Administrative Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca/

Proof of your Canadian Citizenship will be requested and must be provided during the selection process. The original of one of the following documents must be provided for verification:
• Birth certificate
• Valid Canadian Passport
• Citizenship Card
• Certificates of Retention
• Citizenship Certificate
• Naturalization Certificates (issued prior to 01-01-1947)
• Registration of Birth Abroad Certificates (issued between 01-01-1947 and 02-14-1977)

If the name identified on the above documents is different than your current legal name, please also provide proof of name change.

You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put "see resume" in the space provided to answer the questions.

Intent of the process

A qualified group of candidates may be identified and may be used to staff future vacancies (including similar positions, on a temporary, acting or permanent basis, on a casual basis, at full or part time hours).

Once established, the qualified pool will be valid for a period of one year and may be extended.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of two years of secondary school or employer-approved alternatives.

The employer-approved alternatives to two years of secondary school are:
- A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
- An acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
1. Recent* experience in performing clerical duties (such as assisting the general public, processing mail, filing, reception, etc.) in an office environment.
2. Experience in hard copy and electronic file management.
3. Recent* experience using a variety of software (such as Outlook, Word, and Excel) in a work setting.
4. Experience in handling challenging enquiries either in person or over the phone.

*Recent means experience obtained over approximately the last 2 years.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge:
1. Knowledge of office practices and procedures.

Abilities:
1. Ability to communicate effectively orally.
2. Ability to communicate effectively in writing.
3. Ability to plan, organize and prioritize workload and effectively meet deadlines.

Personal Suitability:
1. Effective Interpersonal Relationships
2. Initiative
3. Thoroughness
4. Teamwork
5. Client Service Orientation
6. Judgment

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:
1. Recent* experience in processing financial accounts utilizing TEAM.
2. Experience procuring and organizing office equipment and supplies.
3. Experience in the administration and booking of meetings.
4. Experience with records, database or inventory management in a work setting.
5. *Recent experience using Human Resources Management Information System (HRMIS) and National Administrative Records Management System (NARMS).
6. Experience using federal government electronic records management systems (GCDOCS).

*Recent means experience obtained over approximately the last 2 years.

ORGANIZATIONAL NEEDS:
1. Preference may be given to RCMP employees impacted/affected by work force adjustment.
2. In support of achieving a representative workforce, consideration may be given to candidates who have self-identified as a member of one or more of the following designated groups: women, members of visible minorities, aboriginal peoples and persons with disabilities.

OPERATIONAL REQUIREMENTS (May apply to some positions):
1. Willingness and ability to work overtime occasionally as and when required.
2. Willingness and ability to travel occasionally as and when required.
3. Willingness and ability to work remotely.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. Practical and/or standardized tests may be administered for screening and/or assessment purposes.

2. Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

3. Top-down selection and/or a cut-off score may apply.

4. Written test(s) may be administered.

5. Interviews may be conducted.

6. Reference checks may be conducted.

7. All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

8. A pass mark will be established for each of the qualifications.

9. Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

10. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

11. Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.