Supervisor / Senior Program Officer – Program Delivery

Update: Correction to screening question EXP#3

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Are you interested in working at a cutting-edge organization that values both your physical and psychological health and wellness, provides rich career development opportunities and rewards innovation? This may be the job opportunity for you! We are looking to hire several people as part of this process to serve in supervisory, analyst and regulatory roles, working with a diverse team in a fast-paced, high volume environment. Apply now to join our team and be on the front lines of Health Canada’s cannabis program!

The work environment is highly operational. You could be handling tricky cannabis regulatory issues with an external client, managing HR issues (i.e. staffing, performance management), balancing conflicting priorities, or ensuring the completion of time-sensitive work. You will have to think on your feet and have the initiative, confidence and sound judgement to problem solve, make decisions and recommend solutions or alternative courses of action. Does this sound like you?
In return, you will get an exceptional workplace, opportunities for professional development, access to continued learning throughout your career, dental and healthcare benefits for your family, an appealing pension plan and access to our Family and Employee Assistance Program. Most of all, we realize you have a life outside of work. Our workplace is one that promotes and values work-life balance.
Still interested?

Take the time to read this advertisement in its entirety from start to finish. Now read it again. Only skimming through the advertisement means that you WILL miss important information.

Prepare your résumé. Ensure that the education and experience criteria we are asking for are reflected in your résumé.

HELPFUL HINTS:

• Do not respond to a question with “Refer to résumé”
• We want to screen you IN, not OUT. Answer the question being asked. You can provide as much detail as you wish as long as it includes the answer to the question

Click on the “Apply online” button.

Prepare yourself for the assessment phase. You will be asked for your proof of citizenship and proof of education. If you do not have them, now is that time to start looking for them.

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Duties

A day on the job might include:
• Reviewing applications from companies looking to obtain a licence to grow, process, or sell cannabis
• Interacting with cannabis licence holders to support them in managing or making changes to their licence, or dealing with compliance issues that may arise
• Preparing and providing reports (e.g. statistical data of work completed, inventory, etc.)
• Developing, updating or implementing Standard Operating Procedures (SOPs) and work instructions
• Collaborating with other teams, but also comfortable working independently
• Coordinating orientation and training of new officers
• Preparing briefing materials such as issue notes and presentations
• Providing regulatory advice/recommendations to management/senior management on complex issues/ applications
• Consulting and communicating on regulatory requirements and progress of projects/applications to internal and external stakeholders and management
• Monitoring employee queues and performance, coordinating and delegating work to team
• Providing employee feedback, setting clear expectations, completing performance evaluations

Work environment

Who are we?

We are Health Canada’s Cannabis Program, part of the Controlled Substances and Cannabis Branch. We are a trusted scientific and regulatory authority for cannabis in Canada. We support the branch with balanced policy advice and options to address issues affecting licensing and compliance with the Cannabis Act and its regulations. We engage with subject matter experts across the Branch, and Health Canada, as well as other federal government departments and external stakeholders to ensure we are providing broad based, integrated policy and operational advice.

Due to COVID-19, our teams currently work virtually from home, using the latest technologies to stay connected. Applicants should be aware that while there may be opportunities to enter into a telework arrangement post-pandemic, the positions are formally located in Ottawa, Ontario. We do encourage applicants from across Canada to apply.

Health Canada is among Canada’s Top 100 Employers for 2021 in addition to being recognized as Top Employer for Young People since 2015, and as Best Diversity Employer since 2010! Don’t miss your opportunity to not only enjoy the unparalleled benefits of the public service, but to get so much more on our award-winning team! For more information, please visit: https://www.canada.ca/en/health-canada.html

Intent of the process

Although the immediate intent of this poster is to fill six (6) positions on an indeterminate basis, applicants should be aware that a pool of qualified or partially assessed candidates may be established and may be used to staff similar positions at this group and level with various security requirements, various linguistic profiles, conditions of employment as well as various tenures (acting, assignment/secondment, deployment, term and/or indeterminate) in Health Canada across Canada.

Positions to be filled: 6

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
EDU1 - A secondary school diploma or employer-approved alternatives.

*The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

Experience
EXP1 - Experience maintaining relationships/partnerships with internal and external stakeholders.
EXP2 - Experience researching and analyzing information, developing options, and providing advice and recommendations to supervisors or managers.
EXP3 –Experience in interpreting and applying regulations or reviewing documents related to regulatory requirements (e.g. regulated substances, products or activities).
EXP4 - Experience in writing reports, presentations, briefings or correspondence for supervisors or managers’ approval.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB, CCC/CCC

Information on language requirements

Abilities
AB1 - Ability to communicate effectively orally.
AB2 - Ability to communicate effectively in writing.
AB3 - Ability to interpret and apply legislation or regulations.
AB4 - Ability to address client concerns and resolve problems related to a program or policy.
AB5 - Ability to organize workload and establish priorities effectively.
AB6 – Ability to lead projects and teams.

Personal Suitability
PS1 - Respectful of diversity.
PS2 – Judgement.
PS3 – Initiative.
PS4 - Effective interpersonal relations.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Education
AEDU1 - Graduation with a degree from a recognized post-secondary institution.

Degree equivalency

Asset Experience
AEX1 - Experience working in a regulatory environment interpreting or enforcing a piece of legislation, a regulation, a policy, or a directive.
AEX2 - Experience providing guidance and/or training to staff.

Asset Ability
AAB1 – Ability to supervise the work of others.

Operational requirement
Ability to work overtime as needed

Conditions of employment

Reliability Status security clearance

Secret security clearance

Fully Vaccinated against COVID-19 unless accommodated due to certificate medical contraindications, religion, or both prohibited grounds under the Canadian Human Rights Act

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

An assignment, secondment, or acting appointment requires approval of your supervisor.

You must provide proof of your education credentials.

Indeterminate employees at the same group and level or equivalent may be considered for deployment. If no deployment is made, applicants from other groups and levels may be considered in the advertised appointment process.

As per the Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (temporary), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.