gJobs.ca

Support Analyst, Infrastructure Operations

Reference Number
DND21J-022510-000108

Selection Process Number
21-DND-EA-RCN-472560

Organization
National Defence

Year
2021-2022

Days Open
9

Classification
CS02

City
Halifax

Type
External

Quick Summary

Total
76

Employment Equity
38 (50%)

Screened out
21 (27.6%)

Screened in
55 (72.4%)

Applicant Submissions (76)

Employment Equity 50% 38

Screened Out 27.6% 21

Screened In 72.4% 55

Employment Equity(38)

Women 9.2% 7

Visible minority 39.5% 30

Indigenous 0% 0

People with disabilities 6.6% 5

Language

English 0% 0

French 0% 0

Status

Citizens 65.8% 50

Permanent Residents 0% 0

Archived Job Poster

Support Analyst, Infrastructure Operations

Reference number: DND21J-022510-000108
Selection process number: 21-DND-EA-RCN-472560
National Defence - Royal Canadian Navy
Halifax (Nova Scotia)
CS-02
$75,129 to $91,953

Closing date: 22 July 2021 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Intent of the process

The intent of this process is to fill one (1) indeterminate position in Halifax, Nova Scotia.

A pool of partially qualified and essentially qualified candidates will be established and may be used for future permanent (indeterminate) and temporary (actings, specified period employment) appointments to similar positions with various employment tenures, language profiles, security requirements, and conditions of employment.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed or an acceptable combination of education, training and/or experience

Degree equivalency

EXPERIENCE:
Experience in providing technical support to end users.
Experience with Microsoft Windows desktop, active directory and user administration of an advanced nature.
Experience with personal computer and peripheral hardware installing and configuring.
Experience with VMWare 5.1, 6.x, various Linux platforms, Windows Server, network monitoring solutions and troubleshooting.
Experience in writing one or more of the following: Standing Operating Procedures (SOPs), Procedural Guides or technical documentation.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCE:
Experience in performing Windows Server Active Directory Issues, Experience monitoring local area networking devices
Experience with Axios Systems “Assyst” ITSM software program.
Experience in performing Server maintenance utilizing VMWare.
Experience with shipboard server systems.
Experience with data storage array maintenance (e.g. Hitachi or HP Modern Shared Storage Array)

KNOWLEDGE:
Troubleshooting at a Tier 2 level for various server related issues in a multi-platform environment.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES:
Ability to communicate effectively both orally and in writing.
Ability to analyze, prioritize and problem solve technical problems.

PERSONAL SUITABILITIES:
Effective interpersonal relationships
Initiative
Judgment
Dependability

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:
The Department of National Defence (DND) is committed to ensure we achieve representativeness, diversity and inclusion in all areas of our business. Therefore, we are taking deliberate and clear action towards building diversity and inclusion through our human resources practices. We encourage members of the following designated groups to apply and also to self-identify: women, members of visible minority groups, Aboriginal people and persons with disability. Preference may be given to candidates who are members of the above mentioned designated groups.

In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of Canadian Armed Forces (CAF) members.

OPERATIONAL REQUIREMENTS:
Willing and able to travel a few times a year for meetings and/or training.

Conditions of employment

Top Secret security clearance

Work overtime or on-call, including evenings, weekends, and/or holidays.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. When completing the screening questions, remember that the assessment board cannot make assumptions about your experience. It is insufficient to say that you have the required qualifications or to list your current or past duties. Rather, candidates must demonstrate how they meet the education and experience criteria listed in the job opportunity advertisement by providing CLEAR AND CONCRETE EXAMPLES.

2. Candidates must meet the essential qualifications to be appointed to a position. However, a person may be appointed to the position even though he or she does not meet any or all of the asset qualifications, operational requirements, or organizational needs. Please note that meeting these criteria may be desirable and may be a deciding factor in choosing the person to be appointed.

3. All results and invitations for interview/written assessment will be sent electronically. We request therefore that you include a valid electronic address (e-mail address) when you apply and make sure this address is functional at all times and accepts messages from unknown users.

4. Candidates’ qualifications may be determined by various tests, interview and/or reference check.

5. Ability to communicate effectively will be assessed throughout the process.

6. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

7. Our organization will only accept on-line applications for this advertisement. All job applications must therefore be submitted through www.canada.gc.ca/ government-jobs.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

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