ANTICIPATORY - Community Onboarding Coordinator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Only applications received directly via the System (https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page1710?toggleLanguage=en) will be accepted.

If you do not clearly demonstrate how you meet all screening criteria, your application will be rejected. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application

Duties

Support the Government of Canada in becoming more digital and work on a highly visible initiative!

Actively communicating and openly collaborating across various digital government platforms sounds easy enough. But in practice, it can sometimes be more complicated than it needs to be. We’re aiming to tackle this challenge with gcxchange, a government-wide platform that makes it possible for departments and public servants to share news, information, announcements, and to collaborate in one place across agencies and departments.

In this role, you’ll be the face of the platform for many of our users. You’ll reach out to contacts from various communities across the Government of Canada, promoting the site and building the platform’s user base. You’ll design and run workshops with teams to help attendees learn how to use the platform, demonstrating its value and building excitement to use it. You’ll manage incoming communication, answering questions by email, phone, or online platforms, or forwarding them to appropriate team members. You’ll do all of this in a respectful, inclusive way and will conduct all your tasks in both official languages, ensuring all public servants are able to take advantage of the resources available to them through gcxchange.

Intent of the process

This is an anticipatory process for a one-year position (term / assignment / secondment / acting), with a target start date of November 1st, 2021.

A pool of qualified persons resulting from this process may be created and may be used to fill similar positions in the Treasury Board Secretariat and in other organizations within the core public administration (http://www.psc-cfp.gc.ca/plcy-pltq/rfli-lirf/index-eng.htm).

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
- A secondary school diploma or acceptable combination of education, training and/or experience.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Experience:
Experience* in designing and/or facilitating engaging workshops or similar types of gatherings (such as, but not limited to, training sessions or focus groups).

*Experience can be obtained from work, volunteer activities, community involvement, or academic settings.

Abilities:
- Community Engagement :
Ability to maintain effective communication with and involvement from a community of interested parties or stakeholders;
- Workshop Facilitation:
Ability to plan and run workshops in an inclusive manner that encourages full participation and promotes mutual understanding;
Analytical Thinking:
Ability to break down complex issues into smaller parts to gain understanding and insight about a topic;
- Digital Literacy:
Ability to navigate various digital platforms and understand how and when to use them;
- Client Services:
Ability to engage respectfully with service or product users, prioritizing their needs, promoting satisfaction, and resolving issues;
- Communication - Verbal and Written:
Ability to present information in a clear, logical manner so audiences may understand and use the concepts shared.

Personal Suitability:
- Attention to Detail:
Pay close attention to all elements of an activity or product, and find inaccuracies and inconsistencies.
- Result Oriented:
Focus efforts on achieving quality results consistent with the overall vision.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:
Knowledge:
Knowledge of SharePoint Online and MS Teams: Ability to navigate the digital platforms and leverage available features to complete tasks as needed.

Abilities:
Digital Communications: Ability to communicate with clarity and professionalism across a wide range of online channels such as, but not limited to, websites, blogs, and social media channels.

-Treasury Board Secretariat employees affected by workforce adjustment may be appointed before persons employed by other government organizations;
-In support of achieving a diverse workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal peoples, persons with disabilities, members of visible minorities, and women.

Willingness to work overtime on short notice

Conditions of employment

Secret security clearance - valid secret security clearance is a condition of employment required for an appointment at the Treasury Board Secretariat (TBS). Failure to obtain this security clearance means either the candidate will not receive a job offer or the conditional offer will be rendered null and void. A thorough security clearance process will be applied to all candidates considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

• criminal record checks
• length of time living in Canada
• reference checks
• previous employment
• open source checks
• credit/financial status

For a secret security clearance, the verification of background information over a period of 10 years is typically required. Many of the verifications require support from third parties whose timelines are outside of TBS’s control. Overall, the process may take several weeks or months to complete. For further information, you may wish to review the TB Standard on Security Screening and the Policy on Government Security.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

-Reference checks may be sought.
-An interview may be administered.
-A test may be administered.
-A situational exercise may be administered.
-Indeterminate employees at the same group and level or equivalent will be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.
-You must provide proof of your education credentials.
-Persons are entitled to participate in the appointment process in the official language of their choice.
-You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.