Various AS-03 opportunities (4 Streams)

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

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WHEN YOU APPLY: Focus on the screening questions and on your résumé.

The information listed in this advertisement is there to help you determine which stream interests you and if these positions fit your background and aspirations, so pay close attention—recruiters review applications with this in mind.

Ensure you answer all the screening questions related to the stream that you want to be considered for. Screening questions and your résumé will be the first pieces of information we’ll see about you, so be sure to highlight your achievements, be clear about your experience and education and be specific about roles you've occupied, projects you’ve worked on.

▻ Recruiters cannot make assumptions about your experience.

📢 Your evaluation will begin the moment you apply to the process.

The 4 streams are:
Stream 1 – Systems
Stream 2 – Analysis and Reporting
Stream 3 – Management and Oversight
Stream 4 – Information Management

Duties

Below are some of the responsibilities that you could perform:

𝐒𝐭𝐫𝐞𝐚𝐦 𝟏 - Systems

Testing Support
• Executing system testing plans and reporting testing results as part of software implementation or change management processes.

Change Management
• Analyzing impacts, tracking, reporting, planning, communicating and prioritizing changes to the Pension system change management process.

Release Management
• Determining release content and identifying production and release schedules.

Production Support and Batch Processing
• Monitoring general mailboxes and responding to inquiries, requests, and complaints and redirecting inquiries as required;
• Monitoring the execution of scheduled batch jobs and maintaining, tracking and publishing monthly production batch schedules.

𝐒𝐭𝐫𝐞𝐚𝐦 𝟐 – Analysis and Reporting

Data Integrity and Reporting
• Managing requests for data extraction and report generation, running reports for internal and external clients and validating, packaging and delivering completed reports.

Internal Controls and Audit
• Performing internal testing and audit function of the Pension system; and liaising with the Office of the Auditor General for Pensions on audits.

𝐒𝐭𝐫𝐞𝐚𝐦 𝟑 – Management and Oversight

Client Relationship and Program Management
• Coordinating PES interaction, assessment and response with clients and managing service agreements with clients, Plan Sponsors and other external stakeholders;

Communications
• Developing messages and content for inclusion in information products; and
• Providing management and oversight of the PES printing, the Pension static website and online portal.

Internal Services
• Providing internal services for the PES including contract administration and accommodations, human resources support and business continuity.

𝐒𝐭𝐫𝐞𝐚𝐦 𝟒 – Information Management

• Providing information management support for the Receiver General and Pension Branch (RGPB); assisting with responses to Access to Information and Privacy (ATIP) requests; and participating in open data and information sharing initiatives.

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

This process will be used to staff various AS-03 positions at the Pension Excellence Sector of the Receiver General and Pension Branch of Public Services and Procurement Canada.

📢 𝑳𝑶𝑪𝑨𝑻𝑰𝑶𝑵 𝑶𝑭 𝑾𝑶𝑹𝑲:
+ 𝗦𝘁𝗿𝗲𝗮𝗺𝘀 𝟭, 𝟮, 𝟯: 1451 Coldrey Avenue, Ottawa, Ontario
+ 𝗦𝘁𝗿𝗲𝗮𝗺 𝟰: Place du Portage, Gatineau, QC

This process could also be used to staff similar positions within the Public Service.

Employees of the federal public service may be considered for deployments, assignments, secondments or actings.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered for bilingual positions you will need to complete second language evaluations or have valid SLE results.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

𝐄𝐃𝐔𝐂𝐀𝐓𝐈𝐎𝐍 - Common to all streams
• Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 - Common to all streams
• Experience in the independent conduct of research and analysis.
• Experience providing advice or making recommendations to clients or stakeholders.
• Experience reviewing, interpreting or applying policies, procedures or legislation.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual Imperative BBB/BBB
• Bilingual Imperative CBC/CBC
• English Essential

Information on language requirements

𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 - Stream 2 only
• Experience in generating and validating reports.

𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 - Stream 3 only
• Significant* experience in writing, editing or presenting documents or reports.

* Significant experience is defined as experience acquired through the performance of relevant duties for a period of 2 years or more.

𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 - Stream 4 only
• **Recent and *significant experience working with information management systems such as but not limited to: Open Text (GCDocs, LiveLink Records Server, Records, Documents and Information Management System - RDIMS), Foremost.
• Experience in developing communications and training materials such as but not limited to: user guides, tips and tricks, Questions and Answers.

* Significant experience is defined as experience acquired through the performance of relevant duties for a period of 2 years or more.
** Recent experience is defined as experience acquired within the last 5 years.

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The following qualifications are essential for all positions. They will be assessed at a later date.

𝐂𝐎𝐌𝐏𝐓𝐄𝐓𝐄𝐍𝐂𝐈𝐄𝐒 - Common to all Streams
• Client Service level 1 - Delivering high quality client service
• Dependability
• Effective Interpersonal Relationships
• Thoroughness
• Flexibility

𝐀𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 - Common to all Streams
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to analyze, provide recommendations and resolve issues.
• Ability to develop Excel documents.
• Ability to manage several priorities simultaneously, with stringent deadlines.

The following may be applied / assessed at a later date (may be needed for the job)

The following qualifications were identified as “nice to have” for some of our positions.

> These qualifications are not required for you to be successful in the process. However, because these could be beneficial for some positions, they could be used to select candidates for further assessment; or to select candidates for appointment.

𝐀𝐒𝐒𝐄𝐓 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 - Stream 1 only
• Experience in the administration of pay, pension or benefits using pay, pension or benefits software.
• Experience in software testing.
• Experience in business process design or in documenting business processes.

𝐀𝐒𝐒𝐄𝐓 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 - Stream 2 only
• Experience in auditing files or transactions.
• Experience in data correction and data analysis.
• Experience in the administration of pay, pension or benefits using pay, pension or benefits software.
• Experience in software testing.
• Experience sorting and analyzing large amounts of data (more than 1,000 rows of data) using intermediate Excel functions, such as formulas and pivot tables.

𝐀𝐒𝐒𝐄𝐓 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 - Stream 3 only
• Experience in project coordination or project management.
• Experience in developing web and digital content.
• Experience in providing support services in human resources.
• Experience in business process design or in documenting business processes.
• Experience in project business transformation coordination.
• Experience in one or more of the following: A) Developing, B) Delivering, C) Coordinating, or D) Evaluating training programs or training content or training sessions.
• Experience in data correction and data analysis.

𝐀𝐒𝐒𝐄𝐓 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 - Stream 4 only
• Significant* experience using and providing support for a Government of Canada electronic document management system.
• Experience interpreting acts, policies and directives associated with Information management.
• Experience with records disposition (paper and electronic).

* Significant experience is defined as experience acquired through the performance of relevant duties for a period of 2 years or more.
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In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

𝐎𝐏𝐄𝐑𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒

All Positions:
• Willingness and ability to work overtime, often on short notice.

Certain Positions:
• Willingness to travel occasionally.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

The assessment of candidates could take the form of one or more of the following:
- Reference checks may be sought.
- An interview may be administered.
- A test may be administered.
- A situational exercise may be administered.
- You must provide proof of your education credentials.

📢 All written and verbal communication obtained throughout the selection process, from the time of application to close of process, may be used to evaluate candidates.

We will contact you by email or through your GC Jobs account. Please ensure that your email is valid and accepts messages from unknown users. It is your responsibility to regularly check your email, junk mail and your GC Jobs account to find out about all the information regarding this process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.