Looking for new talents : Labour Relations Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working `
with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

IMPORTANT TO KNOW:
*Are you already at the PE02 or PE03 level in Labour Relations within the Public Service? If so, please submit your application through the Public Service Resourcing System and you could be considered for a deployment.*
**The duties of the position can be performed from any SSC office across Canada.**
***All written communication relating to this process, including email correspondence, may be used in the assessment of the written communication.***

Duties

What differentiates the PE-02 and PE-03 roles is the level of autonomy and breadth/complexity of experience of the labour relations advisor.

The Labour Relations Advisor provides operational level advice and guidance to management in key labour relations activities such as (but not limited to) grievances, workplace accommodations, misconduct and unsatisfactory performance. Shared Services Canada's Labour Relations Operations Team provides service through four (4) teams, each team dedicated to providing services to a specific set of clients within the organization. The majority of services within each team are delivered remotely, which means that regardless of the location of the Labour Relations Advisor/Team Leader, their clients can be located anywhere across Canada.

STREAM 1: PE-02 Human Resources Advisor - Developmental ($71,643 to $79,519) 
STREAM 2: PE-03 Human Resources Specialist Advisor ($80,336 to $89,295) 

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

Location, location, location!
We have regional offices located across the country, each with their own unique character and advantages.

Work/Life Balance!
Our employees are encouraged to maintain a healthy work/life balance by identifying their preferred hours of work and the opportunity to telework where operationally feasible.

Intent of the process

The immediate intent of this process is to staff one (1) bilingual imperative BBB/BBB position at the PE-02 level and one (1) bilingual imperative CBC/CBC position at the PE-03 level on an indeterminate basis.

A pool of partially/fully qualified candidates may be established and may be used to staff similar positions with various tenures and various locations within Shared services Canada.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed.

Note:
The courses for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization.

Degree equivalency

EXPERIENCES

BOTH STREAMS (PE-02 & PE-03)
EX1. Experience in researching and analyzing legislation, case law and policy aimed at addressing labour relations issues.

STREAM 1: Human Resources Advisor - Developmental (PE-02)
EX2. Recent* experience in providing labour relations advice and recommendations to management.
EX3. Recent* experience in writing documents outlining various labour relations issues, such as case summaries, written reports or grievance responses.
EX4. Recent* experience dealing with union representatives.
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STREAM 2: Human Resources Specialist Advisor (PE-03)
EX5. Recent* and significant** experience in providing complex*** labour relations advice and recommendations to management.
EX6. Recent* and significant** experience in writing documents outlining various labour relations issues, such as case summaries, written reports or grievance responses.
EX7. Recent* and significant** experience dealing with union representatives.

Definitions:
* "Recent" experience is defined as having been acquired within the last five years.
** "Significant" experience is defined as the depth and breadth of experience normally associated with the performance of the duties for at least a period of two (2) years.
*** "Complex" is defined as including at least two (2) of the following types of files:
- Performance management
- Workplace accommodation measures
- Discipline management (suspension without pay, demotion or dismissal)
- Dismissal other than for disciplinary reason
- Grievances and/or complaints
- Administrative investigations

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES
C1. Thinking Things Through
C2. Showing Initiative
C3. Working effectively with others
C4. Demonstrating integrity and respect
C5. Communicate effectively in writing
C6. Communicate effectively in oral
C7. Client Service Orientation
C8. Dependability

The following may be applied / assessed at a later date (may be needed for the job)

ASSETS QUALIFICATIONS
AEX1. Experience in giving presentations or training to management.
AEX2. Experience in managing disability management cases or cases requiring accommodation.
AEX3. Experience in conducting investigations or fact-findings.
AEX4. Experience in managing discrimination complaint files.

ORGANIZATIONAL NEEDS
- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of one of more of the following Employment Equity groups: Aboriginal persons, members of visible minorities, persons with disabilities and/or women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

OPERATIONAL REQUIREMENT
Ability and willingness to work overtime as needed.

Conditions of employment

- Reliability Security Clearance
- All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.