Administrative Services Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

On October 6, 2021, the Government of Canada announced details (https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html) of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32694), federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely, or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment, you will be contacted to complete an attestation of vaccination status.”

FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:

1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and duration for which you exercised the functions; and
3 - Specific details of tasks or projects demonstrating how the experience was acquired.

PLEASE NOTE: It is essential that you complete all aspects of the assessment by yourself, without assistance from other people or any other resources (e.g. books, notes, internet, any documents saved on your computer, templates, etc.).

Work environment

EVERYONE IS WELCOME: Veterans Affairs Canada (VAC) is committed to building an inclusive workforce with a diversity of experience, perspectives, and backgrounds that represents Canada now and in the future. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.

Intent of the process

The immediate intent of this process is to fill 1 indeterminate Bilingual Imperative CBC/CBC position and 1 indeterminate English essential position in any one of the locations listed.

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures, various workplace arrangements, and/or various security clearance levels.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

ED1 - A Secondary school diploma or an acceptable combination of education, training and /or experience

An acceptable combination of education, training and/or experience is defined as:
A Minimum of Grade 10 education combined with at least one year of experience in one of the factors listed below.

Degree equivalency

Experience:

EX1 - Experience in providing administrative support services*

*Administrative support is defined as: managing agendas, scheduling and organizing meetings/teleconferences, preparing and collating meeting file folders and background materials, procuring office equipment and supplies, maintaining a filing system or other related duties.

EX2 – Experience providing service to clients by telephone, in person or in writing

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:

AEX1 - Experience as a member of the Canadian Armed Forces
AEX2 - Experience using various software such as word processing, spreadsheets or email
AEX3 - Experience working with financial information or financial documents such as budget tracking and forecasting, acquisition card reconciliation or petty cash
AEX4 - Experience drafting, editing or verifying correspondence or reports

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative CBC/CBC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Abilities:

AB1 - Ability to use reasoning skills to solve problems***
AB2 - Ability to organize work, establish priorities, and work effective under pressure and with conflicting demands
AB3 - Ability to manage people
AB4 - Ability to communicate orally
AB5 - Ability to communicate in writing***

***Will be assessed from the information provided in your application.

Personal Suitabilities:

PS1 - Leadership***
PS2 - Dependability
PS3 - Judgement

***Will be assessed from the information provided in your application.

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs :

In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one (1) of the designated employment equity groups under the Employment Equity Act: women; Aboriginal peoples; visible minorities; persons with disabilities.

Operational Requirements:

Willing and able to work overtime on short notice
Willing and able to travel when required

Conditions of employment

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Candidates must meet the essential qualifications to be appointed to a position.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Candidates will be asked to provide proof of their education credentials at a later date.

Indeterminate employees at the same group and level or equivalent may be considered for deployment.

A new Public Service Commission unsupervised language test of written expression for Levels B or C may be used to assess candidates second language evaluation as part of this process. Link to further information: https://www.canada.ca/en/public-service-commission/corporate/about-us/letters-heads-human-resources/new-psc-unsupervised-test-written-expression-level-b-c-20-10.html

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.