Associate Visits Officer (AS-04) / Visits Officer (AS-05)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***AMENDMENT: Tenures have been added – Please see Intent of the Process***

This process will be used to staff positions in the following two (2) streams:

Associate Visits Officer (AS-04)

Visits Officer (AS-05)

NO APPLICATION VIA E-MAIL WILL BE ACCEPTED. YOU MUST APPLY VIA WWW.JOBS-EMPLOIS.GC.CA

VERY IMPORTANT NOTE:

Candidates must answer the screening questions and the screening questions will be the only tool used for screening in this process. Please note that a cover letter is not required.

Candidates must also submit a resume with their application, which will only be used to validate the information provided in their answers to the screening questions.

The answers to the screening questions must clearly demonstrate with concrete examples (what, why, how, for who, where, when and length of time) the candidates meet ALL of the essential experience and education qualifications for the position(s) that they are applying. Failure to do this will result in the rejection of the candidate's application.

Please note that having the asset qualifications are not mandatory in order to apply to this process. However, asset qualifications may be invoked at any time of the selection process including the screening stage. Therefore, if candidates have one (or all) of the asset experience qualifications, candidates should also describe in their answers to the screening questions how they meet this (these) qualification(s) using detailed, concrete example(s).

Duties

The Official Visits Division (XDV) coordinates visits to Canada by foreign Heads of State, Heads of Government, Ministers of Foreign Affairs, Trade, Development and Heads of International Organizations. These visitors are guests of the Governor General, the Prime Minister or the Global Affairs Canada (GAC) portfolio ministers. The Division coordinates official travel abroad by the Governor General, Prime Minister and GAC portfolio ministers and parliamentary secretaries.

The Associate Visits Officer (AS-04) is responsible for planning official visits abroad of the parliamentary secretaries, Canadian representation at inaugurations and funeral and some official visits in Canada. The Visits Officer (AS-05) is responsible for planning, implementing and delivering the above-noted visits as assigned.

We are looking for a results-oriented individual who thrives in a fast-paced, operational environment with a proven capacity to deliver complex logistics.

Work environment

Embedded within Office of Protocol at Global Affairs Canada, the Official Visits Division (XDV) is a dynamic results-driven team of professionals. Successful candidates will have a talent for client service, teamwork, and relationship management. The work environment is often fast-paced and the focus is service excellence for the Governor General, Prime Minister, our ministers and parliamentary secretaries.

The Office of Protocol recognizes that the services it provides are positively impacted by having diverse and inclusive teams. Our teams are committed to fostering and encouraging a culture of acceptance, diversity, inclusion and accessibility, and we are continually striving to build a workplace representative of our country's diverse talents, backgrounds and perspectives. Through this staffing process, we encourage all members of Employment Equity groups to self-identify on their application.

In support of our commitment to achieve employment equity goals, candidates self-identifying as belonging to one of the Employment Equity groups may be considered before other candidates.

Global Affairs Canada is committed to promoting and supporting values such as equitable treatment, accommodation and an environment free from harassment and discrimination as well as encouraging and supporting employees to work at their full potential.

Intent of the process

The current intention of this selection process is to staff 1 Associate Visits Officer (AS-04) position with the language requirement bilingual imperative CCC/CCC on an indeterminate basis. In addition, there are anticipatory needs for the Visits Officer positions (at the AS-05 level) with various language profiles (Bilingual Imperative CCC/CCC, Bilingual Imperative BBB/BBB, English Essential) to be staffed on an indeterminate basis. A pool of partially qualified and/or fully qualified candidates resulting from this process may be established to staff similar positions within Global Affairs Canada with various language requirements and/or various tenures, according to the positions being staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL QUALIFICATIONS:

EDUCATION FOR AS-04 AND AS-05 POSITIONS:

Graduation with a degree from a recognized post-secondary institution or an acceptable combination of education, training and/or experience.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
LANGUAGE PROFILE FOR THE AS-04 POSITION:
Bilingual Imperative CCC/CCC

LANGUAGE PROFILES FOR THE AS-05 POSITIONS:
Bilingual Imperative CCC/CCC, Bilingual Imperative BBB/BBB and English Essential

Information on language requirements

EXPERIENCE FOR THE AS-04 POSITION:

Experience managing (planning, organizing, and implementing) international conferences, events or visits to Canada or abroad for high level dignitaries (level of Deputy Minister or senior executive or private sector equivalent).

Experience working with senior officials from the public or private sectors, or the international community.

EXPERIENCE FOR THE AS-05 POSITION:

Significant experience* managing (planning, organizing, and implementing) international conferences, events or visits to Canada or abroad for high level dignitaries (level of Deputy Minister or senior executive or private sector equivalent).

Experience working with senior officials from the public or private sectors, or the international community.

Significant experience* managing project budgets including preparation, monitoring and reporting.

* Significant refers to the depth and breadth of experience associated with having performed a broad range of activities over approximately three (3) years.

ABILITIES FOR THE AS-04 AND AS-05 POSITIONS:

Ability to analyse problems, provide advice and make recommendations to senior management (Director level or above or private sector equivalent).

Ability to communicate effectively in writing.

Ability to communicate effectively orally.

ABILITY FOR THE AS-05 POSITION:

Ability to manage project budgets including preparation, monitoring and reporting.

PERSONAL SUITABILITIES FOR THE AS-04 AND AS-05 POSITIONS:

Judgement
Teamwork
Adaptability
Interpersonal relations and respect

PERSONAL SUITABILITY THE AS-05 POSITION:

Leadership

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE QUALIFICATIONS FOR AS-04 AND AS-05 POSITIONS:

Experience managing (planning, organizing, and implementing) visits to Canada of one or more of the following parties :
• Foreign Heads of State
• Foreign Heads of Government
• Federal ministers
• Heads of international organizations

Experience managing (planning, organizing, and implementing) outgoing visits of the Governor General or Prime Minister or federal ministers.

Experience communicating with clients or stakeholders in language(s) other than English or French.

ASSET KNOWLEDGE QUALIFICATION FOR AS-04 AND AS-05 POSITIONS:

Knowledge of the requirements pertaining to project management and the planning of major international events and conferences in Canada.

ASSET KNOWLEDGE CRITERIA FOR THE AS-05 POSITION:

Knowledge of contracting and procurement processes as well as financial and hospitality policies in the federal public service.

ORGANIZATIONAL NEEDS:

In support of our commitment to achieve employment equity goals, candidates self-identifying as belonging to one of the Employment Equity groups may be considered before other candidates.

OPERATIONAL REQUIREMENTS FOR AS-04 AND AS-05 POSITIONS:

Willingness, ability and availability to work extensive overtime.

Willingness, ability and availability to work at the office as needed (Global Affairs Canada Headquarters).

OPERATIONAL REQUIREMENTS FOR THE AS-05 POSITION:

Willingness, ability and availability to travel in Canada and internationally often for extended periods of time and/or on short notice.

Willingness, ability and availability to lift heavy objects (suitcases, boxes) and stand for long periods of time.

Conditions of employment

CONDITIONS OF EMPLOYMENT FOR AS-04 AND AS-05 POSITIONS:

Secret security clearance

Willingness, ability and availability to work extensive overtime

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

CONDITIONS OF EMPLOYMENT FOR THE AS-05 POSITION:

Willingness, ability and availability to travel in Canada and internationally often for extended periods of time and/or on short notice.

Willingness, ability and availability to lift heavy objects (suitcases, boxes) and stand for long periods of time.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

- A written exam may be administered.
- An interview may be administered.
- Reference checks may be sought.

- Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

- Please note that the asset qualifications and/or operational requirements may be invoked at any time of the selection process including the screening stage.

- Random selection and/or top-down selection may also be used at any time during the process to identify which applicants will be further assessed.

- Candidates will need to undergo second language testing for bilingual positions if they do not have valid second language results. If candidates do not have valid results, candidates' linguistic levels will be validated through the PSC's unsupervised reading and writing test(s) for this process. Candidates in the area of selection may be tested prior to screening.

PSC Unsupervised Test of Reading Comprehension: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/second-language-evaluation-reading/the-test.html

PSC Unsupervised Test of Written Expression: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/second-language-evaluation-writing/the-test.html

- On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

- As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

-If applicable, please identify clearly your substantive group and level and your employment status on your resume and/or application form.

- If applicable, please ensure that your Personal Record Identifier (PRI) or your service number is included in your application.

- You must provide proof of your education credentials at a later date.
- Foreign educational credentials must be assessed by a recognized credential assessment service. If you have been educated outside of Canada, it is your
responsibility to have your certificates and/or diplomas assessed against Canadian educational standards. For more information, please see the Canadian Information Centre for International Credentials (CICIC) at http://www.cicic.ca/927/identifytheorganization-responsible-forrecognition.canada.

- Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
- Candidates who apply to this selection process are responsible for providing a valid and reliable email address that accepts email from unknown users (some email systems block these types of emails). It is the candidates’ responsibility to monitor their email Inbox and Junk Mail folders. Please note that we will have to consider that you are no longer interested in participating in the selection process and/or that you have withdrawn your candidacy should you not provide us with an up-to-date email address and/or should you not have responded to an email sent to your attention for action.

- Accommodations: In order to ensure that you are assessed in a fair and equitable manner in the next stages, please advise us if you require accommodation measures.

- Candidates are advised that an exam and interview will only be rescheduled under these exceptional circumstances:
• Medical reason with certificate;
• Pre-arranged travel with proof;
• Pre-scheduled training with proof;
• Pre-arranged exam or interview for another Government of Canada staffing process with proof;
• Death in the family;
• Other exceptional reason deemed acceptable by the Selection Board (e.g. Jury Duty, etc.).

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.