Parole Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

It is the responsibility of the applicant to clearly outline how they meet each of the screening criteria (i.e. Education and Experience Qualifications) by responding to the screening questions in the online application. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities; rather, the applicant must provide concrete examples that illustrate how they meet the requirement. Of note, the minimum experience requirement is of approximately three to four months. Lack of EXAMPLES and DETAILS may result in your application being rejected.

We have hiring needs in various locations in all provinces and territories across Canada. For more information regarding the institutions, the Parole Offices and the Community Correctional Centres, please visit the following website: https://www.csc-scc.gc.ca/institutions/001002-0001-eng.shtml.

For screening and assessment purposes, all communications related to this selection process will be by email. Therefore, candidates must include a valid email address in their application. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email) and frequently check their inbox and JUNK/SPAM folders. It is also the candidate's responsibility to ensure accurate contact information is provided and updated, as required, by communicating to the email indicated below.

Candidates who have passed all stages of evaluation and who are selected must complete the in-class Parole Officer Induction Training (POIT) before performing Parole Officer duties.

PREVIOUS ASSESSMENT RESULTS

Please note that as this is a new, streamlined Parole Officer selection process, If you have previously participated in a Parole Officer selection process, your assessment results cannot be transferred.

You will not be assessed more than once in the same selection process.

Work environment

The Correctional Service of Canada is seeking interest from persons looking for an exciting and rewarding career as a Parole Officer.

Parole Officers are essential to fulfilling the Correctional Service of Canada's (CSC) mission of contributing to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure, and humane control.

The Parole Officer’s responsibilities include guiding the progress of offenders through a progression from most restrictive to least restrictive controls and from institutions to community supervision. They ensure that legal and policy requirements for reintegration are met as well as manage the reintegration of offenders throughout their sentences while trying to maintain public safety.

Furthermore, they are responsible for assessing, analyzing and recommending potential transfer and release suitability of offenders as well as observing and interpreting the behaviour of the offenders/parolees. For more information on the responsibilities of a Parole Officer, please visit the following website: https://www.csc-scc.gc.ca/careers/003001-1103-eng.shtml.

Intent of the process

A pool of qualified candidates may be established through this selection process to staff temporary and permanent Parole Officer positions across Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a degree from a recognized post-secondary institution in a field that focuses on understanding and assessing human behaviour.

OR

Graduation with a degree from a recognized post-secondary institution and acceptable correctional experience.

Note: Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult link below.

Degree equivalency

*Experience in formally assessing human behaviour.
*Experience in each of the following, with the aim of changing human behaviour:
• Interviewing;
• Motivating;
• Counselling;
• Making referrals or recommendations, and;
• Identifying needs for intervention.

NOTE: * Experience refers to a well-defined role within a social services or correctional organization.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CCC/CCC

Information on language requirements

Knowledge of the Mission of the Correctional Service of Canada.
Knowledge of the Corrections and Conditional Release Act and Regulations.
Knowledge of the case management process.

**Knowledge of needs specific to offenders in women’s institutions, including Indigenous offenders, and gender specific programming.

NOTE: ** This element applies to positions working with offenders in women’s institutions, women’s supervision units in the community and healing lodges or units for women offenders.

Thinking things through.
Rapport building.
Sensitivity to working with diverse groups, such as women, people with mental health needs, Indigenous peoples, and ethno cultural groups.
Effective communication skills.
Demonstrating integrity & respect, including the CSC Values.
Working effectively with others.
Showing initiative and being action-oriented.
Judgment.

***Demonstrate an awareness of women’s issues.

NOTE: ***This element applies to positions working with offenders in women’s institutions, women’s supervision units in the community and healing lodges or units for women offenders.

The following may be applied / assessed at a later date (may be needed for the job)

Experience in a correctional environment.
Experience in case management and risk assessment within a federal or provincial correctional facility.
Experience in case management and supervision within a federal, provincial or non-governmental community correctional setting.
Experience interviewing offenders within a federal or provincial correctional facility.
Experience interviewing offenders within a federal, provincial or non-governmental community correctional setting.
Experience working with community agencies or programs.
Experience working with young offenders.
Experience working in a cross-cultural environment.
Experience working with Indigenous populations.
Experience working with people with mental health needs.
Experience interacting with marginalized women.
Experience working in the field of substance abuse/addictions.
Experience working with individuals associated with security threat groups, such as street or prison gangs, organized crime, or other groups involved in criminal behaviour.

Ability to communicate orally and/or in writing in a language other than English/French that is reflective of the offender population diversity of the operational unit.

Member of an Employment Equity group: Aboriginal peoples, visible minorities, persons with disabilities and women.

Willingness to travel occasionally.

Some positions require willingness to work off site and travel throughout the community, on a regular basis.

Conditions of employment

Reliability and Security: Enhanced Reliability status.

DRIVER’S LICENSE: Some of these positions require possession of a valid driver’s license or mobility usually associated with having a valid driver’s license.

Tests

PSEE - Test of Judgement UIT

Applicants must complete the Public Service Entrance Exam: Test of Judgement Unsupervised Internet Test as part of the screening for this selection process. This test assesses the judgement required for solving problems in work-related situations. You will have 75 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Public Service Entrance Exam - Test of Judgement Unsupervised Internet Test

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We also promote the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/canadian-armed-forces-members-veterans.html.

Candidates will be required to provide proof of education and driver's license upon request.

Candidates who are permanent residents will also be required to provide proof of permanent residency upon request.

Applicants are entitled to participate in the selection process in the official languages of their choice.

Should in-person assessments be required, candidates will be responsible for their travel expenses.

A top down selection and/or random selection may be applied at any stage of the selection process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.