Manager, Supervision

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

This position is classified at the RE-06 level, which is equivalent to the salary of the groups and levels identified above.

Duties

The Manager of Supervision provides leadership, technical guidance and support to the day-to-day management of supervisory and monitoring work delivered in accordance with FCAC’s mandate to ensure compliance of market conduct obligations by all federally regulated financial entities (entities), including Payment Card Network Operators (PCNOs) and External Complaint Bodies (ECBs). In carrying out these responsibilities, the Manager ensures the consistent application of FCAC’s Supervision Framework; the consistent interpretation and application of policies and procedures; the monitoring of practices and processes to identify important and emerging compliance-related issues; and the implementation of best practices from an operational perspective. The Manager also participates in the development of the broader supervision, promotion and enforcement strategic direction and establishment of priority activities.

Work environment

Located in downtown Ottawa, with an office in Toronto, and fully equipped to work virtually, FCAC is a small separate agency established by the Financial Consumer Agency of Canada Act and subject to the Public Service Employment Act (PSEA). We offer the same pension and benefits plans as the core public administration. In addition you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. We have our own unique classification system (RE and REX) with relevant equivalences noted above. Our people are our strength and we're looking for highly engaged and talented individuals to join our team!

Intent of the process

The intent of this process is to staff 1 position with a designated workplace of either Ottawa or Toronto.

Preference may be given to applicants who are members of one or more of the following groups: women, Aboriginal peoples, persons with disabilities and members of a visible minority group.

Volume management strategies may be used at any time during this selection process.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

As a candidate, it is your responsibility to clearly demonstrate how you meet all the essential education and experience qualifications for the position(s) you are applying for in your cover letter. You should also include details of how you meet any or all the asset qualifications, as applicable. To demonstrate how you meet each qualification, you must provide concrete, illustrative examples. It is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. The experience described in the cover letter must also be substantiated by the details of your résumé. Your cover letter and résumé will be used to evaluate your ability to effectively communicate in writing. Failure to provide this information in the requested format may result in your application being rejected. Candidates will not be solicited for incomplete or missing information.

Education:
Degree from a recognized university in commerce, business administration, law or economics, or an acceptable combination of a university degree and experience relevant to the position.

Degree equivalency

Experience:
• Significant* experience establishing and maintaining strategic partnerships with multiple stakeholders;
• Recent** and significant* experience providing strategic advice and briefings to senior officials;
• Recent** and significant* experience in conducting investigations, audits or examinations in a regulatory environment; and,
• Experience leading and developing employees.

NOTE:
*Significant will be evaluated in terms of depth and breadth of activities, complexity and diversity of work performed, and level of autonomy in dealing with these issues normally associated with having performed such activities over the course of approximately 3 years. Please demonstrate clearly your roles and responsibilities pertaining to this experience.
**Recent experience is defined as having acquired the experience within the last 3 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualfiications:
• Experience working with risk management, audit or governance principles; and,
• Experience interpreting and applying legislation, regulations and guidelines in a regulatory context.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Knowledge:
• Knowledge of the financial services sector, including emerging issues, products and services, and the other regulatory bodies that form part of the oversight of the financial sector; and,
• Knowledge of FCAC and its supervisory activities.

Competencies:
• Create vision and strategy;
• Mobilize people;
• Uphold integrity and respect;
• Collaborate with partners and stakeholders;
• Promote innovation and guide change; and,
• Achieve results.

Abilities:
• Ability to communicate effectively in writing; and,
• Ability to communicate effectively orally.

The following may be applied / assessed at a later date (may be needed for the job)

• Willingness and availability to work overtime.
• Willingness and availability to travel.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Various assessment tools may be used in this selection process. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

You must meet all essential qualifications in order to be appointed to the position. Candidates may be required to meet some or all the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form. Please ensure that your Personal Record Identifier (PRI) is included in your application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.