Office Assistant / Clerk / Project Support Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note, the advertisement below has been reposted and you must re-apply to be considered.

2021-EA-SOR-CR_04-610 / BSF21J-023823-000003

Work environment

Do you want to be part of a dynamic organization that promotes a continuous learning environment; provides interesting and challenging developmental opportunities?

With over 15,000 employees working across Canada the Canada Border Services Agency (CBSA) is Canada's second largest law enforcement organization, working 24/7 to protect Canada's borders by preventing high-risk people and goods from crossing into Canada while facilitating legitimate trade and travel. The Canada Border Services Agency (CBSA) is currently hiring clerical and/or administrative employees for the Southern Ontario Region .

Intent of the process

The immediate need is to staff ten (10) positions. A pool of partially or fully qualified candidates may be established from this selection process and may be used to staff similar positions with various tenures, various linguistic profiles as well as various security clearances within the Southern Ontario Region.

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

We encourage you to identify any skills, competencies and/or experiences you acquired through a career with the Canadian Armed Forces.

EDUCATION:

Successful completion of two years of secondary school or employer-approved alternatives (see Note 1).
Notes:
1.The employer-approved alternatives to two years of secondary school are:
◦A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
◦An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

• Experience providing client service, OR clerical or administrative support services including, but not limited to, cashier duties, purchasing office supplies, receiving goods, entering data, managing correspondence, archiving documents, etc.
• Experience using ALL of the following software :
(i) Word processing software, such as Microsoft Word.
(ii) Spreadsheet application software, such as Microsoft Excel.
(iii) E-mail, such as Microsoft Outlook.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION:

Graduation with a degree from a recognized post-secondary institution.
Successful completion of the Canadian Restricted Firearms Safety Course.

Degree equivalency

EXPERIENCE:

• Experience working with the Systems Applications Products (SAP).
• Experience providing accounting or financial support services.
• Experience providing administrative support services to senior management.
• Experience organizing meetings, teleconferences, videoconferences, information sessions or events.
• Experience using an electronic filing system.
• Experience with cash or cashier handling duties.
• Experience working in Human Resources.
• Experience processing import or export documentation.
• Experience working in an enforcement or security organization.
• Experience providing mailroom support services (e.g. pick-up, delivery and sorting of mail, messenger services).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• Bilingual Imperative BBB/BBB
• Bilingual Imperative CBC/CBC

Information on language requirements

ABILITIES AND SKILLS:

• Organizational Skills
• Initiative
• Dependability
• Judgement
• Effective Interpersonal Skills
• Client Service Orientation
• Attention to Detail
• Oral Communication
• Written Communication

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:

Willingness and ability to work overtime, as required.
Willingness and ability to travel, as required.
Willingness and ability to work Shift Work.
Willingness and ability to handle firearms, as required.

Conditions of employment

Reliability Status security clearance - some positions may require a Secret security clearance.

Possess a valid driver's license or mobility associated with a valid driver's license.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

*** NOTE: Candidates MUST submit their application through the online system available at: GC jobs. Applications submitted in any other format will not be accepted. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact us AND receive approval to apply via an alternate means PRIOR to the closing date.

When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences) as well as any Asset Qualifications (if applicable).
 
When answering the screening questions, remember that the assessment board cannot make assumptions about your Education and Experience. It is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples with significant details to explain WHEN, WHERE and HOW you acquired each qualification. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview.
 
Candidates must also submit a resume with their application, which will only be used to validate the information provided in their answers to the screening questions.
 
Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.