Employee and Organizational Assistance Program (EOAP) Counsellor

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

The intent of this process is to establish a fully qualified pool of candidates that will be used to staff one position on a permanent (indeterminate) basis. The results of this process may also be used to staff identical or similar positions of various tenues and various locations in Public Services and Procurement Canada (PSPC).

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a Master’s degree in Counselling, Social Work, or Psychology (or equivalent) from a recognized university.

Degree equivalency

A member in good standing (or eligible to be a member) with a professional association order or college such as the College of Psychologists of Ontario, College of Registered Psychotherapists of Ontario, the Ontario College of Social Workers and Social Service Workers or equivalent.

You will be asked to bring with you a proof of current membership to a professional designation and/or association. If you are not a current member, you will be asked to bring documentation demonstrating that you meet the criteria to become a member of a specific professional designation and/or association. Therefore, please ensure that you possess the required documentation.

Recent* and significant** experience in providing Employee Assistance Services to clients (examples can include: crisis intervention, assessment, short-term counselling, referral and follow-up with individuals with a mental health problem, personal or work-related issues).

Experience in providing mental health, advice and guidance to key stakeholders (such as to Human Resources, Union Reps, Occupational Health & Safety and Disability Management Program (or Accessibility Program), etc.)

Experience in liaising with community based health care professionals on well-being issues.

Experience coordinating and facilitating well-being learning activities (examples can include: workshops, mental health promotion events, town halls, information sessions, team building).

*Recent is defined as experience acquired within the past five years.
**Significant is defined as the depth and breadth of five years’ experience associated with the performance of a broad range of complex duties.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience providing Employee Assistance Services to the Public Service or a Separate Agency as defined in the Public Service Employment Act.

Willingness and ability to travel
Willingness and ability to work overtime

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of trends in Employee Assistance Program Services

Thinking Things Through
Showing Initiative and Being Action-Oriented
Working Effectively with Others
Demonstrating Integrity and Respect
Client Service Orientation Level 1: Delivers high-quality client service
Oral Communication
Written Communication

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid e-mail address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate’s responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.