Business Solutions Verification Technician

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

► INSTRUCTIONS TO FOLLOW
A complete application must be submitted, consisting of a résumé and screening questions which clearly demonstrates how they meet the education and experience factors listed under the essential qualifications, as well as any of the asset qualifications that may apply.

The following information is required for each experience criterion:

1. Name of the department or organization where the experience was acquired;
2. Title of the position occupied and duration (including dates) for which you exercised the functions;
3. Specific details of tasks, projects, or accomplishments demonstrating how
the experience was acquired.

The screening questions will be used as the primary tool in the screening process and the résumé will be used to substantiate the information provided.

Applications that do not clearly demonstrate how the screening criteria are met may be eliminated from consideration.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service. As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Duties

Looking for a challenging and rewarding job? Would you like to spend your workday in a friendly, supportive environment with those who devote their careers to security and emergency management? As the Business Solutions Verification Technician, your primary responsibility will be to perform quality assurance and maintain the system health of the integrated security software systems in the new Justice Security Operations Centre (JSOC). You will be a key member of the team that will be responsible for a nationwide security-monitoring program. You will participate as a Subject Matter Expert in the configuration and deployment of various systems and software updates, ensuring that proper testing is performed. You will research system capabilities, functionalities, and the integration of new devices to help support operational requirements. Regional representatives from across the country and local JSOC operators will rely on your advice, expertise, coaching and training. Although you report directly to the Manager of the JSOC, you will also work with other members of Safety, Security, and Emergency Management Division to ensure all security systems are properly tested.

Work environment

The Safety, Security and Emergency Management Division reports to the Director General, Corporate Services Branch who is also the Chief Security Officer. The Branch is focused on creating an environment of respect and trust where people look forward to coming in to work every day. Providing the appropriate training and career development support is another important commitment that the Branch stands by. By joining the team, you will have an opportunity to work collaboratively with a group of motivated security professionals who support innovation and continuous improvement in the development and implementation of a framework to enable the organization to successfully prepare for, respond to and recover from security-related incidents.

***Due to the nature of the position, the incumbent is required to work onsite. Telework opportunities are not possible for this position.***

At Justice, we are dedicated to ensuring employees have the resources and services available to them to support a healthy, safe, and secure working environment including:
• Providing a healthy, respectful and supportive work environment for all employees.
• Celebrating our diversity and our commitment to values and ethics.
• Encouraging our employees to innovate and strive for excellence.
• Committing to continued learning and employees’ career development.
• Embracing new technology that enables a more effective and flexible workplace.

Intent of the process

The immediate need is to staff one (1) Bilingual Imperative BBB/BBB position on an indeterminate basis.

A partially or fully assessed pool may be established to staff similar positions within the Department of Justice with various tenures, various linguistic profiles (bilingual imperative only), various operational requirements and/or various conditions of employment.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED1: A secondary school diploma and completion of an acceptable training program in electronics technology or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
EX1: Significant* and recent** experience in performing quality assurance on software systems.
EX2: Experience providing recommendations to management.

*Significant experience is defined as the depth and breadth of the experience associated with having consistently performed a broad range of various related activities acquired over a period of approximately two (2) years.
** Recent experience is defined as within the last five (5) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE
AEX1: Experience in working with an enterprise-level integrated security system.
AEX2: Experience in developing and delivering training programs to varied end-users.
AEX3: Experience in software system testing and production environments.
AEX4: Experience in configuring software systems based on operational requirements.

OPERATIONAL REQUIREMENTS
OR1: Willingness and ability to work overtime on short notice.
OR2: Willingness and ability to travel within Canada on short notice.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE
K1: Knowledge of methodologies associated with software product test cycles.

COMPETENCIES
COMP1: Thinking things through
COMP2: Working effectively with others
COMP3: Planning and Organization
COMP4: Demonstrating integrity and respect
COMP5: Showing initiative and being action-oriented

ABILITIES
A1: Ability to communicate effectively in writing.
A2: Ability to communicate effectively orally.
A3: Ability to present complex technical concepts, processes or solutions to a non-technical audience.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE
AK1: Knowledge of business analysis methodologies.
AK2: Knowledge of project management fundamentals/methodologies.

ORGANIZATIONAL NEEDS
The Department of Justice believes that to be able to effectively serve the public, its workforce needs to reflect the diversity of the Canadian population. Diversity is a great source of strength in driving Canada’s Legal Team in ensuring that Canada’s justice system is as fair, accessible and efficient as possible. The Department is committed to a representative workforce that represents the Canadian public we serve. If you are a woman, an Indigenous person, a person with a disability or a member of a racialized group* and are interested in bringing in different perspectives and insights we encourage you to self-declare in this staffing process. This self-declaration information can be factored into departmental strategies and selection decisions to address our commitment to eliminate gaps for these groups.

* Please note that this group is currently designated as members of visible minorities in the Employment Equity Act and the self-declaration form.

Conditions of employment

Top Secret security clearance

- Willingness and ability to be on standby duty

- Vaccination Requirement: All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

- The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605.

- Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

- Communication for this process will be sent via e-mail. It is the responsibility of the candidate to ensure that a current and valid e-mail address is provided and updated accordingly and that it accepts messages from unknown senders. We encourage candidates to provide a second e-mail address in their application.

- Candidates may be required to meet the asset qualifications, operational requirements or the organizational needs, depending on the requirements of the specific position being staffed.

- In order to manage the number of applicants at various steps of the appointment process, management may use a top-down consideration of scores.

- In order to manage the number of applicants, management may use random selection.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.