Senior Compliance & Enforcement Officers

Update: ** Amendment to closing date**

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

We are urgently looking for additional support to help drive the Public Health Agency of Canada’s planning and response to COVID-19.

Duties

The Senior Program Officer/Assessment Officer position is a supervisory and/or specialist role requiring a sound knowledge of guidelines, regulations, procedures, concepts and methodologies including project management and general administration. The work is performed under limited direction and includes advice to management and clients; negotiation and collaboration; operational and financial planning; supervision/project management; and program/policy/procedures development.

Duties of the Senior Program Officer/Assessment Officer position include, but are not limited to:
• Managing/overseeing operations which includes:
o Ongoing collaboration/engagement with partners
o Obtaining feedback to constantly improve operations
o Evaluating and analyzing trends within the operations
o Supervising staff (scheduling, training, onboarding, promoting health and wellbeing, completing timesheets, etc.)
o Communicating changes to operations and supporting staff in the implementation
o Manage and monitor the operational activities of the unit
o Estimate operational and project budget requirements
• Coordinate and/or supervise the delivery and administration of public-directed program(s), projects and initiatives including participating in negotiations and consultations
• Promote and ensure compliance with legislation, as well as analyzing and resolve issues related to the program and regulatory compliance
• Provide advice and guidance on program plans, policy, operational issues, requirements and issues to management, staff, clients, stakeholders, providers and the public
• Provide interpretation, information and functional guidance and direction to program officers on processes, compliance and monitoring
• Consult with clients and stakeholders to negotiate and arrange for program products and services
• Act as liaison between federal and provincial governments, regional offices and clients, stakeholders and partners to develop program initiatives and collaborative arrangements including community control of programs, services and resources
• Responsible for managing large influx of travellers that are referred to the Public Health Agency of Canada at the Ports of Entry (POE) (putting them in a line, asking them to social distance, etc.)
• Develop and recommend policies, procedures, guidelines and Standard Operating Procedures; as well as coordinating the implementation of policies, procedures and information management systems and assess the impact of new and revised policies and the affect on service delivery
• Lead and participate in committees, project teams, working groups, initiatives, investigations and projects including those with external enforcement agencies
• Conduct research and analysis on current and future program needs and emerging and potential issues
• Manage and monitor the expenditure of contribution funds and perform full management risk assessment and reporting
• Develop, recommend and conduct community health workshops or other training sessions
• Conduct complex investigations and inspections related to the enforcement of legislation; question witnesses, prepare prosecution briefs and serve as a witness in prosecutions. These activities may also entail search warrants, seizure of evidence and the fining of violators.

Work environment

The Public Health Agency of Canada has been created to deliver on the Government of Canada's commitment to help protect the health and safety of all Canadians. Our current focus is COVID-19 and responding to this public health emergency. Other efforts and activities within the agency are preventing chronic diseases, like cancer and heart disease, preventing injuries and responding to other public health emergencies and infectious disease outbreaks.

WHY WORK AT THE PUBLIC HEALTH AGENCY OF CANADA?
The Public Health Agency of Canada is known for providing their employees with an exceptional workplace, opportunities for professional development, and access to continued learning throughout their careers.

If you are interested in joining an organization that is dedicated to creating a positive and dynamic environment, where employees with new ideas and fresh perspectives can make a difference, especially as part of this emergency response, don't hesitate - apply now!

The work for a Senior Compliance and Enforcement Officer may be performed at a Port of Entry (POE) to the country or at a designated facility and may involve prolonged periods of interviewing procedures with travellers. Candidates must be able and willing to stand or be seated for lengthy periods during their shift. There is also a requirement to wear appropriate Personal Protective Equipment (PPE), including the need for the fit-testing and use of respirators (N95 type), as per occupational health and safety protocols. In circumstances where an employee is working at land, marine or railway POE, some of the work will be completed in outdoor environments with varying climate. The work involves having to deal with multiple and unpredictable demands and short deadlines. On occasion may have to deal with criticism, contentious issues and confrontational situations.

Intent of the process

There is an immediate need for Senior Compliance & Enforcement Officer positions at ports of entry in Toronto (Ontario), Ottawa (Ontario), Niagara Falls (Ontario), Fort Erie (Ontario), Windsor (Ontario), Lansdowne (Ontario), Sault Ste. Marie (Ontario), Sarnia (Ontario), Emerson (Manitoba), Winnipeg (Manitoba), Douglas (British Columbia), Pacific Highway (British Columbia), Halifax (Nova Scotia) and St. Stephen (New Brunswick).

The Public Health Agency of Canada will pull and review the applications as received and contact applicants selected for further assessment. Additional locations, other than those listed, may be considered based on the needs of the position being staffed.

This inventory may be used to staff immediate and future vacant positions within the Public Health Agency of Canada:
* various tenures,
* various language requirements and linguistic profiles,
* various security requirements,
* various operational requirements,
* various conditions of employment, and/or
* equivalent group and level positions.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or employer-approved alternatives

Degree equivalency

Experience:
Significant* experience in compliance and enforcement activities (including, issuing warnings or fines and preparing related documentation).
Significant* experience promoting and ensuring compliance with laws or legislation.
Significant* experience with crisis intervention or de-escalation techniques in confrontational situations.

*Significant is defined as the depth and breadth of the experience normally acquired by performing these activities over a period of 2 (two) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB; CBC/CBC
English Essential
French Essential

Information on language requirements

Competencies:
Demonstrating integrity and respect
Thoroughness
Judgement
Decisiveness
Conflict Management

Abilities:
Ability to communicate effectively orally
Ability to communicate effectively in writing

The following may be applied / assessed at a later date (may be needed for the job)

Asset Education:
Successful completion of post-secondary school diploma (includes community college, CEGEP, technical college or university) related to the duties of the position (e.g. police sciences, law or criminology).

Degree equivalency

Asset Experience:
Experience in preparing official documentation, such as disclosure packages which may include will-say, officer documentation, witness statements.
Experience in establishing and maintaining partnerships with other regulatory agencies to conduct inspections or investigations.
Experience testifying in court.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities

Information on employment equity

Operational requirements:
Willingness and ability to work overtime as required, on short notice.
Willingness and ability to be on call, and on stand-by as required. This may require working in the evenings and on weekends.
Willingness and ability to travel for work as needed.
Willingness and ability to successfully complete the Public Health Agency of Canada’s Officer designation program (which begins with online training, followed by onboarding training).
Willing and able to work shifts, variable hours, weekends, and statutory holidays (operational hours cover 16-24 hours/day).
Willingness and ability to work in an environment that is physically demanding (working in a standing position, potentially outdoors, and walking frequently) and mentally demanding (managing stress associated with rapidly changing work conditions, repeating public health instructions frequently, calming and reassuring stressed, worried, aggressive or uncooperative travelers).
Willingness to work independently (depending on the position).
Willingness to work in Northern remote communities (depending on the position).

Conditions of employment

Security: Various - Reliability or Secret (depending on the position).
Valid class G (or 5) driver's license (depending on the position).
Willing and able to wear partial to full protective equipment (e.g., respiratory protection, N95 masks, gloves) in order to maintain infection prevention and control.
Must complete Screening Officer training and pass exam, enabling certification (dependent on position being staffed) and Compliance & Enforcement contraventions training.
Willing and able to present yourself in court during and post employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.

a) You are entitled to participate in the selection process in the official language of your choice. Applicants are asked to indicate their preferred official language in their application.

b) We will only accept on-line applications received via the Public Service Jobs site. Persons with disabilities or residing in locations that prevent them from applying on-line are asked to contact 1-800-645-5605.

c) For this selection process, we will communicate with you by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. You must ensure that you check your email account including spam, promotion or other folders regularly as there may be a deadline for responses. If you respond past the deadline you risk being removed from the selection process.

d) Based on the hiring division’s needs, additional essential qualifications, asset qualifications, organizational needs, operational requirements and/or conditions of employment may be identified and applied during the assessment and/or selection of candidates.

e) Appointment decisions may be based on one or more of the following criteria:
i) Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.
ii) Matching of the individual's experience or qualifications to the specific duties of the position being staffed.
iii) Depth, breadth, type of work-specific experience.
iv) Level/degree of one or more competencies/qualifications.
v) The organizational need of restructuring/budgetary constraints
vi) Relocation may be a consideration for more difficult to recruit locations

f) Proof of education will be requested if you are considered for a position. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.