Team Lead, Technical Lead, 2 Streams

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Tips for applicants who wish to apply;

•You may need to first create an account, if you don’t already have one; https://emploisfp-psjobs.cfp-psc.gc.ca/psrssrfp/applicant/page1710? createNewAccntAftPNS=createNewAccntAftPNS&toggleLanguage=en
•Once your account is created, applicants can create a profile and upload their résumés.
•When it comes time to apply, please provide complete and thorough details of your education and experience. The system will prompt you with specific questions, please ensure to answer the questions, if applicable.
•When answering the questionnaire, do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.

You must submit a complete application, consisting of screening questions which clearly demonstrate how you meet the screening criteria (education and experience) and a résumé followed by the text questions. The screening questions will be used as the primary tool in the screening process and the résumé will only be used to substantiate the information provided. A response such as "SEE MY CV /RÉSUMÉ" will not be accepted.

In your response to the screening questions, please provide concrete examples and the following information:
1. Name of the department or organization where the experience was acquired;
2. Title of the position occupied and duration for which you exercised the functions;
3. Specific details of tasks, projects, or accomplishments demonstrating how the experience was acquired.

IMPORTANT NOTICE: Receipt of applications will not be sent; only candidates successful in the screening process will be contacted.

Work environment

Why work with Immigration, Refugees and Citizenship Canada (IRCC)?

We're a department focused on people. Every day our work affects lives across the world. We collaborate with Canadian citizens, sponsors, employers, and educators. We protect refugees, promote citizenship, facilitate the arrival of immigrants and pursue passport innovation.

Our individual efforts have a global impact when, together, we:
• Welcome hundreds of thousands of newcomers each year;
• Help people settle into Canada;
• Reunite families;
• Attract top talent and;
• Find new ways to decide who comes to visit, work or stay.

Our programs and services help meet our country’s needs. Our work helps Canada become more economically, socially, and culturally prosperous.

We’re people helping people in Canada and abroad. We bring people together.

If you are an innovator, motivator, and a strategic thinker who wants to work for one of Canada’s Top Employers, consider joining the Digital Platform Modernization (DPM) team.

Intent of the process

Stream 1: Team Lead
Stream 2: Technical Lead

This process may be used to establish a pool of candidates that may be used to staff similar positions at an identical or equivalent group and level with various official language proficiencies, various security profiles, various tenures (Indeterminate, Temporary) using various staffing mechanisms at Immigration, Refugees and Citizenship Canada.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

STEP 1 of the assessment process - INTRODUCE YOURSELF!

Essential Qualifications and assets (When you submit your application, the system will prompt you with a specific question to evaluate how you meet each qualification; please ensure to answer and provide examples on how you gained these qualifications.)

EDUCATION
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

**An acceptable combination of education, training and/or experience is defined as a minimum of a High School diploma (Grade 12) plus a minimum of 5 years of IM/IT experience.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Team Lead: Bilingual CBC/CCC
Technical Lead: Various Language Profiles

Information on language requirements

EXPERIENCE

All Streams:
EX1. Recent* experience in troubleshooting and resolving IM/IT issues in one of the following environments: IT Infrastructure, Operations, Networks, Data Centre or Telecommunications.

Stream 1: (Team Lead)
EX2. Significant** experience leading multi-disciplinary teams responsible for delivery of IM/IT solutions.
EX3. Experience providing advice and recommendations to management on Information Management / Information Technology issues

Stream 2: (Technical Lead)
EX4. Recent* and Significant** experience in the programming and testing of new applications, enhancements or maintenance of new or existing applications or COTS products.
EX5. Recent* and Significant** experience in providing application development services in the delivery of IM/IT applications for a minimum of three (3) of the following services for applications:
• Analysis,
• Design,
• Programming,
• Integration,
• Deployment,
• Maintenance, or
• Quality assurance.

*Recent is defined as experience acquired within the last five (5) years.
**Significant experience is defined as the depth and breadth of experience normally associated with having performed a broad range of complex activities which would have been acquired over three (3) years.

STEP 2 of the assessment process – SHOW US & MEET US!

If your application is screened in, you will be invited to demonstrate the following competencies via an evaluation process (exam, interview, or reference check):

COMPETENCIES
C1. Ability to manage multiple priorities under strict deadlines
C2. Ability to communicate effectively in writing
C3. Ability to communicate effectively orally
C4. Dependability
C5. Client Focus
C6. Initiative
C7. Leadership
C8. Judgement

STEP 3 of the assessment process – LANGUAGE ASSESSMENT

Depending on the position being staff, we might have positions with various language requirements, such as: English OR French Essential, English Essential, French Essential, or Bilingual Imperative BBB/BBB or CBC/CBC)

If you are interested in being considered for a bilingual position, Second Language Evaluation (SLE) testing will be administered, as required, using the Public Service Commission’s (PSC) SLE tests. If you would like to prepare yourself for the SLE tests, please visit the Second Language Evaluation information for candidates page: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/oral-language-assessment-sle.html

If you have previously been assessed for SLE but do not have a copy of your results, please visit the PSC’s Confirmation of Previous Test Result web page:
http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/result-eng.htm

The following may be applied / assessed at a later date (may be needed for the job)

STEP 4 TELL US MORE - Assets:

We also want to learn more about other experiences you might have gained during your career. Please ensure to answer the questions and provide examples on how you gained these qualifications if the following apply to you:

ASSET EDUCATION
AEDU1. Graduation with a degree from a recognized post-secondary institution in one of the following programs: computer engineering, computer science, information technology, information management, business technology management

Degree equivalency

ASSETS EXPERIENCES
AEX1. Experience in planning and directing the development and implementation of an IT application development environment (e.g., standards, methodologies, processes, etc.)
AEX2. Experience in managing virtual teams
AEX3. Experience leading application development projects.
AEX4. Experience applying Agile Frameworks in the delivery of IM/IT solutions.
AEX5. Experience defining costs, timelines, and business value for an IM/IT service proposal or business case to address a business requirement.
AEX6. Experience working in a leadership role with multi-disciplinary IM/IT teams.
AEX7. Experience providing IT services related to virtualization and cloud.
AEX8. Experience with cloud infrastructure (Azure, AWS, etc.)
AEX9. Experience developing enterprise architecture standards and roadmaps.
AEX10. Experience implementing solutions using strong programming fundamentals (JavaScript, C++, python, etc.)
AEX11. Experience with operations and support of a Business Intelligence and Analytics related infrastructure

OPERATIONAL REQUIREMENTS
• Able and willing to work overtime on short notice.
• Able and willing to travel on occasion.

Conditions of employment

Reliability Status security clearance - STEP 5 of the assessment process - SECURITY CLEARANCE

The hiring department is responsible for the Personnel Security Clearance process.

Typically to be eligible for a "Reliability" clearance, you must provide residence information for the last five (5) years and to be eligible for a "Secret" clearance, you
must provide residence information for the last ten (10) years.

The process may involves reference inquiries, verification of qualifications, criminal records checks, credit checks (if required), and fingerprints.

CONDITION OF EMPLOYMENT
Various requirements according to the position : Security: Secret or Reliability

Other information

At IRCC we believe that our diversity is our strength!

Through our staffing processes we are taking clear action to build a skilled and diverse workforce that reflects the diverse perspectives of Canada’s population that we serve.

If you identify as Indigenous*, Racialized**, Person with a Disability or a Woman please let us know by filling out the self-declaration section in your application.

*referred as Aboriginal peoples in Employment Equity Act
** referred as Members of Visible minorities in Employment Equity Act

Link: https://www.laws-lois.justice.gc.ca/eng/acts/e-5.401/page-1.html

More information on employment equity can be found here: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/employment-equity.html

IMPORTANT: communication of results in the various staffing stages could be done uniquely through your account in the Public Service Resourcing System (PSRS); therefore, you have the responsibility to regularly verify your account in order to be aware of the status of your application.

A valid e-mail address must be provided. The Selection Board will communicate with candidates by e-mail to provide/request information and to invite candidates to attend any portion of the assessment. Please include a valid e-mail address that you check frequently. Please ensure that your email settings are set appropriately. If your email settings are too restrictive, emails from the hiring department may be detected as spam and automatically deleted.

Candidates will need to provide proof of their education credentials at a later time in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/indexe.stm

To avoid situations of conflict of interest and conflict of duties with the goal of upholding the values and ethics of the public sector and the public interest, applicants providing immigration consulting services (both registered and unregistered, paid and/or unpaid), would be required to recuse themselves from these duties for the duration of their employment, should they be appointed to a position within Immigration, Refugees and Citizenship Canada (IRCC). Moreover, prospective appointees who are Regulated Canadian Immigration Consultants (RCICs) would be required to resign from Immigration Consultants of Canada Regulatory Council (ICCRC). Of note, a “leave of absence” from the Regulatory Council does not meet IRCC’s requirement in the matter.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.