Senior Program Officer, Program Delivery

Update: Conditions of Employment

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

For the purpose of staffing within the federal public service, the term Aboriginal is used, as per the Employment Equity Act, to define a North American Indigenous person as members of First Nations, Inuit or Métis. North American Indigenous people or members of First Nation include treaty, status or registered Indigenous people, as well as those non-status and non-registered. However, please note that the terms Aboriginal and Indigenous are used interchangeably within this job advertisement. Both terms include First Nations, Inuit and Métis.

¤ It is important that your education and experience are clearly outlined in your résumé.

¤ During the application process, you will be asked to provide a response to some questions in relation to your education and experience.

¤ You must meet all essential qualifications in order to be appointed to the position. Other qualifications and operational requirements may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each screening qualification.

Work environment

OUR MISSION: In the spirit of reconciliation, we are committed to creating an inclusive, diverse and representative workforce of Indigenous peoples. We aim to contribute to making Canada a better place for all peoples, particularly, First Nations, Inuit and Métis communities.

WHY CHOOSE CIRNAC and ISC? We want to be an employer of choice for First Nations, Inuit or Métis peoples. To be effective and culturally competent in delivering our mandates, CIRNAC and ISC require your unique Indigenous knowledge and experience. Providing excellent services and programs requires an understanding of the priorities and aspirations of partner Indigenous communities in areas such as education, health, economic development, housing, community infrastructure and social support. Join a workplace committed to reconciliation with First Nations, Inuit and Métis peoples.

These departments offer a rewarding, diverse and enriching work environment for First Nations, Inuit and Métis employees. There are a wide range of resources and services available to Indigenous employees including: English/French language training, social and cultural activities, access to Elders, Indigenous career counselors, etc. These resources are in place to enhance your experience as a CIRNAC or ISC employee.

About Indigenous Services Canada and the First Nations and Inuit Health Branch:

In August, 2017, the creation of a new department, Indigenous Services Canada was announced. Since that time, the First Nations and Inuit Health Branch has transitioned from Health Canada to the new department.

Indigenous Services Canada (ISC) works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis. Our vision is to support and empower Indigenous peoples to independently deliver services and address the socio-economic conditions in their communities.

The First Nations and Inuit Health Branch supports the delivery of public health and health promotion services on-reserve and in Inuit communities. It also provides drug, dental and ancillary health services to First Nations and Inuit people regardless of residence.

This is an exciting opportunity to work with an established branch in a new department and play a key role in the attainment of its priorities.

To learn more about Indigenous Services Canada, click here: https://www.canada.ca/en/indigenous-services-canada.html

NOTE: Remote work arrangements may be available and will be determined on a case-by-case basis dependent on operational feasibility at the time of hiring. This may mean working from an ISC/CIRNAC office within a regional or national headquarters building. Due to the COVID-19 pandemic, our teams are currently working remotely, though this may change in the future.

Intent of the process

This is a continuous intake to create and maintain an inventory, as well as, to establish partially assessed pools for current and future opportunities in Edmonton, Alberta at Indigenous Services Canada (ISC) and Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A response to a text question addressing the following:

• In the space below, please provide a response to the following question. Please note, your response will be used to assess Planning/Organizing/Monitoring.
  
  • Your answer must be no less than 250 words in length and no more than 1000 words in length.
  • Please use complete sentences and paragraphs, do not use point form or bullets.
  • Ensure that your work is on topic and provides appropriate information on the subject and that the information presented is relevant and clear.
  • What you submit should be your own response. Plagiarism is not acceptable.
  
  Please describe a project or activity for which you were personally responsible for the planning/organizing/monitoring of. What were your actions? Please include any issues that arose, how they were handled, and lessons learned.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Minimum successful completion of two years of a post-secondary educational program or an equivalent combination of education and experience.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Behavioural Competencies:
PM-04/PM-05:
1. Dependability
2. Communication (written)
3. Communication (oral)
4. Indigenous cultural competency
5. Analytical thinking
6. Teamwork and cooperation
7. Dealing with difficult situations
8. Planning/Organizing/Monitoring
9. Client Service Orientation
10. Judgement

PM-05 only:
11. Mobilize people

Abilities & Skills:
1. Ability to work effectively with Indigenous peoples.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Education:
1. Graduation with a degree from a recognized post-secondary institution with a specialization in a health or social sciences-related field, OR an acceptable combination of education, training and/or experience.
2. Completion of training and/or courses related to working with First Nations and/or health programs and services.

Degree equivalency

Asset Experience:
1. Experience living and/or working in a First Nations community/Metis Settlement.
2. Experience supporting delivery of social or health programs or services.
3. Experience working with Indigenous people or organizations.
4. Experience in financial management (i.e. management of program funding, expenditures, audits, program allocations or forecasting) which could include: monitoring contracts, grants, contribution agreements, or funding arrangements.
5. Experience working in a health benefits program, including adjudication, provider support and/or policy.
6. Experience using various computer applications, databases, spreadsheets, word processing, financial management systems, Etc.
7. Experience delivering front line customer service in a high volume call centre.
8. Experience in working collaboratively with and engaging Indigenous stakeholders. (*Please note that experience may be gained in a variety of settings, including but not limited to: participating in a community initiative, project team, volunteer setting, committee, school, etc.).

Asset Behavioural Competency:
PM-05 only:
1. Team Leadership

Asset Abilities & Skills:
1. Ability to speak an Indigenous language commonly spoken in Alberta.

ORGANIZATIONAL NEEDS
Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment goals for Indigenous/Aboriginal peoples, preference may be given to candidates who, at the time of application indicate that they are an Indigenous/Aboriginal person (self-declaration). Upon hiring, Indigenous/Aboriginal candidates will be required to complete the Affirmation of Aboriginal Affiliation Form (AAAF).

If applied, preference will be given to Indigenous/Aboriginal peoples only.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian Society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Indigenous/Aboriginal person, a person with a disability or a member of a visible minority group.

OPERATIONAL REQUIREMENTS
• Some positions may require frequent and lengthy travel to First Nations communities.
• Some positions may require occasional overtime and/or extended hours and/or shift work.
• Valid Class 5 driver’s licence or mobility usually associated with a valid driver’s license.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment goals for Indigenous/Aboriginal peoples, preference may be given to candidates who, at the time of application indicate that they are an Indigenous/Aboriginal person (self-declaration). Upon hiring, Indigenous/Aboriginal candidates will be required to complete the Affirmation of Aboriginal Affiliation Form (AAAF).

If applied, preference will be given to Indigenous/Aboriginal peoples only.

What to expect after you apply:
• Be willing to participate in further assessment to establish your qualifications for the position being staffed.
• We will be requesting your proof of education.
• Ensure that your online application includes current contact information that remains updated.
• Our intention is to communicate with candidates via email. Applicants should check their email account regularly as there may be new communication regarding this inventory or a timeline for responses.
• You may not be contacted immediately after submitting your application, but please be assured that your information will be retained for the duration that the inventory is open.
•A random or top down selection of candidates may be used in the determination of those to be given further consideration in the screening process.

The inventory will be updated every 120 days. You will receive a notice in your applicant account 15 days before the end of your active period to determine whether or not you wish to keep being considered for an additional 120 days.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online