Stores and Services Technician

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** NOTE: Candidates MUST submit their application through the online system available at: GC jobs. Applications submitted in any other format will not be accepted. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.

You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions.

You must provide proof of your education credentials. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process (http://www.cicic.ca).

Duties

The CBSA Central location, located in Vancouver, is the main repository for managing incoming and outgoing mail for numerous units and buildings within the lower mainland. As the Stores and Distribution Technician for this unit, you will primarily be responsible for operating a government vehicle and delivering mail and items to these offices, as well as receiving them for further sorting and distribution back at the Central branch. A majority of your time will be spent in transit, driving to CBSA offices located in Downtown Vancouver, Burnaby, Richmond, Surrey and Tsawwassen. In addition, you will be required to perform manual labour such as lifting and loading items to and from your vehicle, and occasionally operating supplementary equipment to transport heavier items (i.e. dolley, trolley cart, etc.).

Work environment

CBSA has many work locations at the airports, marine ports, railway, postal and land borders within Greater Vancouver area. On a typical day, you will start work in a office-warehouse hybrid environment, while spending the majority of the workday driving approximately 80km to 120km, with your longest route to the office located in Tsawwassen.

Intent of the process

Anticipatory. A qualified group of candidates may be identified and may be used to staff future vacancies (including similar positions, on a casual, term, or indeterminate basis, at full or part time hours) in the Pacific Region. Once established, the qualified pool will be valid for a period of one year and may be extended.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• A secondary school diploma or employer-approved alternatives (Note 1).

Note 1: The employer-approved alternatives to a secondary school diploma are:
i) A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
ii) An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
1. Experience in shipping, receiving and distributing and storage of goods and materials.

2. Experience in warehouse operations, including but not limited to: Receipt, issue and stocking/ inventory management / repair and disposal.

3. Experience providing service to clients by telephone, in person or in writing.

4. Experience in using Microsoft Office applications including Word, Excel and Outlook.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
1. Knowledge of the Canada Labour Code Part II and the Canada Occupational Health and Safety Regulations.
2. Knowledge on the Directive on Fleet Management: Light Duty Vehicles.

ABILITIES & SKILLS:
1. Ability to adapt to change.
2. Ability to communicate effectively orally.
3. Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
1. Demonstrating integrity and respect
2. Thinking things through
3. Working effectively with others
4. Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALFIICATIONS:
1. Knowledge of basic warehousing methods and procedures.
2. Knowledge of material life cycle management.
3. Knowledge of the Treasury Board Policy on Management of Materiel.

ORGANIZATIONAL NEEDS:
• In support of achieving a diversified workforce and to address under-representation of Employment Equity groups, consideration may be given to qualified candidates self identifying as belonging to one or more of the following Employment Equity groups: Women, Aboriginal peoples, Persons with a Disability or Visible Minorities.
• Placement of CBSA employees affected by Workforce Adjustment.

Conditions of employment

• Reliability Status security clearance.
• Possess and maintain a valid unrestricted driver’s license.
• Willingness and ability to drive for extended periods of time.
• Willingness to operate government vehicles.
• Willingness and ability to travel as required.
• Willingness and ability to work overtime as required.
• Must be willing and able to perform a variety of physical demanding tasks, including the ability to safely lift/move items up to 23 kg (50 lbs) in accordance with safe work practices.
• Must wear CSA-approved footwear and any other personal protective equipment (PPE) as required.
• All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Assessment Board. Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing.

An interview may be administered.

A test may be administered.

Reference checks may be sought.

Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

Please provide a valid e-mail address as correspondence will be sent via e-mail whenever possible. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Top down and/or random selection methods may be used to identify which applicants will be assessed or appointed in this appointment process.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Acknowledgment of receipt of applications will not be sent. We will only contact those who are being considered further.

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.