Communications Officer, Digital/Social Media

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Canada Energy Regulator works to keep energy moving safely across the country. We review energy development projects and share energy information, all while enforcing some of the strictest safety and environmental standards in the world. Headquartered in Calgary, Alberta with regional offices in Montréal, Vancouver and Yellowknife, the CER has approximately 500 employees.

The CER is recognized as one of Canada's Top 100 Employers in a national competition to determine which employers lead their industries in offering exceptional workplaces for their employees.

We encourage Aboriginal persons to self-identify as preference may be given to this Employment Equity Group. An Aboriginal person is a North American Indian or a member of a First Nation, Métis or Inuit. North American Indians or members of a First Nation include treaty, status or registered Indians, as well as non-status and non-registered Indians. Please note that you will be required to complete an Affirmation of Aboriginal Affiliation Form.

Duties

The Communications Officer has a passion for social media, emerging digital and visual technologies and how to apply them to the overall vision of the organization.

As a part of the Strategic Communications team, the Communications Officer will be responsible for leading the CER’s social media efforts across platforms. While supporting the CER’s visual brand management, the position is responsible for planning, developing and implementing all aspects of the CER’s social media presence. The Communications Officer will also lead the team’s use of new media tools to provide issues identification, social media analysis and analytics for the organization.

Intent of the process

A pool of candidates may be created. Qualified candidates may be used to staff other similar positions at an equivalent or lower level on a term, indeterminate or acting basis. Appointment of qualified candidates will be based on the assessment results of the essential or essential and asset qualifications and with regard to breadth and depth of experience.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education: Graduation from a recognized university with a degree in a related field.

Degree equivalency

Experience:

E1 Significant experience* in planning, developing, implementing and measuring national social media campaigns with multiple digital tactics for high visibility initiatives.

E2 Significant experience* developing content (including graphics, visuals and videos) for social media, and in curating and tailoring dynamic social media content to a variety of platforms.

E3 Significant experience* in writing, editing and/or producing a variety of communications products such as social media, web content, articles, podcasts, video scripts, infographics, media pitches and digital display content.

E4 Significant experience* in the use of new media tools for social media management, social media listening and social media analytics to disseminate and measure digital communications activities.

E5 Experience in providing analysis, advice and recommendations to clients, stakeholders and senior management on the performance of digital communications activities.

*Significant experience refers to five or more years of relevant experience, where the activities were the focus of the candidate’s work and were neither temporary nor ad hoc. The candidate’s employment background indicates experience sufficient for recognition as fully functional in that field.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Organization-wide and Business Competencies:

OC1 Leadership and Teamwork – Proficiency Level: Guide
• Coaches others to make timely and effective decisions and removes barriers that impede improvement.
• Takes a leadership role in team and partnership building.

OC2 Accountability and Results Orientation: Proficiency Level: Guide
• Identifies desired outcomes, facilitates achievement of results and accepts accountability for achieving results.
• Solves complex problems at a team level.

OC3 Initiative and Adaptability to Change: Guide
• Recognizes areas requiring improvement.
• Initiates and supports cultural changes.

OC4 Process and Project Management: Guide
• Determines project accountabilities, process priorities and resources allocations effectively.

OC5 Written Communication: Guide
• Communicates clearly, concisely and effectively in writing.

OC6 Oral Communication: Guide
• Communicates clearly, concisely and effectively orally.

Technical Competencies:

TC1 Strategic Communications Planning: Guide
• Proactively identifies, monitors and evaluates communications initiatives against planned objectives and integrates results into future planning.
• Counsels CER staff on emerging issues and trends gathered through research and analysis of the internal and external environment.

Competency Level Definitions:
Guide is defined as thorough knowledge and capability of the competency. Able to influence and guide others in its application.

Conditions of employment

1) Willingness to undergo, successfully pass and maintain a reliability status security clearance.
2) Compliance with the CER’s Code of Conduct is required.
Note: It is strongly recommended that potential applicants read and consider the CER’s Code of Conduct prior to applying. This document is available on the CER Website http://www.cer-rec.gc.ca/code-of-conduct.
3) Must be willing and able to travel and to work overtime when required.
4) Must be willing to move within and between business units and teams, based on operational requirements and/or as individual development needs are identified.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. The CER has a classification system that differs from the greater public service. This NEB-10 position is similar to an IS-06 in terms of salary range only. The benefits offered, including relocation assistance, may be significantly different than those offered in the greater public service. This position is subject to CER’s Professional Institute of the Public Service of Canada Collective Agreement

2. Application Requirements: Applicants must submit, by the closing date, a resume and cover letter clearly demonstrating how they meet the essential qualifications of education and experience. Applicants are strongly encouraged to demonstrate how they also meet the asset qualifications. Asset qualification(s) may be used at any point in the selection process (screening and/or assessment). Failure to provide sufficient information will result in applicants being screened out.

PLEASE NOTE: Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. Our intention is to communicate with applicants by e mail for assessment purposes including sending invitations for written tests, interviews and issuing selection process results.

3. Assessment: You may be assessed using one or more of the following tools: your application, written examination, standardized tests, oral presentation, interview(s), role play scenarios, performance appraisals, reference checks and interactions with internal staff during the process and personal knowledge. Top down selection may be used during any stage of the selection process.

4. Appointment Requirements: Candidates must meet each essential qualification and the conditions of employment to be appointed to the position. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational needs or operational requirements; however, meeting these criteria is desirable and may be a deciding factor in choosing right fit for appointment.

5. Salary: Effective 1 November 2020 NEB-10, $98,695 to $120,082

The CER has the following forms of additional compensation that are separate from base salary, the eligibility for which is determined, in accordance with the provisions in the collective agreement or terms and conditions of employment for the duration period specified:
• a Calgary Allowance in the amount of 4.95% of base salary may be paid on a bi-weekly payroll basis
• annual performance pay which includes elements of individual performance (60% of payout) and corporate performance (40% of payout)

6. Terms of Employment: This position has been allocated and applies to the bargaining unit represented by the CER Professional Institute of the Public Service of Canada.

7. Proof of Education: Proof of education is required prior to appointment. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Please contact the Canadian Information Centre for International Credentials (CICIC) for more information www.cicic.ca.

Equivalencies granted by the Canadian provincial authorities with respect to Applied (Bachelor's) Degrees by colleges and technical institutes (i.e. in Ontario, British-Columbia, Alberta & Manitoba) must always be accepted as equivalent to Bachelor Degrees granted by universities in the provinces concerned.

8. Organization Future Needs: The CER is committed to having a skilled and diversified workforce representative of the population we serve. In support of our strategy to achieve our employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: *Aboriginal Persons, Visible Minorities, People with disabilities and Women.

We encourage Aboriginal persons to self-identify as preference may be given to this Employment Equity Group.

*An Aboriginal person is a North American Indian or a member of a First Nation, Métis or Inuit. North American Indians or members of a First Nation include treaty, status or registered Indians, as well as non-status and non-registered Indians. Please note that you will be required to complete an Affirmation of Aboriginal Affiliation Form.

9. Head Office Location – Calgary, AB: 210, 517 10th Avenue SW

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.