AS-4 Opportunities with the College at Employment and Social Development Canada (4 Streams)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***Please note that the closing date is now December 1st, 2021 at 11:59 pm Pacific Time***

Position title(s)
STREAM A
LEARNING CONSULTANT
-Bilingual imperative BBB/BBB and CBC/CBC

STREAM B
INSTRUCTIONAL DESIGNER
- English essential, French essential, Bilingual imperative BBB/BBB and CBC/CBC.

STREAM C
ACCESSIBILITY ADVISOR
-Bilingual imperative BBB/BBB and CBC/CBC

STREAM D
ANALYST, BUSINESS ANALYSIS
-Bilingual imperative BBB/BBB and CBC/CBC

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On October 6, 2021, the Government of Canada announced its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment. Accommodation requests will be assessed on a case-by-case basis and will be limited to employees who are unable to be vaccinated due to a certified medical contraindication, religion or any other prohibited ground of discrimination as defined in the Canadian Human Rights Act (CHRA).

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At Employment and Social Development Canada, we encourage and value the inclusion of all people including members of the LGBTQ2+ community. We therefore encourage you to apply for this opportunity should you believe you are qualified.

Duties

Stream A – Learning Consultant
-As a Learning Advisor your mandate will be to equip and provide knowledge and skills to departmental employees to help serve Canadians. You will act as an ambassador for the College@ESDC in the coordination and delivery of learning services.

Stream B – Instructional Designer
-As an Instructional Designer, your mandate will be to analyze, design, develop and update learning products, in various formats, for departmental employees to help serve Canadians.

Stream C – Accessibility Advisor
-As an Accessibility Advisor, you will be involved in evaluating courses and digital materials for accessibility compliance. You will work as part of a team using evaluation tools and assistive technologies such as screen readers to evaluate the accessibility of the College's digital products.

Stream D – Analyst, Business Analysis
-As a Business Analyst, you will analyze qualitative and quantitative data for reporting and recommendations to senior management. You will manage multiple horizontal queries, consult with internal teams to obtain required information, edit as necessary, and develop briefing notes and presentations. You will also follow up with College teams to obtain updates on targeted initiatives to support business planning and horizontal requests.

Intent of the process

A pool of partially qualified candidates may be established and could also be used to staff similar positions with various tenures, various linguistic profiles and/or various security requirements within ESDC.

Immediate staffing will be limited to the designated workplace established by ESDC's Human Resources Services Branch, such as:
Edmonton, Vancouver, Winnipeg, Fredericton, Dartmouth, Toronto, Gatineau, Montréal Island, Québec.

Our team has been working remotely since March 2020. While we don’t know what our “office of the future” will look like, we do know that remote work works. That means that we may consider candidates outside of the indicated work locations. If this position interests you but you are currently located outside the footprint locations indicated, please signal your interest for possible consideration.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
ALL STREAMS
-High School Diploma or employer-approved alternatives*.
The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

Experience
ALL STREAMS
EXP1- Experience in consulting with key stakeholders.
EXP2- Recent experience (in the last 3 years) in providing services related to learning solutions (training, courses, e-learning, facilitated workshop, etc) for adult learners in the workplace.
EXP3- Recent experience (in the last 3 years) managing projects or sub-projects related to learning.
EXP4- Experience in research and analysis to make recommendations for adult learners in the workplace.

Knowledge
ALL STREAMS
-Knowledge of the principles and concepts of adult learning and training

Abilities
ALL STREAMS
-Ability to use reasoning skills to solve problems.
-Ability to communicate effectively in writing.
-Ability to communicate effectively orally.
-Ability to give advice.

Personal Suitability
ALL STREAMS
PS1- Excellence in client service;
PS2- Innovator;
PS3- Judgement;
PS4- Teamwork;
PS5- Attention to detail.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
Education
SPECIFIC TO STREAM A and B
• A degree from a recognized university with a specialization in adult education, educational studies, communications, social sciences, computer-related studies, or any other field relevant to the position.
• Post-secondary diploma in Digital Arts, Graphic Design, Web Design, New Media or Multimedia, or other fields related to the position.

Degree equivalency

Experience
SPECIFIC TO STREAM B
• Experience in the design and development of learning products in a legislative environment.
• Experience in the design and development of learning products in a technical environment.
• Experience in the design and delivery of competency/soft skills based learning products.
• Experience working with a learning management system.
• Experience with information records management systems and/or applications.
• Experience in developing online materials or websites or applications (with UX, UI and/or Accessibility considerations).
• Experience using course authoring software.

SPECIFIC TO STREAM C
• Experience in collaborating with Digital Accessibility team members and business line partners to incorporate accessibility best practices and WCAG standards into products and platforms, so they understand accessibility concerns and determine feasible solutions.
• Experience in accessibility assessment using accessibility evaluation tools and assistive technology.
• Experience conducting usability tests that include participants with disabilities.
• Experience in documenting testing methodology and in providing results of accessibility tests and a comprehensive report.

SPECIFIC TO STREAM D
• Experience in providing strategic advice AND recommendations to Management.
• Experience in compiling data AND analysing qualitative and quantitative information.
• Experience in writing briefing notes, reports AND presentation material for use by senior management.

Knowledge
SPECIFIC TO STREAM C
• Knowledge and Maintain knowledge of accessibility legislation and WCAG.
• Knowledge of web technologies (e.g., HTML, CSS, JavaScript).

Personal Suitability
SPECIFIC TO STREAM A and D
• Showing initiative and flexibility.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
SPECIFIC TO STREAM A, C and D:
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

SPECIFIC TO STREAM B:
English essential
French essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

The following may be applied / assessed at a later date (may be needed for the job)

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Organizational Needs:
At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.
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OPERATIONAL REQUIREMENTS
-Consent to work overtime and travel on occasion.
-Ability to work on a virtual team.

Conditions of employment

Reliability Status security clearance - Must be fully vaccinated against COVID-19 and attest to their vaccination status or have a supported accommodation measure based on a medical contraindication, religion, or any other prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

An assignment, secondment, or acting appointment requires approval of your supervisor.

Please identify clearly for which position(s) you are submitting an application.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Candidates may have to meet the assets qualifications according to the requirements of the position to be staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/ assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. It is your responsibility to inform us at all times of any changes regarding your contact information.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.