Administrative Support Services Clerk (Anticipatory Staffing)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Applicants are encouraged to apply ONLY if they are willing and able to work in or relocate to Edmonton, Alberta and within a 40 kilometer radius.

Intent of the process

This process will be used to staff entry level administrative support positions within the Royal Canadian Mounted Police within the various offices located in Edmonton and Edmonton Metropolitan area.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Possible positions to be staffed from this process:

• Informatics – IT Assets Management: assists with logistical arrangements, such as travel/accommodation and meeting facilities; prepares, transcribes and processes a variety of correspondence, reports and documentation; receives, prepares and distributes mail; provides reception services, referring callers and issues to the appropriate area; conducts photocopying/scanning activities; maintains office equipment.

• Financial Services Administrator - Challenges, reconciles and verifies, by applying the applicable directives and policies, the accuracy and validity of invoices and other payment requests such as interdepartmental settlements submitted by RCMP managers with delegated financial authority, and expense claims submitted by RCMP employees; transmits to PWGSC for payment or prepares and issues cheques and codes and inputs expenditure data into the SAP/TEAM financial system and receives, researches, analyses and responds to enquiries from vendors.

• Procurement Clerk - Provides information and assistance to stakeholders, managers, employees, internal/external partners, clients, and/or colleagues by performing a full range of duties: explains processes and procedures including regulations; responds to inquiries; educates on the organization’s service/products. Explains policies, procedures and practices relevant to the Assets and Procurement Management Section; shows other employees how to perform tasks or duties.

• Mailroom/Printshop Clerk - Provides mailing services and printing services to within K Division.

• General Administrative Support Clerk - Provides administrative assistance to Unit Manager, such as: coordinates and schedules appointments, meetings and teleconferences; prepares agendas and summary minutes; monitors and follows up on the status of initiatives and activities; conducts research and preparing reports, returns and correspondence.

Job offers resulting from this process will be for either PERMANENT or TEMPORARY EMPLOYMENT.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

• Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience*.

*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

• Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

During the selection process you will be asked to respond to a series of questions about your experience, competency and abilities through detailed examples.

We are aware that there are many questions to answer, keep in mind that efforts are rewarded. In answering all the questions for which you meet the criteria, you will significantly increase your chances for an opportunity and let hiring managers know what you bring to the table.

• Experience preparing documents such as letters, memoranda, briefing notes and/or reports.
• Experience providing administrative support services such as typing, photocopying and/or filing.
• Experience entering data into a database or spreadsheet.
• Experience in accounting or finance.
• Experience using a financial management system such as SAP.
• Experience maintaining a law enforcement database.
• Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving and/or destroying data.
• Experience transcribing statements from audio cassettes or digital media.
• Experience in providing services to internal and/or external clients.
• Experience in providing administrative support services to senior management.
• Ability to obtain and maintain a valid class 5 driver’s licence.
• Ability to transmit information.

The following will be applied / assessed at a later date (essential for the job)

English essential
The functions and duties of the position will only require the use of English.

Information on language requirements

• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.

• Detail oriented
• Being organized
• Being action-oriented
• Showing initiative
• Working effectively with others
• Thinking things through
• Client service orientation
• Dependability

The following may be applied / assessed at a later date (may be needed for the job)

• Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
• Willing and able to work overtime as required.
• Willing and able to travel for work and/or training purposes using various modes of transportation, including owned or leased government transport, commercial and light aircraft and up to and including remote locations.

Conditions of employment

RCMP Security Clearance

Successful applicants will be required to obtain and maintain a RCMP Security Clearance throughout their employment. Positions filled will have one of the following security clearance requirements: RCMP Enhanced Reliability Status, Secret or Top Secret. This requires a security/reliability interview, and a field investigation in matters of criminal activities, credit/finances, education, employment, references, etc.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.

For this selection process, we will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users.

Applicants are responsible for ensuring all information provided on their application is accurate and up to date at the time of application.

IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.