Team Leader, Licensing Operations

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

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In support of achieving a diverse workforce, the first wave of assessments may be limited to candidates who self-declare as a member of one of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, and women. The definition of each of the designated groups as defined by the Employment Equity Act can be found at the following website: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/employment-equity.html
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On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Link to Policy: https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html

Link to Announcement: https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32694
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Duties

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Your Work
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• Applying and communicating operating policies, procedures, standards and tools in a client service environment,
• reviewing, renewing or amending licenses or license applications,
• determining if legal requirements and documentation of license applications are met,
• recommending licences be issued or denied,
• providing written and verbal feedback to internal and external clients, and
• information management.

Work environment

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IMPACT
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Fisheries and Oceans Canada (DFO) manages Canada’s fisheries and safeguards its waters. Through our services and programs, we contribute to the safety, security and accessibility of the country’s waterways using sound science, forward-looking policy, and operational and service excellence. DFO protects Canada’s oceans, freshwater, and aquatic ecosystems and species, from the negative impact of humans and invasive species. This is proudly accomplished through sound science, and in collaboration with Indigenous communities.

For the third consecutive year, Fisheries and Oceans Canada (DFO) and the Canadian Coast Guard received special recognition as one of Canada’s Top Employers for Young People and as one of the National Capital Region’s Top Employers in 2021. This special award confirms that DFO and the Coast Guard stand out nationally as a desirable place to work, to learn and to build a successful long-term career.

Intent of the process

Anticipatory staffing pool – A pool of candidates may be established to staff similar positions with various linguistic profiles on an indeterminate, term, deployment, acting appointment, assignment and secondment basis.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A response to a text question addressing the following:

• Where you are interested in working?

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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REQUIRED FOR THE JOB - 1st phase of the evaluation process
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EDUCATION
- Successful completion of secondary school or an employer approved alternative

The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

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REQUIRED FOR THE JOB - 1st phase of the evaluation process
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EXPERIENCE
• Experience providing policy or procedural advise to client by telephone, in person, and in writing
• Experience entering, verifying, and maintaining data in an information management system
• Experience in initiating corrective action to meet client or organizational needs

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative (BBB/BBB)

Information on language requirements

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REQUIRED FOR THE JOB - 2nd phase of the evaluation process
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ABILITIES AND SKILLS
• Ability to communicate effectively orally and in writing
• Ability to analyse problems, to develop solutions and prepare recommendations
• Ability to work with accuracy and high attention to detail

PERSONAL SUITABILITY
• Judgment
• Initiative
• Client Service Oriented

The following may be applied / assessed at a later date (may be needed for the job)

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BENEFICIAL TO THE JOB - 1st phase of the evaluation process
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Managers may request additional qualifications depending on the position they are staffing. One or more of the following asset qualifications could be deemed as a "must-have" to perform the job. This does not mean that you must have all the asset qualifications. However, they may be a deciding factor when selecting candidates for further assessment.
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- Experience with applications, such as MARFIS, Impromptu, and the National Online Licensing System
- Experience related to the management or support of the commercial fishing industry

ORGANIZATIONAL NEEDS
- In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Women, Aboriginal peoples, Persons with disabilities, Visible Minorities.

OPERATIONAL REQUIREMENTS
- Willing and able to work overtime, as required
- Willing and able to travel, as required

Conditions of employment

• Reliability Security Status Security Clearance
• Secret Security Clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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1st phase of the evaluation process
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We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online: Cracking the Code https://www.youtube.com/watch?v=0GW7P3g9hhI
When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. The content of your response must be supported by your resume as your responses to these questions will be used as a primary source of information and your resume will only be used to validate this information. Should you indicate in your response "please refer to resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.
Throughout this selection process, you are encouraged to demonstrate how any relevant volunteer work (e.g., working on committees, union activities, employee networks, community work, etc.) has contributed to the development of your experience, skills, personal suitability, etc., as they relate to this position.
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2nd phase of the evaluation process
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We may be asking candidates to complete online testing and an online video interview using the Vidcruiter platform. For further information on Vidcruiter, please visit their website at: https://vidcruiter.com/
In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, PSC tests and reference checks. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.
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Candidates must clearly demonstrate in the screening questions how they meet the education and experience criteria listed in the essential and asset qualifications (other qualifications). Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected. Failure to provide this information in the requested format may result in your application being rejected.

The client organization will accept applications on-line only.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Throughout this selection process, you are encouraged to demonstrate how any relevant volunteer work (e.g., working on committees, union activities, employee networks, community work, etc.) has contributed to the development of your experience, skills, personal suitability, etc., as they relate to this position.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.