to Director Generals or equivalent in the private sector on complex issues (3*).

E3. Significant (1*) experience in establishing and maintaining strategic partnerships with a variety of stakeholders such as, federal government departments and agencies, other levels of government, internal service lines, or private sector organizations.

E4: Significant (1*) experience in managing human (4*) and financial (5*) resources.

Definitions:
(1*) Significant experience means the depth and breadth of experience associated with the performance of the duties during a minimum period of two (2) years as an executive or equivalent in the public and private sector.

(2*) “Large complex” is defined as an innovative, high risk and high dollar value project or portfolio.

(3*) ‘’Complex issues’’ are issues with at least two (2) of the following characteristics: significant business risks and impacts, multidimensional, sensitive, affecting many partners or stakeholders, precedent setting or significant public profile. Applicants must indicate how many characteristics they dealt with to clearly demonstrate the complexity of the issues.

(4*) Human Resources Management: You must clearly demonstrate that you have managed a team through subordinate managers with examples such as: assigning work, managing performance, developing resourcing plans, determining needs and approving training, etc. Please indicate the number of staff you supervised directly and the duration.

(5*) Financial Management: You must show evidence of managing and being accountable for a budget. Examples of managing financial resources include: full delegation for a budget, forecasting, planning, budget allocation, reporting, etc. Please indicate the size of the budget(s) you managed, the duration and if you managed your project/program within budget.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KEY LEADERSHIP COMPETENCIES:

Create Vision and Strategy
Mobilize People
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results

Note: For information on the Key Leadership Competencies, please visit the following website: http://www.tbs-sct.gc.ca/tal/kcl/intro-eng.asp.

OTHER COMPETENCIES:

Client Service Competency – Level 3: Fosters high-quality client service.

Note: You will find information regarding the PWGSC Client Service Competency at https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html.

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION:

AEd1. Graduation with a bachelor's degree or master’s degree from a recognized post-secondary institution*.

(*) Post-secondary institution: A public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

AEd2. Certification as a Project Management Institute (PMI), Project Management Professional (PMP), PRINCE2, CMLean, or any other Project Management Certification relevant for the position.

Degree equivalency

EXPERIENCE:

AE1. Significant (1*) experience in providing leadership in the management and the delivery of large complex projects, programs and/or services related to Real Property.

AE2. Experience in different model of delivery in real property project such as design-bid-build, construction management, design-build, P3.

AE3. Experience in managing integrated project delivery.

AE4. Experience in project management, design management and contracting processes related to real property projects and/or functional direction initiatives.

AE5. Experience in leading large-scale renewal and change management initiatives in a large complex organization.

AE6. Experience in managing a client service environment.

AE7. Experience in managing in a cost recovery environment.

EMPLOYMENT EQUITY:

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Public Works and Government Services Canada is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group, Aboriginal peoples, persons with disabilities or women (in non-traditional occupations) would be considered.

For some positions:
Willingness and ability to travel
Willingness to work in an office and/or on a construction site

Conditions of employment

Secret security clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Please be advised that all appointments and deployments (except acting appointments) to and within the Executive (EX) Group within the core public administration are subject to the Agreement to being Deployed provision as a mandatory condition of employment as stipulated in the Directive on the Terms and Conditions of Employment for Executives.

GUIDELINES ON HOW TO COMPLETE YOUR APPLICATION

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application. Applicants are to identify clearly their substantive group and level, employment status and personnel record identifier (PRI) on their résumé and/or application (Candidates within the Public Service Only).

Applicants who are entitled to a priority for appointment are encouraged to indicate this, along with their priority type on their résumé and/or application.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Failure to respond to communications may be construed as a withdrawal from this process.

Your resume may be used to validate information, but will not be considered as Various Senior Director Positions - Your application should not redirect to information provided in your resume.

PROOF OF EDUCATION

Candidates invited for further assessment will be required to provide proof of their education credentials in the form of a diploma or official transcript (original documents only). Candidates with foreign credentials will be asked to provide proof of Canadian Equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

ASSESSMENT

Assessment Methodologies

Any assessment method that is considered appropriate to determine whether a person meets the qualifications may be used in no specific order, such as but not limited to, written exam, interviews, and reference checks. For candidates within the Public Service, a review of past performance and accomplishments including performance rates, talent map placement may also be used.

Considering the current situation related to COVID-19 and in order to accelerate the selection process, assessments may be conducted through various means including but not limited to self-reporting examples of past performance and work-related achievements.

An interview may be conducted by telephone or videoconference. Applicants who meet the essential qualifications may be invited to an interview based on the relevance of their experience to the role and expectations for the position(s) being staffed.

Reference checks will be conducted. Candidates should be prepared to provide the names and coordinates of their referees. Some or all of these individuals may be contacted. Referees must have an in-depth knowledge of your work, and must be able to answer specific questions pertaining to your achievements and qualifications as provided in your application, or at any point during the assessment phase. The Assessment Committee reserves the right to contact references other than the ones submitted by the candidates (only within the Public Service), if necessary, in order to make a suitable assessment of the candidates.

Volume management strategies

A top-down approach and/or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Candidates who meet asset qualifications or are a member that self-identified of the following Employment Equity group: member of the visible minorities and aboriginal peoples, persons with disabilities may be invited first for the purpose of managing applications.

Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score. We ask that all applicants make themselves available for each step of the process and provide the requested information promptly. Re-scheduling of assessments will ONLY be granted in emergency cases with appropriate supporting documentation (i.e. medical certificate to certify illness, proof of international travel etc.).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.