Director - (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please read this advertisement carefully in order to ensure you provide all the required information.

NEW: All appointments and deployments (except acting appointments) to and within the Executive (EX) Group within the core public administration that take place on or after April 1, 2020 are subject to the Agreement to be Deployed provision as a mandatory condition of employment. Further information on conditions of employment for executives can be found in the Directive on the Terms and Conditions of Employment for Executives and guidance tools at www.gcpedia.gc.ca/wiki/Executive_Management_and_Leadership_Development_Resources

Work environment

Are you looking for a challenging and dynamic job in which you can make a difference in the lives of Canadians? A job at the CRTC might be of interest to you.

The CRTC is an administrative tribunal of approx. 550 employees that operates at arm’s length from the federal government; nonetheless, the CRTC’s employees are
employees of the public service. Led by our Chairperson, with the support of Vice-chairpersons and regional Commissioners, we are dedicated to ensuring that Canadians have access to a world-class communication system that promotes innovation and enriches their lives. Our role is to implement the laws and regulations set by Parliamentarians who create legislation and departments that set policies. We regulate and supervise broadcasting and telecommunications in the public interest. For more information, please consult our website at https://crtc.gc.ca/eng/acrtc/organ.htm.

Working within a small public service agency or department enables executives to take on multidisciplinary and multifunctional tasks within the organization. The breadth and scope of work goes beyond the executive position’s actual title, facilitating operational collaboration with peers and subordinates. This versatility leads to engagement within the organization and towards our mandate.

As recently published in an article in the Hill Times, the CRTC is ranked in the top 10% best places to work for in the Canadian Public Service, according to the 2020 Public Service Employee Survey: https://www.hilltimes.com/2021/06/21/canadas-public-service-employee-survey-2020-says-employees-happier-and-former-top-agencies-still-on-top/302247.

Intent of the process

A pool of qualified candidates will be established to staff positions within the Canadian Radio-television and Telecommunications Commission (CRTC) with various tenures (acting, specified period or indeterminate positions).

Positions to be staffed will be bilingual imperative CBC/CBC. However, non-imperative CBC/CBC appointments may be considered FOR INDIVIDUALS WHO SELF-DECLARE AS MEMBERS OF AN EMPLOYMENT EQUITY GROUP. Information regarding language requirements for candidates is available at https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates.html.

All federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) may use this appointment process to appoint a candidate to its organization in a similar position.

Positions may become available in one or more of the following sectors of the CRTC. A candidate may be appointed to a position even though they do not meet any or all of the asset qualifications or operational requirements. However, meeting any asset criterion is desirable and may be a deciding factor in choosing the person to be appointed.

COMPLIANCE AND ENFORCEMENT (CAE):

The harmful and misleading consequences of unsolicited communications affect Canadians’ confidence in communications networks and, more broadly, in the digital economy.

The Compliance and Enforcement team relies on technology and partnerships to fulfill its mandate. The team is committed to providing you with the tools and training to build your career and achieve your goals. In addition to conducting investigations that may result in the imposition of administrative monetary penalties, you could play a major role in promoting who we are, what we do and what information businesses need to know in order to stay in compliance with the rules.

CONSUMER, RESEARCH AND COMMUNICATIONS (CRC):

This sector provides advice and support through policy development, planning and research, and partnership building. It provides the communications industry with economic and financial analysis and advice, as well as designing, managing and conducting industry surveys of the telecommunications and broadcasting markets and industries. Transactions related to the ownership of broadcasting and telecommunications companies are reviewed. It also provides technical analysis and advice related to broadcasting policies and applications. In addition, it ensures that the needs and issues of consumers—including those with disabilities—are at the heart of the Commission’s work. CRC also oversees and advises on the implementation of communications activities for the Commission including internal communications for employees, strategic communications, parliamentary affairs, media relations, client services, creative services, web services, outreach, social media, advertising and public opinion research.

BROADCASTING (BRD):

One of the CRTC’s mandates is to ensure programming whose content reflects Canadian creative talent, the special place of Indigenous peoples, our linguistic duality, our multicultural diversity in our society and our social values.

The Broadcasting Sector’s mission is to manage the balance between these cultural, social and economic objectives, the needs and demands of Canadians, and the interests of the industry and various stakeholder groups. It also ensures that its policy directions for the broadcasting industry keep pace with new technologies.

TELECOMMUNICATIONS (TEL):

The core responsibilities of the Telecommunications sector includes developing and implementing regulatory frameworks, establishing terms, conditions, and rates for the telecommunications services we regulate, mediating or solving formal and informal disputes about telecommunications issues, overseeing enhancements to the 9-1-1 system, managing numbering resources (i.e. telephone numbers), and working towards closing the digital divide in Canada through the Broadband Fund. We regulate and supervise telecommunications in Canada pursuant to the Telecommunications Act.

CORPORATE SERVICES AND OPERATIONS (CRP):

The Corporate Services team is a fully integrated business partner that enables the CRTC to fulfill its mandate. Its strength lies within its multidisciplinary team composed of committed professionals that create and promote an environment that fosters innovation, creativity, and diversity. The Corporate Services include: Secretary General’s Office, Human Resources, Finance and Administration Services, Information Management and Technology, Planning and Process and the Decisions divisions.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education and/or Occupation Certification:
• Graduation with a degree from a recognized post-secondary institution

Degree equivalency

Experience:
• Experience in the management of human resources (1)
• Experience in the management of financial resources (2)
• Experience in the management of a major (3) project, program or policy development initiative
• Significant (4) experience in providing strategic advice, making recommendations and briefing senior management (5) on complex (6) policy, program, or operational issues
• Experience in building and maintaining effective working relationships with internal and external stakeholders

(1) Applicants must clearly demonstrate they have recruited and supervised staff, assigned work, and managed and assessed performance. Applicants must indicate the number of staff they have supervised.

(2) Applicants must show evidence of managing a budget either directly or indirectly. This experience is defined as being responsible for sound financial planning, forecasting and reporting. Applicants must also indicate the amount of the budget they managed.

(3) For the purpose of this process, a major project, program, or policy development initiative is one that features at least two (2) of the following characteristics: affects many partners and stakeholders; requires significant horizontal collaboration; delivers outcomes that are core to the mandate of an organization; is of such a scale that the highest levels of an organization are actively engaged.

(4) For the purpose of this process, “significant” refers to the depth and breadth of experience normally associated with the performance of those duties for a period of approximately three (3) years.

(5) Senior management is defined as equivalent to, or higher than, the following levels: Director General, Assistant Deputy Minister, Vice President, Board Chair, Executive Director, Chief Operating Officer.

(6) Complex is defined as including at least three (3) of the following characteristics: multidimensional; sensitive; confidential; impacting several partners / stakeholders; precedent setting; significantly impact the program delivery for the public service; with a potential for significant media coverage.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience:
• Experience in enforcing civil laws OR regulations (CAE and TEL)
• Recent (7) and significant (4) experience in leading the development AND/OR implementation of regulatory policies in broadcasting OR in telecommunications OR in digital media (BRD, TEL and CAE)
• Recent (7) and significant (4) experience in leading teams in the development of costing, economic, financial OR engineering analysis (CRC and TEL)
• Experience in commercial dispute resolution
• Experience working in corporate functions (CRP)
• Experience in leading the analysis and development of policy or program proposals for consideration by Cabinet or Treasury Board
• Experience in managing program delivery and operations (TEL and CAE)
• Recent (7) and significant (4) private sector work experience relevant to industries regulated by the CRTC, or relevant to the CRTC’s mandate.

(4) For the purpose of this process, “significant” refers to the depth and breadth of experience normally associated with the performance of those duties for a period of approximately three (3) years.

(7) Recent is defined as experience acquired within the last five (5) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)
A non-imperative appointment could be considered in the hiring of a member of one of the employment equity groups.

Information on language requirements

Knowledge:
• Knowledge of the CRTC's mandate and priorities AND how they relate to the federal government’s agenda

Key Leadership Competencies:
• Create Vision and Strategy
• Mobilize People
• Uphold Integrity and Respect
• Collaborate with Partners and Stakeholders
• Promote Innovation and Guide change
• Achieve Results

Information on Key Leadership Competencies is available at https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile.html.

Abilities:
• Ability to communicate complex (6) issues effectively both orally and in writing

(6) Complex is defined as including at least three (3) of the following characteristics: multidimensional; sensitive; confidential; impacting several partners / stakeholders; precedent setting; significantly impact the program delivery for the public service; with a potential for significant media coverage.

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs:
To have a skilled and diversified workforce representative of the population we serve by encouraging the hiring of candidates self-identifying as belonging to an employment equity group such as: Women, Aboriginal people, persons with disabilities or members of visible minorities.

Consideration may first be given to members of the following employment equity groups: persons with disabilities and Aboriginal people.

Information and definitions related to Employment Equity Groups are available at https://www.canada.ca/en/public-service-commission/services/appointment-framework/employment-equity-diversity/employment-equity-groups.html.

Operational Requirements:
• Ability to work overtime
• Ability to travel both domestically and internationally

Conditions of employment

• Secret Security clearance
• Agreement to be deployed

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

IMPORTANT MESSAGES REGARDING THE SCREENING QUESTIONS:

1. The purpose of these screening questions is to help you submit an application that is clear, complete and persuasive and demonstrates that you have all of the required essential education and experience qualifications and some or all of the asset education and experience qualifications.

2. The screening of candidates will be conducted only on the basis of these screening questions. The resume you have sent with your initial application will be used only if the Assessment Board considers it needs to validate the information provided in this questionnaire.

3. Please DO NOT send a cover letter. These screening questions replace the cover letter. We will NOT review cover letters.

4. Each question is divided into two parts. The first part consists of a simple question requiring a YES or NO answer. If your answer is “yes”, the second part will ask to fully demonstrate how you obtained this qualification by responding to some sub-questions.

5. Responses will not be considered satisfactory if you simply state that you have the required qualifications or provide a list of current or past responsibilities or paraphrase the qualifications.

Your responses to the screening questions will be used as the primary source to determine if you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Depending on the volume of applications received, any or all of the asset qualifications, operational requirements, and organizational needs may determine those to be given further consideration in the assessment process. Candidates may be contacted and assessed against these criteria at any time during this process.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of email).

Key Leadership Competencies will be evaluated by the Public Service Commission.

A workshop for aspiring executives will be made available to individuals who are given further consideration. Dates will be provided at a later date; candidates will be responsible for making themselves available for these group sessions.

Proof of education credentials:
You will be asked to provide proof of your education credentials in the assessment process.

A written examination may be administered.

An interview will be administered.

Reference checks will be sought.

Applications submitted by email will not be accepted. You must apply on-line through www.jobs.gc.ca. Persons with disabilities preventing them from applying on-line are asked to contact .

To submit an application on-line, please click on the button "Apply Now" below.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.