Administrative Positions (AS-02)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

 We strive to be an employer of choice and INFC has demonstrated a tremendous ability to work remotely!

*** PLEASE NOTE THAT A WRITTEN EXAM IS PART OF YOUR APPLICATION TO THIS PROCESS ***
- The exam should take approximately 30 minutes (1 essential question);
- It is your responsibility to manage your time efficiently and appropriately;
- Further instructions can be found in the section titled: OTHER INFORMATION.

 You will be required to complete screening questions as part of your online application. It is your responsibility to provide appropriate examples and sufficient information that illustrate how you meet each qualification. Failing to do so may result in your application being rejected.

 Asset criteria are not essential to your qualification in a pool; as such we do not expect you to respond to each asset criteria. However, we encourage you to respond to any and all asset criteria that you feel correspond to your experience or qualifications, as this may be a deciding factor in determining the type of opportunities you may be considered for.

 By applying to this process, you consent to all application and assessment material being shared with other government departments interested in staffing similar positions.

 Throughout the process, you will be required to provide requested information promptly and make yourself available for assessment:
• You will not be solicited for incomplete or missing information;
• You must reply to correspondence within prescribed deadlines;
• Acknowledgements of receipts will not be sent;
• As this is an external advertised process, informal discussions will not take place or be provided.

 Assessments may be conducted in any order and at any phase of the process:
• A variety of evaluation tools, methods and assessment timelines may be used throughout the process, including, but not limited to, standardized tests (ex: EPSI), exams, interviews, reviews of past performance and accomplishments, references, etc.:
• If you are successful in a pool, references may be contacted informally;
• Your first official language (English or French - the official language in which you are generally more proficient) will be assessed.

 When providing your references, please include the following:
1) Current supervisor/manager;
2) Previous supervisor/manager;
3) Previous supervisor/manager.
• You must include their full name, title, e-mail address, and phone number.
• Note that you must have directly reported to the first two references for a minimum of 6 months.

 We may also request the following information in any order, at any phase of the process:
• Security clearance Information, if applicable;
• Proof of education, including Canadian equivalency;
• Second Language Evaluation (SLE) results, if applicable.

 All of the information collected during the selection process, including behaviour and communication, from the time of application until the end of the process, may be used to evaluate candidates.

 Foreign Education Credentials: Candidates with foreign education credentials are required to provide proof of Canadian equivalency. If you have been educated outside of Canada, it is your responsibility to have your certificates and/or diplomas assessed against Canadian educational standards. Candidates must be prepared to submit electronic proof of a Canadian equivalent education at the time of application. The Canadian Information Centre for International Credentials (CICIC) contains information on how to obtain an assessment of foreign education credentials: http://www.cicic.ca/en/index.aspx.

Work environment

CHOOSE US
At Infrastructure Canada, we aim to be an employer of choice in the federal government. We work with all orders of government and key partners to invest in modern public infrastructure.
Our investments in areas like public transit, bridges and walking and cycling paths, safe and clean drinking water, and cultural and recreational centres – and our support to address the unique needs of northern and rural Canadians—are helping to build inclusive, connected and resilient communities across Canada.

HELP US
At Infrastructure Canada, we are proud to:
• Provide a healthy, respectful and supportive work environment for all employees;
• Celebrate our diversity and our commitment to values and ethics;
• Encourage our employees to innovate and strive for excellence;
• Commit to continued learning and employees’ career development;
• Embrace new technology that enables a more effective and flexible workplace.

JOIN US
You can contribute your creative ideas while working with a team of professionals who take pride in the work they are doing to improve the lives of Canadians.

We promise that it will be an unforgettable experience!

Intent of the process

- The intent of this collective selection process is to appoint candidates who are successful in the pool when vacancies arise within various work units throughout Infrastructure Canada.

- Additionally, a pool of qualified candidates may be established to staff identical or similar positions across Canada and in all federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) with various tenures (deployment, assignment, secondment, acting, specified period, indeterminate).

- Indeterminate employees at the same group and level, or equivalent, may be considered first for deployment.

- Qualified candidates who self-declare as members of Indigenous peoples, persons with disabilities, visible minorities and/or women may be selected for appointment first to fulfill organizational needs. In addition, this organizational need may be invoked at any stage of the selection process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED1: A secondary school diploma or employer-approved alternatives.

Notes:
The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.

*For more information on the qualification standards, visit this link: https://www.canada.ca/en/treasury-board-secretariat/services/staffing/qualification-standards/core.html.

Degree equivalency

EXPERIENCE
E1: Experience in providing various* administrative** support services for a cumulative period of at least 1 (one) year.

E2: Experience in planning and organizing work under tight deadlines.

*Various is defined as including at least 3 (three) distinct tasks, functions or responsibilities relating to **administrative support services.

** Administrative support services includes:
• Managing agenda;
• Scheduling and organizing meetings / teleconferences;
• Preparing and organizing meeting materials;
• Responding to and managing correspondence (for the office of a professional, manager, executive, or team);
• Providing information to the public or to clients;
• Ordering office equipment and supplies;
• Sorting and classifying documents according to existing filing systems and/or maintaining or implementing such systems;
• Coordinating travel and/or logistics;
• Assisting with administrative procedures, such as budget review or human resourcing activities;
• Conducting research and compiling data for the production of documents;
• Coordinating, producing, and presenting documents or information;
• Creating and providing recommendations on administrative procedures.

COMPETENCIES (Evaluated through the exam in your online application)
C2: Thinking things through.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
In order to help you decide if you should apply to a bilingual opportunity, optional self-assessments of your reading and writing skills in your second official language are available for you to take before completing your application. You can access both self-assessments by copying and pasting this URL into your web browser: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html

Information on language requirements

COMPETENCIES
C1: Demonstrating integrity and respect.
C3: Working effectively with others.
C4: Showing initiative and being action-oriented.
C5: Attention to detail.
C6: Oral communication.
C7: Written communication.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
AED1: Graduation with a degree, diploma, or professional certification from a recognized post-secondary institution.

Degree equivalency

ASSET EXPERIENCE
AE1: Experience providing operational support services in one or more of the following fields:
• Procurement
• Accommodations
• Human Resources
• Finance
• Information Management or Records management
• Communications
• Pay, Compensation, Benefits
• Personnel Security

AE2: Experience in researching, collecting and analyzing information from a variety of sources.

AE3: Experience in providing client service.

AE4: Experience working in a fast-paced or high-volume environment.

AE5: Experience working with sensitive or confidential information.

AE6: Experience working in the office of AND providing support to a high-level executive or senior management.

AE7: Experience in tasking, planning and ensuring follow-up of documents via tracking software systems such as WebCIMS.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

ORGANIZATIONAL NEEDS:
The Department of INFC is committed to maintaining a representative workforce reflective of Canadian society. In support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as members of Indigenous peoples, persons with disabilities, visible minorities and/or women may be selected for appointment first to fulfill organizational needs. This organizational need may be invoked at any stage of the selection process.

OPERATIONAL REQUIREMENTS
Depending on the position to be staffed, operational requirements could apply, such as:
- Ability and willingness to work overtime as required and on short notice.
- Ability and willingness to travel as required.

Conditions of employment

CONDITIONS OF EMPLOYMENT:
- Depending on the position to be staffed, the security clearance requirement will be: Secret or Reliability.

- All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

• All job applications must be submitted using the www.jobs.gc.ca website. No application will be accepted by email. Should you require accommodations, you are strongly encouraged to contact us as soon as possible and prior to submission, in order for appropriate arrangements to be made.

*If you experience any technical or system related difficulties when completing your application, please contact GC Jobs Support (http://www.cfp-psc.gc.ca/contact-jobs/index-eng.php).

*If you have any questions relating to the merit criteria or assessment process (non-technical / non-system related), please contact our team at the coordinates below. Please note that our business hours are from 7:30 a.m. to 4:30 p.m. (Eastern Time), Monday to Friday, not including statutory or government holidays recognized in the province of Ontario.

• Our intention is to communicate with you via email. You must include in your application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

• You must meet all essential qualifications in order to be appointed to a position.

• A verification of your security clearance may be done.

• A random selection, top down selection (ex: highest 5 scores), or cut-off score (ex: pass mark of 6/10 with a cut off score of 8/10) may be used in the determination of those to be given further consideration in the assessment process.

• You are entitled to participate in the appointment process in the official language of your choice.

• Please ensure that your first official language and preferred language is also indicated in your application and the information in your profile is accurate.

• We may request your letter of offer to validate your group and level (if applicable).

• Successful candidates must meet and maintain the Conditions of Employment throughout their employment.

• You must be prepared to provide the original or a certified true copy of your educational credentials, including Canadian Equivalency.

• On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

*** WRITTEN EXAM: ACKNOWLEDGEMENT & ATTESTATION ***
1. By applying to this poster and completing this exam you certify and acknowledge that the below statements are true and correct.
2. You understand that making false statements constitutes fraudulent behavior. You understand that employing fraudulent behavior will result in elimination from the selection process.

I attest, acknowledge and accept the following:
 A. I will not duplicate or redistribute any information;
 B. I will not consult with another person or seek their assistance. I will not copy from or impersonate another person, nor will I ask a person to impersonate me;
 C. I will not copy information from a website or engage in any other form of cheating or fraudulent behavior;
 D. I will safeguard all confidential information. Confidential information is defined as all information that, if released, could jeopardize the integrity of the staffing process. I hereby agree that I will not distribute, disclose, or otherwise share confidential information with anyone.

**WRITTEN EXAM: INSTRUCTIONS**
1. You are responsible for making the necessary arrangements required to have no disruptions during the assessment. You will also be responsible for the operation of the computer you will be using. We recommend that you save your work frequently. Failure to submit the written examination upon submission due to technical difficulties will result in your application being rejected from the process. Computer problems will not be accepted as a reason for not completing the exam;

2. The exam questions are confidential. As a candidate in this process, it is expected that you not divulge information with other candidates to ensure a fair and transparent process for all;

3. You must make sure to answer ALL of the essential qualification exam questions;

4. Reminder: Should you require accommodations, you are strongly encouraged to contact us as soon as possible and prior to submission, in order for appropriate arrangements to be made.

5. Reminder: The exam should take approximately 30 minutes (1 essential question );

6. It is your responsibility to manage your time efficiently and appropriately.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.