Fluently Bilingual Team/Project Leaders Wanted

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES WHICH DEMONSTRATE how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.

FOR EACH EXPERIENCE CRITERIA, (in approximately 500 words or less), please provide the following MANDATORY information: 1 - Name of the department or organization where the experience was acquired; 2 - Title of the position occupied and duration for which you exercised the functions; and 3 - Specific details of tasks or projects demonstrating how the experience was acquired and concrete examples.

Résumés will be used as a secondary source to validate the education and/or experience described in the screening questions. ***Please note that only applications received directly via GC Jobs will be accepted.***

Work environment

Do you want to work for a department that has a strong positive impact on the lives of Canadians and newcomers? Look no further! At IRCC, our vision of a stronger Canada is a safe and secure country that continues to support our humanitarian tradition and draws the best from the world to help build a nation that is economically, socially and culturally prosperous.

Looking for challenges? IRCC is adapting to new technology trends. Our current projects include mobile applications, Public Cloud, Machine Learning, Digital Initiatives, Passport Modernization. We have multi-layer initiatives including collaboration with other federal, provincial, territorial departments and organizations.

What’s exciting about us? IRCC is a top employer in the NCR (https://canadastop100.com/ottawa/). We offer the possibility of flexible work hours, telework, opportunities to be part of a networking community, career development courses.

Are you the ONE?
• Yes, I am motivated and eager to learn!
• Yes, I am ready to explore innovative ways of solving problems!
• Yes, I am ready to rock any IT challenge!
Share your fresh and innovative ideas to contribute to IRCC’s success! Play a role in modernizing the Public Service of Canada!

Intent of the process

This process may be used to establish a pool of candidates to staff similar positions at an identical or equivalent group and level with an official language proficiency of Bilingual Imperative CBC/CBC, various security profiles (Secret and Reliability), various tenures (Indeterminate, Temporary) at Immigration, Refugees and Citizenship Canada.

Positions to be filled: 25

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED. Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum postsecondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be reassessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE
EX1. Significant* and recent** experience in supporting complex*** IT business systems.
EX2. Significant* and recent** experience representing a work unit and making recommendations, orally and in writing, to management on the resolution of project or operational issues.

*Significant is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately three (3) years.
**Recent is defined as the experience normally acquired within the last five (5) years.
***Complex is defined as having at least one (1) of the following factors:
a) Geographically distributed across more than one province and/or country.
b) Large (2000+) user base.
c) A requirement for high availability and high reliability (24/7 system and 98% availability).
d) A diverse set of technologies that includes real-time data exchanges across multiple systems.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES
BC1. Effective Interactive Communication
BC2. Client Service Orientation
BC3. Adaptability and flexibility
BC4. Cooperation and Collaboration
BC5. Values and ethics
BC6. Focus on quality and details
BC7. Leadership

ABILITIES
A1. Ability to plan, manage and prioritize workload under tight deadlines.
A2. Ability leading projects or small teams or multi-disciplinary teams to accomplish goals and demonstrate results.
A3. Ability to analyse and present options and make recommendations.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:

EDUCATION
AED1. A recognized university degree in computer science, information technology, information management or another specialty relevant to the position to be staffed.
AED2. Various IM/IT Certifications such as:
- Information Technology Infrastructure Library (ITIL) Certification
- Agile Certification
- Project Management Professional (PMP) and/or Prince 2
- Information Technology Service Management (ITSM)
- Cloud Certifications (Amazon, MS, etc.)

Degree equivalency

EXPERIENCE
AEX1. Significant* and recent** experience in estimating timelines and work effort for application development or implementation of technical solutions.
AEX2. Significant* and recent** experience in leading the development or the implementation or support of IT systems.
AEX3. Significant* and recent** experience in leading IT teams composed of multi-disciplinary staff and contractors.
AEX4. Experience in working with Immigration, Refugees and Citizenship Canada (IRCC)’s systems, such as the Global Case Management System (GCMS), the Canadian passport issuing system (IRIS), the Canadian Immigration Biometric Identification System (CIBIDS), the Grants and Contributions System (GCS) and the Government of Canada’s official Electronic Document and Records Management Solution (GCDocs) to deliver IT services.
AEX5. Experience in assigning work and/or supervising staff, including students.
AEX6. Experience in Systems Development Life Cycle in IT projects.

*Significant is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately three (3) years.
**Recent is defined as the experience normally acquired within the last five (5) years.

KNOWLEDGE
AK1. Knowledge of IT trends as they relate to current government of Canada.
AK2. Knowledge of System Development Life Cycle (SDLC) methodologies or models, including Agile.
AK3. Knowledge of project management.
AK4. Knowledge of finance and human resources management.
AK5. Knowledge of procurement and contracting best practices.

OPERATIONAL REQUIREMENTS
- Ability and willingness to carry a government-owned mobile device during and outside working hours.
- Ability and willingness to work overtime and on call as required.
- Ability and willingness to work flexible hours.
- Ability and willingness to travel (including locally).
- Ability and willingness to work virtually (telework) and report to the office (on-site) as required.

Conditions of employment

Reliability and Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

STEP 1 of the assessment process – INTRODUCE YOURSELF

Please make sure to fully answer the screening questions and provide details as the information you provide will be shared with hiring managers. Résumés will be used as a secondary source to validate the education and/or experience described in the screening questions.

STEP 2 of the assessment process – SHOW US!

If your application is screened in, you will be invited to complete an online exam, and an interview, followed by a reference check.

An email may be sent to candidates in order to verify their asset qualifications.

Step 3 of the assessment process – LANGUAGE ASSESSMENT

Since you are being considered for a bilingual position, Second Language Evaluation (SLE) may be conducted.

Please note that SLE is an essential qualification. It will be administered upon appointment using the Public Service Commission’s (PSC) SLE tests. If you would like to prepare yourself for the SLE tests, please visit the Second Language Evaluation information for candidates’ page: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html.

STEP 4 of the assessment process - SECURITY CLEARANCE

The hiring department is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must provide residence information for the last five (5) years and to be eligible for a "Secret" clearance, you must provide residence information for the last ten (10) years.

The process may involve reference inquiries, verification of qualifications, criminal records checks, credit checks (if required) and fingerprints.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.