Mail Service Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Are you looking for an exciting opportunity or a new challenge? Do you want to make a difference? Do you thrive in a fast-paced and challenging environment?

The Courts Administration Service (CAS) is one of Canada’s most unique employers. We are a small and dynamic workplace whose mandate is to support the delivery of justice for all Canadians. We support four superior courts of Canada (the Federal Court of Appeal, the Federal Court, the Court Martial Appeal Court of Canada and the Tax Court of Canada), which are located in the National Capital Region and have a presence across Canada. We invite you to join an organisation that is committed to ensuring an inclusive workplace and respect for all.

The opportunity:

CAS is looking for talented professionals to join its vibrant mail room staff. If you thrive in an environment that is fast-paced, multifaceted with plenty of opportunities and responsibilities, then please consider joining our team. We promote innovation, digitization and demonstrate excellent client relations when delivering our top notch judicial and registry services.

What can CAS bring to your career?
• Work in an engaging, empowering role;
• The chance to develop new skills and competencies;
• Career development and learning opportunities; and
• In-house administration that includes direct access to a compensation advisor in Ottawa for timely resolution of any pay issues that arise.

Join us today and make a difference!

Intent of the process

The current need is to staff three positions on an indeterminate or temporary basis.

A pool of partially or fully qualified candidates resulting from this process may be established and used to fill similar positions with various tenures, with similar linguistic profiles and security requirements.

Candidates may be evaluated further, for specific opportunities, on qualifications that are deemed necessary, whether or not these qualifications have been listed on the job advertisement.

Positions to be filled: 3

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

At minimum, a secondary school diploma or an acceptable combination of education, training or experience.

Degree equivalency

Experience in front-line customer service operations (by telephone, in person or in writing).
Experience working collaboratively and in a team environment.
Experience working with Microsoft Office Suite (Word, Excel and Outlook).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Must be available to be in the workplace 5 days a week from 8:30 a.m. to 4:30 p.m.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Written communication
Oral communication

Effective interpersonal skills
Client oriented
Dependability
Judgment
Initiative

The following may be applied / assessed at a later date (may be needed for the job)

Experience working in a mailroom with high volume of mail includes sorting and delivering.
Experience working in a Shipping and Receiving Department.

Willing and able to safely lift and handle boxes or packages weighing up to twenty-five (25) kg on an intermittent basis.

Conditions of employment

Secret security clearance

Must be available to be in the workplace 5 days a week from 8:30 a.m. to 4:30 p.m.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED.

In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process.

Assessments and interviews may be held virtually and the use of technology may be required

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed. Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

It is to be noted that it is your responsibility to ensure that, during the life of this selection process, you communicate any changes related to your telephone number or e-mail address to the email address indicated on the poster. Failure to do so might exclude you from the selection process.

Persons are entitled to participate in the appointment process in the official language of their choice.

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

You will be required to show how you demonstrate the essential qualifications (I.Ex, Education, Experience and/or Occupational Certification) for the initial screening through your resume and in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

If you do not fully complete the screening questions as instructed, you may be screened out.

Asset qualifications may be applied in this selection process.

The answers you provide in your submission may also serve to assess your written communication.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.