Senior Communications Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Work environment

Royal Canadian Mounted Police
For nearly 150 years, the Royal Canadian Mounted Police (RCMP) has been Canada's national police service. We have national, federal, provincial, and municipal policing mandates. From coast to coast to coast, we work at the community, provincial/territorial and federal levels. The RCMP is made up of more than 20,000 police officers, supported by nearly 10,000 civilian employees in over 700 detachments in 150 communities across the country. We also provide policing services in more than 600 Indigenous communities.

But, the RCMP is so much more than just a police service. We're part of the fabric of Canada, made up of people who care about their work, their communities and each other.

National Communication Services (NCS) is the RCMP's centre of communications expertise that navigates the communications needs nationally for the RCMP and supports a total of 16 divisions within this complex organization. NCS is made up of approximately 70 communication professionals and are looking for talented and skilled individuals to join our dynamic team. We offer a diverse, inclusive, respectful and healthy work environment that offers flexible work arrangements to ensure work-life balance. If you’re an experienced communications professional, value teamwork, challenging assignments and are innovative, collaborative and value high quality service to clients, we want to hear from you!

Our team is located at 73 Leikin Drive in Ottawa, Ontario (Barrhaven), in a modern building with plenty of free parking, and convenient access to bus routes immediately outside of the building.

Note: Due to COVID, the NCS team at present is in a 100% work from home environment.
***************************
Correctional Service of Canada
The Correctional Service of Canada (CSC) is the federal government agency responsible for administering sentences of a term of two years or more, as imposed by the courts. CSC is responsible for managing institutions of various security levels and supervising offenders under conditional release in the community.

Our Mission
The Correctional Service of Canada (CSC), as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

Public Affairs
The Public Affairs Directorate of the Communications and Engagement Sector (CE) is responsible for providing internal and external communications services and products to staff, inmates and the public, as well as, media relations and multimedia services.

Intent of the process

The immediate need is to staff 15 positions on an indeterminate basis, with various linguistic profiles and various security clearances.

A pool of candidates may be established and may be used to staff similar positions within the RCMP and Correctional Services Canada (CSC) in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP or CSC security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

(SEE OTHER INFORMATION)

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• A degree from a recognized post-secondary institution.

Notes:
1.Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor’s degree without specialization is called for in a position classified as IS.
2.At the manager’s discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE:
• Recent* experience drafting at least two types of communication products, such as but not limited to: marketing or outreach plans, communication approaches, speeches, news releases, media lines, web or social media content, internal messages or newsletter articles.
• Recent * experience in providing strategic communications advice and guidance to management. **
• Experience in contributing to the development of communication strategies or activities and assisting with their implementation.
• Experience in producing various deliverables rapidly to meet urgent requirements, including but not limited to: drafting various communications products, conducting research, analyzing information, assisting with event management, etc.

*Recent is defined as in the past five years.
**Management is defined as Manager and above.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE:
• Experience in marketing.
• Experience in advertising.
• Experience in media relations.
• Experience in internal or corporate communications.
• Experience in managing corporate social media accounts.
• Experience in developing content or campaigns for the web.
• Experience in managing internal and/or external corporate websites.
• Experience in public environment and media analysis.
• Experience in the supervision of working groups or project teams.
• Experience managing a budget.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• Bilingual Imperative BBB/BBB
• Bilingual Imperative CBC/CBC

Information on language requirements

KNOWLEDGE:
• Knowledge of Government of Canada Policy on Communications and Federal Identity (Directive on the Management of Communications).
• Knowledge of current RCMP priorities.

ABILITIES:
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to develop communication products for a variety of audiences.
• Ability to manage time effectively.
• Ability to provide strategic communication recommendations.

PERSONAL SUITABILITIES:
• Effective interpersonal relationships
• Judgement
• Dependability
• Creativity

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
• Requirement to work overtime on occasion.
• Willingness to travel, as required.

Conditions of employment

Reliability Status security clearance - - RCMP Enhanced Reliability Status security clearance
- RCMP Secret security clearance
- RCMP Top Secret security clearance

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y)
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result)

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.