Technical Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Solution Integration Services Division (SISD) is looking for motivated solution architects to join our team. SISD provides IT advice and solution integration design documents for both internal and external clients to support their infrastructure needs.

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We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

SSC welcomes applications from Veterans. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION :
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE:

Over five (5) years of experience working in Information Technology field.

• Significant* experience in completing conceptual, logical or physical infrastructure design artefacts (such as IT solution designs) OR experience as part of an operational team in at least two of the following infrastructure disciplines and technologies:
- Midrange (Servers, OS, Application Hosting, Virtualization, Storage)
- Networking (Data Center Network, LAN, WAN, MAN, Load-Balancing)
- Security (Firewall, VPN, Vulnerability Scanning, Sniffing, Risk Assessment, ITSG-22/38/33)
- Infrastructure management, maintenance and support (monitoring, alerting, EITSM, root-cause analysis)
- Application and Foundational Services (Patching, Anti-Virus, Citrix, Active Directory, Programming, Scripting
- Enterprise application (CRM, Peoplesoft, SAP, Dynamics, Oracle, MSSQL)
- Emerging Technologies (Containers, Cloud Hosting, Software Defined Networking)
- Facilities, i.e. the physical infrastructure of the data center
- IT Business analysis

• Significant* experience in completing infrastructure options analysis including providing recommendations to Senior Management**.
• Significant* experience providing the lead technical role on complex*** IM/IT projects.
• Significant** experience in service engineering, solution integration or enterprise architecture

Definitions:
*Significant is defined as minimum two (2) years of relevant experience
**Senior management is defined as Director level and above or private sector equivalent
***Complex projects contain one or more of the following: high-impact to the Clients, high media visibility, involving external stakeholders, department-wide multiple clients, new product introduction, high technology risks, or cross-functional.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE :
Knowledge of current IM/IT trends

ABILITIES :
• Ability to communicate effectively in writing
• Ability to communicate effectively orally

PERSONAL SUITABILITY :
• Leadership
• Strategic thinking
• Analytical thinking
• Judgement
• Adaptability
• Client focus

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
Willingness and ability to work overtime on short notice.

Conditions of employment

• Secret Security Clearance
• Some positions may require reliability or confidential security status.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume Management strategies may be used.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.