Communications Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Presently, the official location (designated workplace*) of the positons to be staffed is Gatineau/National Capital Region (NCR). However, due to the COVID-19 pandemic, the employees are required to work from home. When an eventual return to the workplace will be possible, there may be, at the manager’s discretion or based on operational requirements, a continued option or requirement to work from a different ESDC/Service Canada Office location or the employee’s residence. Therefore, individuals who believe they meet the listed essential qualifications of the position, regardless of where they live or work, are encouraged to apply.

* Designated workplace: location of work or business address where the employee would work if a telework, hoteling or remote working arrangement was not in place.

At Employment and Social Development Canada, we encourage and value the inclusion of all people including members of the LGBTQ2+ community. We therefore encourage you to apply for this opportunity should you believe you are qualified.
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📣On October 6, 2021, the Government of Canada announced its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment. Accommodation requests will be assessed on a case-by-case basis and will be limited to employees who are unable to be vaccinated due to a certified medical contraindication, religion or any other prohibited ground of discrimination as defined in the Canadian Human Rights Act (CHRA).

Work environment

WORK ENVIRONMENT

OPPORTUNITY TO WORK FOR ONE OF CANADA’S TOP 100 EMPLOYERS IN CANADA!

Take advantage of a dynamic opportunity within Employment and Social Development Canada, the second-largest federal department with over 36,000 employees! You could work in a forward thinking, transformative service delivery department that includes Service Canada and the Labour Program, and one which has played a key role in the economic and social wellbeing of Canadians during the pandemic. Learn more about the Department, one of the top 10 employers of the National Capital Region and winner of Canada’s Best Diversity Employers Award: https://www.canada.ca/en/employment-social-development/campaigns/recruitment.html

Your new ideas and fresh perspective can make a difference in the services provided to Canadians. See for yourself how you could contribute to helping Canadians: https://www.canada.ca/en/employment-social-development/programs/results/stories.html

What we can offer you:
• Being one of the largest departments in the Government of Canada, we offer many opportunities to be challenged, to develop and to make an impact!
• We value our employees by creating a healthy work environment.

Don’t take our word for it; listen to the testimonials of our employees: https://www.canada.ca/en/employment-social-development/campaigns/recruitment/career-testimonials.html

Intent of the process

A pool of partially qualified candidates may be established through this process to staff identical or similar positions with various tenures, various language requirements and/or security requirements, according to the position being staffed within Employment and Social Development Canada.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A degree from a recognized post-secondary institution or an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE

EX1: Experience collaborating with a variety of clients,* partners, stakeholders or multi-disciplinary teams related to communications projects.

EX2: Experience providing strategic advice to supervisors or clients related to communications projects.

EX3: Experience drafting, contributing to, managing, or implementing communications plans, communications projects, or related work plans.

EX4: Experience identifying communications issues and their potential impact and presenting effective recommendations to clients and/or management.

*clients are defined as policy/program partners or other groups for which you are providing communications support.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- Bilingual Imperative - BBB/BBB
- English or French Essential

Information on language requirements

COMPETENCIES

C1: Demonstrating Integrity and Respect
C2: Thinking Things Through
C3: Working Effectively with Others
C4: Showing Initiative and being Action Oriented

ABILITIES

AB1: Ability to manage conflicting priorities and meet tight deadlines.
AB2: Ability to communicate effectively in writing
AB3: Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE

AEX1. Experience developing content and materials for the social media platforms of an organization or government department.

AEX2: Experience developing user-centric web content, including writing, editing or organizing new and existing content.

AEX3: Experience planning and organizing departmental, corporate, or outreach events/activities, or experience providing logistical support for Ministerial, media, internal or public events.

AEX4: Experience in media relations and/or developing and implementing media plans.

AEX5: Experience conducting public or internal environment research and analysis.

AEX6: Experience writing and editing communications products such as backgrounders, fact sheets, news releases, media lines, Qs&As, PowerPoint presentations, speeches, speaking notes or scripts, or internal communications products.

AEX7: Experience in media monitoring and media analysis.

Operational Requirements
Willingness to work overtime

Conditions of employment

Condition(s) of employment
Various security clearance : Secret or Reliability

Must be fully vaccinated against COVID-19 and attest to their vaccination status or have a supported accommodation measure based on a medical contraindication, religion, or any other prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Application process
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The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below.

Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605 or contact the resource person identified on the job advertisement prior to the closing date.

By answering online screening questions, it is your responsibility, as a candidate, to provide CONCRETE AND DETAILED EXAMPLES to clearly demonstrate how you meet the education and experience requirements listed in the Essential Qualifications and Other Qualifications sections.

Your answers must include where and how you obtained the required education or experience, as well as the period(s) in which you performed the functions of the position(s). Your answer must include the date format of Month-Year to Month-Year. Failure to provide the above information in the format required may result in your application being rejected from the process.

Information on your described education, experience, etc. provided in the screening questions should be supported by your resume.

You may save your application as a draft and return to it at a later date. Your application must be completed and submitted in order to be considered. Partially completed applications, or those in draft cannot be considered. You can make modifications to your submitted application at any time, but once your application has been selected for screening, you will no longer be able to make modifications and your submission will be considered final.

Your application in this inventory will be active for 120 days. A notice that your application is about to expire will be posted to the My jobs menu of your account 21 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

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Assessment
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A variety of assessment tools may be used in the assessment of candidates, such as: written exam, interview, reference checks.

Please note that asset qualifications, obtained results, top-down and/or random selection may be used to identify which applications will be given further consideration.

Candidates must meet the essential qualifications to be appointed to a position. The essential qualifications that are listed in the statement of merit criteria are mandatory. Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score or a top-down approach may be used at any step if there is a sufficient number of candidates to meet immediate and anticipated staffing needs.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

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Proof of education
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Proof of your education credentials will be requested during the assessment phase of this process.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency.

Foreign certificates and/or diplomas must be assessed against Canadian education standards. The federal public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, determined by a recognized credential assessment service.

The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations.

You can access the CICIC website at: https://www.cicic.ca/. This website provides links to a number of Canadian organizations that provide equivalency assessments.

Original diplomas, degrees or certified transcripts may be required and must be presented upon request. Failure to produce required documents will result in your application not being considered. Failure to produce a Canadian equivalency may result in your elimination from the process.

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Communication
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Acknowledgment of receipt of applications will not be sent.

PLEASE NOTE: Our intention is to communicate with applicants by e-mail for screening/assessment purposes. It is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is entirely your responsibility to inform us at all times of any changes regarding your contact information.

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Official languages- Bilingual positions
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Persons are entitled to participate in the appointment process in the official language of their choice. Applicants will be asked to indicate in their on-line application their preferred official language for each of the following: a) correspondence, b) written exam, and c) interview.

To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the Public Service Commission, you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/public-servicecommission/corporate/about-us/contactus. html#sle.

For more information on SLE, visit the following web-site: https://www.canada.ca/en/publicservice-
commission/services/second-language testing- public-service.html

An optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.
https://www.canada.ca/en/public-servicecommission/ services/second-language-testingpublic-service/self-assessment-tests.html

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Other informations
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An assignment, secondment or an acting appointment is a temporary resourcing option.
The approval of your substantive supervisor will be required before an offer can be made.

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What do you need to know about diversity and accommodation?
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Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self declaring as being a member of one or more of the following EE groups: Aboriginal peoples, persons with disabilities, women and visible minorities.

If you are selected for further consideration, please advise the person who will contact you of any accommodations you may require during the selection process.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.