Director, Communications and Ministerial Affairs Directorate

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

YOU MUST APPLY ON-LINE

Please do not submit a covering letter. Screening will be based on responses to the screening questions, so read them carefully and provide complete answers that demonstrate the depth and breadth of your experience.

In order to be considered, your responses to the screening questions must clearly explain how you meet the essential education and experience requirements otherwise you will not be screened into the next phase of the process. Candidates will not be contacted to seek missing or incomplete information.

Possibility of telework or working remotely.

Work environment

Are you passionate about the field of Communications? Do you want to help promote and build the brand of an organization that makes a difference to Canadians? Did you know that Service Canada is the gateway to Canadian government services and benefits? It includes several programs: Social Insurance Number, Employment Insurance, Income Security Program and Passport. Service Canada also delivers social, economic and labour market programs. It is a wide variety of activities that prevents monotony.

In delivering his mandate, Service Canada actively encourages innovation through new technology platforms and the engagement of its employees.

As Director of Communications, you will have the opportunity to use your leadership and creativity. You will lead a team of professionals committed to developing and executing innovative and transformative communications strategies in support of the organization's key priorities. Event management, media relations, optimization of technological tools will be part of your daily routine. You will promote a healthy, inclusive and equitable work environment. Through your management approach, you will contribute to the development of the next generation of communications professionals.

If this opportunity appeals to you and your professional experience leads you to a management position in the field of communications, this position could be for you. Do not hesitate to apply.

Intent of the process

The purpose of this process is to establish a pool of partially qualified candidates to provide ESDC with similar or identical positions with varying profiles and security backgrounds.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

EDU: Graduation with a degree* from a recognized post-secondary institution in a field related to the duties of the position (e.g., media, public relations, communications, journalism, marketing or any other discipline related to the position).

*Degree: Unless otherwise specified (e.g., master's degree), the term "degree" refers to a bachelor's degree, as established by the appropriate educational authorities.

Degree equivalency

EXPERIENCE:

E1: Recent* and significant** experience in managing human*** and financial resources****.

E2: Recent* and significant** experience managing media activities/events and internal and external communications campaigns.

E3: Recent* and significant** experience providing strategic and technical advice to senior management***** on issues related to internal and external communications.

*Recent experience is defined as experience gained within the past five (5) years.

**Significant experience is defined as experience of a breadth and depth that represents the performance of a diverse range of activities related to the position. This experience is generally acquired over a period of approximately three (3) consecutive years.

***Experience in managing human resources means that applications must clearly demonstrate that they have led a working team of at least 10 employees and have been responsible for strategic planning, priority setting, human, financial, material resources and team performance management.

****Financial management means that applicants must demonstrate that they have managed a budget for which they were responsible. This experience encompasses responsibility for financial planning, forecasting and accountability. Candidates must also indicate the size of the budget they directly managed.

*****Senior managers: Director General, Assistant Deputy Minister, Deputy Minister and/or Minister.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:

A1: Recent* and significant** experience in establishing and maintaining partnerships involving internal and/or external client/stakeholders.

A2: Experience developing and implementing integrated and creative communications strategies and/or communications plans.

A3: Recent experience* with digital or electronic communications, social media and new communication platforms.

*Recent experience is defined as experience gained within the past five (5) years.

**Significant experience is defined as experience of a breadth and depth that represents the performance of a diverse range of activities related to the position. This experience is generally acquired over a period of approximately three (3) consecutive years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE:

K1: Knowledge of current and emerging communication trends, including but not limited to the federal government context.

KEY LEADERSHIP COMPETENCIES:

• Create a vision and strategy
• Mobilize people
• Collaborate with partners and stakeholders
• Uphold integrity and respect
• Promote innovation and guide change
• Achieve results

ABILITIES:

• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

ORGANIZATIONAL NEEDS:

Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as being a member of one or more of the following EE groups: Aboriginal peoples, persons with disabilities, women and visible minorities.

OPERATIONAL REQUIREMENTS:

• Willing and able to work overtime in short delay.
• Willing and able to travel.

Conditions of employment

Secret security clearance

Other Conditions of Employment:

Must be fully vaccinated against COVID-19 and attest to their vaccination status or have a supported accommodation measure based on a medical contraindication, religion, or any other prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Further information on the Executive Key Leadership Competencies can be found by copying and pasting the following link: https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile/examples-effective-ineffective-behaviours.html

Reference checks may be sought.

An interview may be administered.

A test may be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.