Director, Operational Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The TSB was created as an independent agency due to the importance of impartiality in the conduct of investigations. It is fundamental to the achievement of the TSB’s mandate for employees to be free from real, apparent or potential conflicts of interest in the conduct of day to day operations. As such, and in accordance with the TSB Code of Values and Ethics, the successful candidate in this selection process cannot directly own an interest (shares or other) in a company involved in the air, marine, rail, or pipeline industry. Other personal activities relating to these industries may also represent a conflict of interest. Should you have concerns in regards to your candidacy and any real, apparent or potential conflicts of interest, you are strongly encouraged to raise them as early in the process as possible. For additional information on the TSB's Code of Values and Ethics, please visit the website at: http://www.tsb.gc.ca/eng/index.asp

Duties

The Director, Operational Services (DOS) is responsible for the management and provision of a broad range of specialized operational services in support of TSB occurrence investigations. Responsibilities include: deploying engineering and human factors investigators; ensuring sound investigation project management in accordance with approved policies, procedures and standards; ensuring quality and timely engineering and human factors analyses; ensuring timely and quality statistics, data and multi-media products; as well supporting efficient and effective communications with stakeholders and the media. The DOS is also responsible for the development of multi-modal investigation methodologies, processes, standards, work tools and manuals as well as the overall management of investigator training programs and the departmental occupational health and safety program. In addition, the DOS is responsible for ensuring the adequate representation of the TSB and Canadian safety interests in various specialized and technical forum both in Canada and internationally. Finally, the DOS plays a key role in the strategic and business planning of the TSB as a member of its governance structure, including leading and/or championing specific corporate projects or initiatives.

A detailed work description is available upon request.

Work environment

The Transportation Safety Board of Canada (TSB) is part of the core public service administration named in Schedule IV of the Financial Administration Act (FAA) and is also subject to the Public Service Employment Act (PSEA). This being said the TSB is an independent arm's length agency that reports to Parliament through the President of the Queen's Privy Council for Canada. The organization aspires to be a modern world-class organization that evolves and adapts as it strives to influence changes that advance transportation safety. The TSB has a strong and credible reputation in Canada and around the world.

The TSB is a small organization with approximately 220 employees and 5 Board Members, including the Chair. The organization operates in a decentralized manner in 10 locations across Canada. Employees work in a collegial and collaborative environment.

Intent of the process

The selection process aims to create a pool of partially qualified candidates. This pool could be used to staff other similar positions in the future.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL QUALIFICATIONS
EDUCATION:
Degree from a recognized university in a field that is related to the position

Degree equivalency

OCCUPATIONAL CERTIFICATION:
Certification as a Professional Engineer in Canada or eligibility for certification as a professional engineer in Canada with specialization in an engineering specialty relevant to the position

EXPERIENCE:
Recent and significant* experience in managing the delivery of projects, programs or operational activities in an organization with a mandate of a technical or scientific nature

Recent* and significant* experience in providing strategic analysis and advice, briefings and recommendations to senior decision-makers (such as, but not limited to, Ministers, Deputy Ministers, Associated Deputy Ministers and Board members) regarding policies, projects or programs of national scope or sensitive operational matters

Recent and significant * experience in setting organizational priorities, overseeing their implementation, and managing related changes and organizational transformations

Experience in consulting, negotiating or establishing partnerships with national and/or international stakeholders

Recent and significant* experience in the management of human and financial resources.**

* Recent and Significant experience is defined as the depth and breadth of the experience associated with having performed a broad range of complex activities related to this task, which are normally acquired over a period of at least 2 years within the last 7 years

** Please indicate the number of employees you supervised directly and the size of budget for which you were directly responsible

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
EDUCATION:
A post-graduate degree (Masters or Doctorate) from a recognized university with a specialty relevant to the position

Degree equivalency

OCCUPATIONAL CERTIFICATION:
Possession of a professional accreditation in human factors or human performance
Possession of a professional accreditation in adult teaching or learning
Possession of a professional accreditation in statistical analysis
Possession of a Project Management Professional (PMP) Certification

EXPERIENCE:
Experience in conducting risk assessments and developing risk mitigation strategies
Experience in managing operations and resources of a laboratory
Experience in the management of data and/or statistical operations teams
Experience in managing scientific/research/engineering teams
Experience in doing media interviews and news conferences

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE:
Knowledge of the mandate and priorities of the Transportation Safety Board of Canada

Knowledge of current and emerging issues and trends relating to at least one mode of transportation, transportation safety, and the transportation industry

Knowledge of the federal government machinery, including the key organizations/institutions, their roles and their relationships with the Transportation Safety Board of Canada

KEY LEADERSHIP COMPETENCIES:
Create Vision and Strategy
Mobilize People
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results

ABILITIES:
Ability to communicate effectively in writing
Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS:
The incumbent of this position is required to travel in Canada and abroad
The incumbent of this position must respond to emergency situations without advanced notice and be able to work irregular hours

Conditions of employment

Secret security clearance

Executive (EX) Group employees are subject the Directive on the Terms and Conditions of Employment for Executives which includes Agreement to being deployed as a condition of employment.

Other information

The Transportation Safety Board of Canada is committed to achieve a representative workforce. Selection may be based on qualified candidates self-declaring as being a member of one or more of the following groups: Aboriginal peoples, persons with disabilities, women and visible minorities.

Reference checks may be sought.
An interview may be administered.
A test may be administered.
You must provide proof of your education credentials.
Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.