Accommodation Officer

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Duties

Accommodation Officer (Client Accommodation Services Advisor Trainee)
• Lead multi-disciplinary teams to plan, develop, execute and deliver real property solutions for federal tenants
• Prepare and present approval documentation for various types of real property space projects
• Ensure high quality client service for both internal and external clients
• Undertake the financial management of real property space projects
• Work with internal and external clients to pursue the vision of PSPC in the delivery of real property space projects
• Other duties as required

Work environment

We are One PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population. We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements:
• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. Be part of the solution!

During the current pandemic, employees are required to work remotely from home. Employees may return to the workplace in the future.

Intent of the process

This is an anticipatory process. The intent of this appointment process is to establish pool of qualified candidates. The results of this process may be used to staff same or similar positions for future vacancies of various tenures at Public Services and Procurement Canada in the Ontario Region.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Secondary school diploma or an acceptable combination of education, training and/or experience in a field relevant to the position.

*Acceptable combination is defined as at least 2 years of secondary school and 2 years of training or experience in a field relevant to the position.

Degree equivalency

Experience:
1. Experience developing business cases, project proposals or project plans.
2. Experience in providing advice or services to internal or external clientele.
3. Experience supporting *multi-disciplinary teams in a work environment.
*Multi-disciplinary is understood to mean working with a team or resources that includes various subject matter experts from different disciplines or a team comprised of stakeholders and clients.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:
Graduation with a degree from a post-secondary institution with a specialization in business administration, urban planning, communications or other specialty relevant to real property.

Degree equivalency

Experience:
1. Experience leading projects in a work environment.
2. Experience conducting risk or financial analysis.
3. Experience in delivering presentations.
4. Experience in one or more of the following fields: real estate, leasing or lease management, property management, project management or real estate services.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge:
1. Knowledge of project management principles
2. Knowledge of real estate planning principles

Competencies:
1. Thinking things through
2. Working effectively with others
3. Showing initiative and being action-oriented
4. Client service, level 1 - https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html
5. Written communication
6. Oral communication

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Operational Requirements:
Willing and able to travel, including overnight travel as required.
Willing and able to work additional hours, as required.
May be required to access construction work sites on occasion and adhere to applicable construction regulations.
Possession of a valid class “G” driver license or equivalent, or personal mobility to the extent normally associated with the possession of a valid driver’s license.

Conditions of employment

Reliability Status security clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid e-mail address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate’s responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service. (https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html)

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32694), federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

You must be prepared to provide the original, or a certified copy, of your educational credentials.

Acknowledgment of receipt of applications will not be sent; only candidates successful in the screening process will be contacted.

Depending on the number of applicants and business needs, volume management strategies such as random selection, top-down approach, or use of asset qualifications may be used. If you meet any of the asset qualifications (other qualifications), please be sure to provide detailed responses in the screening questionnaire.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.