Technical Advisor/Team Leader, IT Business Line Support Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Did you know that Fisheries and Oceans Canada and the Canadian Coast Guard have been recognized as top employers? We’ve been recognized as Forbes Canada’s Best Employers (2018) and, one of Canada’s Top Employers for Young People in 2017, 2018, 2019, and 2020!

The Information Management & Technology Services (IM&TS) directorate provides Information Management (IM) and Information Technology (IT) services to all program managers within Fisheries and Oceans across Canada.

Intent of the process

The immediate need is to staff 6 bilingual positions with Reliability Status security across Canada. A pool of partially qualified candidates may be established from this selection process and may be used to staff similar positions with various tenures, various linguistic profiles as well as various security clearances within Fisheries and Oceans Canada (DFO).

**This pool MAY be shared with other organizations within the core public administration (http://www.psc-cfp.gc.ca/plcy-pltq/rfli-lirf/index-eng.htm) in order to facilitate appointments of candidates from the pool to staff similar positions at an identical or equivalent group and level to their respective organizations.

Positions to be filled: 6

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

TWO STREAMS:
STREAM 1: Client Portfolio Management (CPM)
STREAM 2: Project Management Office (PMO)

EDUCATION
ALL STREAMS
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate incumbents of positions in the IT Group on mm/dd/yyyy who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT Group.

2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

**A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.**

EXPERIENCE
ALL STREAMS
Significant* experience working on IM/IT projects or providing IT services in an IM/IT environment.
Significant* experience developing and maintaining collaborative working relationships with internal or external clients or partners.
Experience briefing, advising and conducting presentations to Management** on IM/IT related topics.

EXPERIENCE
STREAM 1 - Client Portfolio Management (CPM)
Significant* experience engaging with technical and non-technical stakeholders, including, leading requirement elicitation working sessions, gathering and analysing business and technical requirements, and developing and presenting recommendations/solutions

STREAM 2 - Project Management Office (PMO)
Experience preparing reports on project status and progress.

*Significant is understood to mean the depth and breadth of experience normally associated with having performed a broad range of related activities over a period of (3) years.
**Management is defined as Manager level and above.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE
ALL STREAMS
IMIT Knowledge and Trends.

STREAM 1 - Client Portfolio Management (CPM)
Business Analysis knowledge.

STREAM 2 - Project Management Office (PMO)
Knowledge of project management practices
Knowledge of the Guide to the Project Management Body of Knowledge (PMBOK Guide)

COMPETENCIES
ALL STREAMS
Analytical Thinking
Client Focus
Partnering

ABILITIES
ALL STREAMS
Ability to communicate technical information to a variety of non-technical audiences
Ability to manage multiple priorities while working under pressure
Ability to communicate in writing effectively.
Ability to communicate orally effectively.

PERSONAL SUITABILITIES
ALL STREAMS
Resilience
Building relationships
Initiative

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION
ALL STREAMS
Bachelor’s degree in a related field

Degree equivalency

OCCUPATIONAL CERTIFICATION
ALL STREAMS
BRM (Business Relationship Management) Institute
IIBA (International Institute of Business Analysis)
Project Management Certification (E.g. PMP, Prince2)
Product Management Certification (E.g. Product Management Certification by Product School)
Agile Certification (E.g. Certified Scrum Professional)

EXPERIENCE
ALL STREAMS
Experience working for a Project Management Office.
Experience in IM/IT product management.
Experience in working on strategic product roadmaps.
Significant experience providing oversight, support, and advice for a project portfolio in an information technology environment.
Experience as a Business Analyst in defining opportunities and making recommendations for process and system improvement, including: analyzing, modelling and validating business process flows and data; assessing proposed solutions against anticipated business outcomes and requirements; developing business rules and business process re-engineering;

KNOWLEDGE
ALL STREAMS
Knowledge of Product Management best practices
Knowledge of Project Management best practices
Knowledge of the TBS Directive on the Management of Projects and Programmes, the IM/IT project management principles, practices and/or techniques and the Policy on Service and Digital;

PERSONAL SUITABILITIES
ALL STREAMS
Team work
Problem Solving
Organizational Awareness
Leadership
Judgment

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.