Chief Executive Officer, Canadian Forces Housing Agency

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Diverse perspectives and approaches contribute to better programs and stronger policies for the benefit of all Canadians. Given Canada’s demographics, National Defence (DND), as an employer of choice, cannot afford to overlook the strategic opportunity provided by a diverse workforce. As such, DND is committed to achieving representation, while championing diversity and inclusion in all areas of the organization, including the executive cadre. Therefore, consideration will first be given to candidates who self-identify as belonging to one of the following employment equity groups: Indigenous Peoples, People with Disabilities, Visible Minorities and Women.

Duties

The Canadian Forces Housing Agency (CFHA) provides trusted and valued housing services to Defence Team members through the delivery of oversight and maintenance services which include allocating housing to team members and their families, administering the rent system as well as the repair, replacement and construction of new housing. These residential housing units (RHUs) are located across Canada in various Defence locations. Each year, there are thousands of Defence Team members relocated throughout the country moving in and out of our houses. We ensure that the housing is move-in ready, well maintained and kept in good repair. Peace of mind at home contributes to the families’ resiliency. CFHA is a recognized leader in federal housing, effectively managing 83% of the total Government of Canada’s housing floor area.

The Chief Executive Officer (CEO) of the CFHA is responsible for directing and leading CFHA in its mandate to meet the residential accommodation needs of the Canadian Armed Forces (CAF) and the Department of National Defence (DND). The CEO needs to be a caring and inclusive leader who is adept at establishing, fostering and rewarding excellence in relationship and team building. The CEO is also responsible for the implementation of major housing projects and oversight, in order to meet investment and Departmental business plans. As CEO of a Special Operating Agency, they are accountable for and have a high degree of oversight in the areas of financial stewardship, information management, information technology and human resources, in order to facilitate and execute present and future housing requirements. The CEO reports directly to the Assistant Deputy Minister – Infrastructure and Environment and is supported by a team of General Managers that lead corporate services, policy, infrastructure and operations.

The CEO provides leadership in the following areas:

Provides innovative corporate leadership and fosters a client-centric approach in the conceptualization and development of long-term strategic plans and operational objectives and goals, to ensure access to suitable and affordable housing for military families

Acts as a catalyst in proactively identifying and resolving operational/implementation conflicts, facilitating consensus, consultation and collaboration among competing interests, resource priorities, systems, approaches, methodologies and practices

Ensures effective performance management and mitigates risk areas for the Agency through comprehensive planning, policy, rigorous evaluation and assessment, and close monitoring of program framework reviews, major documents and communications strategies

Directs the development and delivery of timely and accurate communications documents, as well as major reporting documents and financial submissions

Work environment

As Canada’s largest and most complex organization, DND and the Canadian Armed
Forces (CAF) work side-by-side to fulfill the Government of Canada’s mission to defend
Canada and Canadian values at home and abroad, while contributing to international
peace, security and stability effort. In order to deliver on this mission, the organization
strives for excellence by serving the public with integrity and upholding Canada’s
diversity. DND endeavors to be a more AGILE, INCLUSIVE and EQUIPPED workforce to
meet our current and future challenges and realize our full potential.

Intent of the process

The immediate intent of this process is to staff the position of Chief Executive Officer, Canadian Forces Housing Agency, on an indeterminate basis. A pool of qualified or partially qualified candidates may be formed to staff future vacancies at the EX-03 level.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED1. Graduation with a degree from a recognized post-secondary institution

Degree equivalency

EXPERIENCE

EXP1. Significant* experience in providing strategic advice and recommendations to senior executives and key stakeholders* on complex* issues related to the organization’s strategic and operational goals
EXP2. Significant* experience in leading and managing large and complex programs, projects or services
EXP3. Significant* experience building and maintaining strategic partnerships with stakeholders within complex governance structures
EXP4. Significant* experience in managing human* and financial* resources

DEFINITIONS

* Significant experience is defined in terms of the depth and breadth of experience normally acquired by performing a broad range of various, complex activities in an Executive or equivalent position for a period of at least three (3) years within the last five (5) years.
*Senior executives and key stakeholders include roles such as the Senior Vice President, Chief Operations Officer, Chief Executive Officer or Chair of the Board levels in the private sector, or the Assistant Deputy Minister and Deputy Minister levels in the Federal Public Service.

*Complex issues are issues with at least two (2) of the following characteristics: multidimensional, sensitive, confidential, affecting many stakeholders, precedent setting, having a major impact on the department or having potential for significant media coverage. Candidates must clearly demonstrate the complexity of the issues.

* Management of financial resources is defined as management and accountability for a budget, including responsibility for sound financial planning, forecasting and reporting. Applicants are asked to indicate the size of the budget they managed directly.

*Management of human resources includes leading a team and being accountable for a broad range of activities related to human resources management, such as performance management, staffing. Candidates are asked to indicate the number of subordinate staff and the duration of time they managed them.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KEY LEADERSHIP COMPETENCIES

KLC1. Create Vision and Strategy
KLC2. Mobilize People
KLC3. Uphold Integrity and Respect
KLC4. Collaborate with Partners and Stakeholders
KLC5. Innovation and Guide Change
KLC6. Achieve Results

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
Graduation with a Master’s degree from a recognized post-secondary institution in a field relevant to the position, such as Public Administration, Business Administration, Real Property Management
Professional certification or accreditation relevant to the position

Degree equivalency

ASSET EXPERIENCE

AEXP1. Experience managing a large geographically dispersed organization providing direct services to clients
AEXP2. Experience in leading the development or implementation of strategic, operational management frameworks, or customer satisfaction programs
AEPX3. Experience in leading frontline operational services across multiple business lines
AEXP4. Experience directing the development and implementation of capability-based planning and long range strategic plans
AEXP5. Experience in the initiation or management of change in large complex organizations
AEXP6. Experience developing and implementing frameworks such as policies, standards, guidelines and directives
AEXP7. Experience operating in a non-appropriated or revenue generation based environment
AEXP8. Experience in the leadership of real property management services or major Crown initiatives
AEXP9. Experience in representing organizational interests in negotiations with a variety of institutions, such as federal government departments, central agencies, contracting agents, other levels of government and private industry
AEXP10. Experience in the delivery of First Nations programs, services or projects
AEXP11. Experience managing major Infrastructure and Technology initiatives

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Secret security clearance

-Respectful conduct is a condition of employment and findings of harassment will result in corrective and/or disciplinary action.

-Working irregular hours often on short notice and over an extended period of time

-There is a need to travel.

-All employees of the core public administration are required to be fully vaccinated against COVID-19, unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act and attest to their vaccination status.

-All appointments and deployments (except acting appointments) to and within the Executive (EX) Group are subject to the Agreement to be Deployed provision, found in the Directive on Terms and Conditions of Employment for Executives

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Considering the current situation related to COVID-19 and in order to accelerate the selection process, assessments may be conducted through various means including but not limited to self-reporting examples of past performance and work-related achievements. Interviews will be conducted by telephone or videoconference.

For timely results, re-scheduling of assessments will ONLY be granted with appropriate supporting documentation. In order to manage the number of applications in this selection process, random selection may be used at any time during the process to identify which applicants will be further considered. Top-down approach based on the level, breadth or degree of qualifications achieved may be used at any stage of the staffing process if there are a sufficient number of candidates to meet anticipated staffing needs.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.
As per the new Policy on COVID-19 Vaccination for the Core Public Administration* Including the Royal Canadian Mounted Police federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

*The Core Public Administration includes all departments listed under Schedules I and IV of the Financial Administration Act (FAA) as defined in section 7 and 11 of the FAA and includes the following regardless whether the work on-site or telework (full-time or part-time):
 Indeterminate employees
 Determinate employees
 Members & reservists of the RCMP
 Internationally based public servant employees
 Interchange Canada participants (incoming and outgoing)
 Casual employees
 Students
 Visiting scientists working GoC laboratories

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.