Manager, Multimedia Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions. You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

The Royal Canadian Mounted Police (RCMP) is a leading police agency—dynamic, engaged, and trusted—committed to a better Canada. The Pacific Region Training Centre (PRTC), the western training hub for the RCMP, is seeking a dynamic, enthusiastic, and innovative Multimedia Manager to build upon and evolve our multimedia strategies, training resources, content, and curriculum.

This opportunity offers you the unique opportunity to work for one of Canada’s top policing educational facilities in a diverse and inclusive organization that will significantly impact the well-being and safety of police officers and all Canadians. You will be challenged, energized, and motivated to excel in an environment where we are constantly improving police training, renewing ways of doing business, and reinforcing a culture of innovation to meet tomorrow’s policing and multimedia challenges.

You will have the opportunity to collaborate with curriculum designers, developers, researchers, and subject matter experts to tackle educational and other communication and media challenges on a central stage. This placement is perfect if you have the leadership skills, knowledge, and abilities in multimedia production. Your future responsibilities will be shooting, editing, developing, and leading a team of creative multimedia personnel to support the RCMP training, media strategies and learning and development moving forward.

The Multimedia Manager will predominantly work in an office environment. They will also spend time researching solutions and leading discussions around multimedia strategies with stakeholders, subject matter experts and management. At times, it will require some travel and work in the field.

This is a unique full-time position that will provide the opportunity to work for one of the most recognized police agencies globally at the PRTC, which offers a combination of career and lifestyle benefits. The PRTC has its campus located within the beautiful Fraser Valley in Chilliwack, British Columbia and is housed in a historic updated landmark location, rich in tradition and connections to the city with many amenities. With its enviable, picturesque geographical location and being a short road trip away from Vancouver, it maintains its small-town feel. Chilliwack has a lot to offer.

Join a team of passionate professionals who value integrity, inclusivity, and excellence. At the PRTC, you will serve a vibrant community and shape Canada’s largest police force as we move forward to face tomorrow’s challenges.

Intent of the process

The anticipated intent/result of this process is to indeterminately staff (on a full time basis) one position.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation with a post-secondary certificate, diploma or degree program in Multimedia, Video Production, or a directly related field and/or specialization.

Degree equivalency

EXPERIENCE
1. Significant experience in the operation of audio and video production equipment (camera, mics, lights, etc.).
2. Significant experience in conducting all facets of post-production.
3. Recent experience and a proven record of developing a broad range of multimedia and/or training products.
4. Recent experience using Microsoft Office Suite.
5. Recent supervisory experience.

(*Recent experience is defined as experience generally obtained within the last 3 years).
(* Significant experience is a knowledge of fuller operations gained on a regular basis, usually daily or weekly within the last 5 years)

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE
1. Knowledge of multimedia technologies, theory, and best practices, including video and multimedia products, web development concepts, video conferencing, web conferencing, webcasting, and virtual event technologies.
2. Knowledge of adult learning principles, and instructional media program design required to produce effective learning products.
3. Knowledge of trends and future developments in new media, production, equipment, systems, and operations related to learning content and delivery.
4. Knowledge of nonlinear editing, sound editing, video post-production, and motion graphic creation.

ABILITIES AND SKILLS
1. Ability to effectively communicate orally.
2. Ability to effectively communicate in writing.
3. Ability to organize and prioritize workload.
4. Ability to research and apply critical thinking to multimedia and training delivery design.
5. Ability to conduct all phases of video production (concept development, pre-production, production, post-production and distribution).
6. Ability to conduct all facets of post-production using various software tools (Articulate 360 Suite, Adobe Creative Cloud, Final Cut Pro X, Apple Motion).
7. Ability to provide technical consulting including design and technical specifications for audio-visual system installations.
8. Ability to set-up, install, test, operate, troubleshoot, maintain/repair, and instruct users on audio-visual equipment (classroom or virtual-based technology).
9. Ability to set-up and operate audio-visual systems for major events, conferences and conventions.
10. Ability to stay current, research, evaluate, recommend and implement new multimedia technologies for learning.

PERSONAL SUITABILITY
1. Creative
2. Dependable
3. Ethical
4. Team Leader
5. Self-Motivated

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
1. Experience with any additional design software (Animation, graphics, video editing, etc.)

ASSET QUALIFICATIONS
2. Knowledge of drone operation and/or possession of a drone pilot certificate.

OPERATIONAL REQUIREMENTS
1. May be required to travel from worksite to other areas of the Province and/or Nationally.
2. May be required to work offsite in unfamiliar locations to lead and/or participate in police training events or operational policing situations, which can be hazardous.
3. Requires various levels of physical effort including intermittent standing, walking or handling and lifting moderate weight objects (up to 40 Lbs.).
4. May be required to work in various different types of topography and weather conditions for extended periods and occasionally late at night.
5. May be required to work on various conveyances, including motor vehicles, boats, planes, helicopters.
6. Valid Driver's License

Conditions of employment

CONDITIONS OF EMPLOYMENT
• Enhanced Reliability status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details (https://www.canada.ca/en/treasury-board-secretariat/news/2021/10/backgrounder-covid-19-vaccine-requirement-for-the-federal-workforce.html) of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32694), federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.


To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.