Administrative Support Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education, Occupational Certification(s) and Experience Qualifications, both Essential and Assets). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Please carefully read the "Other Information" section of this advertisement as there is important information regarding your application.

Work environment

TRANSPORT CANADA: A SMART CAREER MOVE!

Transport Canada was named one of Canada’s top employers in 2021 by Forbes.

We employ over 6,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa headquarters.

We are looking for dynamic candidates that will help shape and build the future of Transport Canada. The persons selected will have the opportunity to increase their experience and expertise.

As an employee of Transport Canada, you will have access to many advantages such as flexible work arrangements with the possibility of teleworking and compressed work weeks to help you balance your personal and work life.

Given the pandemic, most of our team currently works remotely from home on a full-time basis. Because this process will result in a pool of qualified candidates which may be accessed over the course of the next 12-24 months, specific work arrangements (such as working from home, working from the office, or a hybrid of both) will be determined as positions become available.

Intent of the process

The intent of this process is to establish a pool of qualified candidates for current and future vacancies (identical or similar positions) of various linguistic profiles, tenures, security clearances and/or conditions of employment.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED: A secondary school diploma

Degree equivalency

EXPERIENCE

EX1: Experience in providing client services.
EX2: Experience in providing administrative support services.
EX3: Experience in records management such as filing, tracking and organizing in electronic versions.
EX4: Experience using computer software such as Microsoft Excel.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION

AED: Completion of a post-secondary diploma in a field related to the position, such as business administration and/or concentration in accounting.

Degree equivalency

EXPERIENCE

AEX1: Experience providing financial support services in the following:
• Reconciling financial transactions;
• Verifying and paying invoices; and
• Extracting, reconciling, interpreting and compiling financial information for use by management.
AEX2: Experience organizing and completing a project.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative (BBB/BBB)

Information on language requirements

ABILITIES

A1: Ability to adapt to changing priorities, problem-solve and meet deadlines.
A2: Ability to use a variety of computer software programs such as Microsoft Word and Excel
A3: Ability to communicate effectively in writing.
A4: Ability to communicate effectively orally.

PERSONAL SUITABILITY

PS1: Client service orientation
PS2: Team player
PS3: Initiative
PS4: Reliability
PS5: Effective interpersonal skills
PS6: Attention to detail

Conditions of employment

Reliability Status security clearance - *Secret security clearance could be required for some positions.

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Possession of a valid driver's licence is a condition of employment for some positions.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For this selection process, our intention is to communicate with applicants by E-MAIL for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Candidates must include a valid email address in their application. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email). It is recommended to include an alternate email address in your profile. It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

Your application and your answers to the screening questions may be used to assess your ability to communicate effectively in writing.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form if applicable.

Persons are entitled to participate in the appointment process in the official language of their choice. Please indicate your preferred official language in your application.

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Government of Canada jobs website. To submit an application on-line, please select the button “Apply Online” below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Depending on the number of applicants, Transport Canada’s needs or HR plans, volume management strategies (for example, random selection, invoking one or more assets, top-down approach) may be used for the purpose of managing applications/candidates.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.