Operations Officer

Important messages

***AMENDMENT***

Please note that this process will be cancelled as an administrative error occurred in the screening questions which resulted in automatic elimination of multiple candidates. However, a new EC-01, Operations Officer, advertisement has opened on jobs.gc.ca, under the following process number: 21-STC-EA-NCR-761-111A. Please only apply to the new process.

Applicants who have submitted their application to this process will need to reapply in the new process.

Please take the time to read the following information carefully as it may have an impact on the outcome of your application.

Be part of a statistical revolution. Join a world of opportunities. Build your future with us. The future of our organization lies in the hands of bright, driven people. People like you! Become a part of Statistics Canada's core mission: To serve Canada with data that matters - data that can make a difference. As part of our team, you can make a difference.

Statistics Canada is committed to hiring and promoting a skilled and diversified workforce representative of the population it serves. In order to achieve this representative workforce, preference may be given to candidates who, in their application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, women, Visible Minorities and Persons with Disabilities.

At Statistics Canada we recognize that a diverse and inclusive workplace that can harness the diverse backgrounds, talents and perspectives of its employees is essential to building a better, more productive and more innovative Canada. Statistics Canada promotes the advantages of diversity and inclusion in the federal government and offers interesting career opportunities and rewarding challenges for everyone.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

All job applications must be submitted through the Public Service Resourcing System (GC Jobs). No other form of submission will be accepted.

Duties

Our work supports Canada's economy, environment, and social programs, and assists decision makers in formulating needed policies for our society and our economy.

WHO ARE WE LOOKING FOR ?
We are seeking innovative and adaptable individuals who enjoy and embrace challenges and who are passionate about continuous improvement.

Are you collaborative and curious? Are you flexible and ready to change course when necessary? Do you like to explore and investigate options to discover the path forward? Are you ready to put your ideas into action? If yes, expand your knowledge, and help us grow our organization.

DESIRED SKILLS :
• Problem solver with the ability to prioritize
• Able to collaborate with multiple stakeholders
• Understanding of technologies and trends
• Innovative with a focus on process improvement

Work environment

Are you passionate about process improvement, automation and data operations? Are you seeking a rewarding opportunity in a rapidly changing environment? At Statistics Canada, we believe in creating an environment that lets you be part of a dynamic team while continuing with your professional development. We are also committed to work/life balance. We offer you an opportunity to make a difference to Canadians and gain invaluable experience!

During the pandemic, depending on the position to be staffed, employees may be required to work exclusively from home or employees may be required to work from an assigned workplace. However, telework will continue to be part of a flexible work arrangement that may be available to you.

It is important that candidates have a secure office space and a private area at their place of residence with reliable internet access.

Intent of the process

The intent is to staff various bilingual imperative positions at the EC-01 level within the Census, Regional Services and Operations Field of Statistics Canada. However, a pool of qualified candidates may be established and used to staff similar positions across Statistics Canada with various tenures, various security requirements and various linguistic requirements upon approval from the Census, regional Services and Operations Field.

Bilingual applicants who self-identify as a member of an EE group will be considered ahead of the others.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

How to apply via the Public Service Resourcing System (GC Jobs):
• You must answer the screening questions portion of your application provided in this appointment process.
• You must clearly demonstrate in these screening questions how you meet the education and experiences listed in the essential qualifications. Failure to do so will result in your application no longer being considered.
• Write one or more paragraphs that clearly demonstrate how you meet each of these qualifications.

Please be sure to provide detailed and concrete examples.

Your answers must clearly identify your role and explain the relevant responsibilities and/or actions you have taken. A job title is not sufficient to demonstrate that you have the required level of experience.

In addition, please provide sufficient information regarding the dates and duration, scope of work, complexity of the project or position (as applicable). Resumes will not be used as a secondary source to validate the education and experience described in the questionnaire. See the link to the video “Cracking the Code” at the top of the page before submitting your application.

If applicable, please demonstrate in your application, with examples, how you meet the asset qualifications. Asset qualifications are desirable and may be a deciding factor in the selection of a candidate.

EDUCATION:

Successful completion of two years of a post-secondary program with acceptable specialization in social sciences, statistics, library/archival work or a law-related field.

OR

An acceptable combination ** of education, training and/or experience.
**Acceptable combination: Successful completion of 1-year post-secondary education and statistical or operational related work experience normally acquired over 1 year (full-time);

OR

Successful completion of high school (or PSC General Intelligence Test-320) and statistical related work experience normally acquired over 2 years (full-time).

Candidates with foreign educational credentials are required to provide proof of Canadian equivalency.

Degree equivalency

ESSENTIAL EXPERIENCE :

Experience in at least two (2) of the following nine (9).
If you have more than the minimum two (2) experiences, your additional responses may be considered as assets.

Please provide concrete examples for all experiences that apply.

1. Experience developing, using or maintaining data manipulation software such as, but not limited to, R, Python, SAS, SPSS, STATA, SQL.
2. Recent* and significant** experience in collection, data processing or data integration.
3. Experience in client interaction to identify needs, discuss requirements and propose solutions.
4. Experience in the application of accounting principles, concepts or in financial statement preparation or analysis.
5. Experience in documenting work flows or the development of specifications.
6. Experience developing application/system specifications or creating or executing test cases.
7. Experience working with or analyzing administrative data (e.g., data that was not primarily collected for statistical purposes).
8. Experience in the design, specification or development of data collection tools (electronic questionnaires or paper-based questionnaires).
9. Experience working with or analyzing unstructured information (e.g., systematically extracting information from text or graphics to create a dataset).

*Recent experience is defined as duties performed within the last four (4) years in a work or academic
environment.
**Significant experience is defined as the breadth and depth of experience normally acquired in the
performance of full-time work duties or in a post-secondary program, for a minimum period of eight (8) months.
*** Experiences can be demonstrated through employment (student or otherwise) or academic activity.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCES :
• Experience working with Microsoft Power BI Suite (Power Pivot & Power Query).
• Experience working in or supporting a collection or operational processing environment.
• Experience with the Census or another Statistics Canada survey.
• Experience with project management or portfolio management applications such as Big Picture for JIRA or Confluence.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual non-imperative (BBB/BBB)
Bilingual imperative (BBB/BBB)

Information on language requirements

CORE COMPETENCIES :
• Demonstrating integrity and respect
• Thinking things through
• Working effectively with others
• Showing initiative and being action-oriented

ABILITIES :
• Ability to communicate effectively in writing
• Ability to communicate effectively orally

Your ability in writing will be evaluated through your application and screening questions.

PERSONAL SUITABILITY :
• Judgment
• Reliability

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet the essential qualifications to be appointed to a position.

A variety of tools and methods may be used to assess candidates, including, but not limited to, written tests, interviews or reference checks.

All information obtained throughout the appointment process, from the time of application to the close of the process, will be used to evaluate the candidates.

You must present your proof of education and proof of Canadian citizenship or Permanent Resident status during the process.

Please note that only Public Service Commission second language evaluations results are transferable to this process. Any previous unsupervised internet tests results you've completed within other processes are not transferable to this appointment process. You will therefore be required to complete the unsupervised internet tests for reading comprehension and written expression for this process in order for your candidacy to be considered for bilingual positions.

If you are currently a government employee, please clearly identify your substantive group and level/employment status/Personal Record Identifier (PRI) on your application.

Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

Candidates may be expected to meet, in whole or in part, the criteria related to the assets, operational requirements and organizational needs, depending on the position being staffed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.