Various Administrative Positions - A Place to Grow!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We thank all those who apply.

Selection may be based first on candidates who have identified as being a member of one of the employment equity groups or who indicated interest in a bilingual position. Other candidates may be randomly selected for further assessment. Only those selected for further consideration will be contacted.

Candidates selected for further consideration will be contacted via the email address provided in their online application. Please ensure that your email account is set to receive mail from unknown senders.

Our Departmental values guide us in everything we do. Service Canada is seeking candidates who identify with these values. Candidates are expected to read the Statement of Values in the Values and Ethics Code for the Public Sector prior to submitting an application. (https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049).

Duties

Play a key role in the administration of federal benefit programs and services that impact the livelihood of many Canadians. Your duties may include assisting with administrative procedures such as work schedules, preparing and maintaining reports, preparing correspondence, responding to mail and telephone inquiries and more!

Work environment

Do you like helping others? Are you a strong communicator who enjoys problem solving? Join Service Canada and help support Canadians through life's big moments!

Service Canada offers a diverse work environment, with many exciting career advancement opportunities. Apply now to join our innovative and creative team.

Following any necessary (paid) training and qualifying periods, our employees enjoy paid vacation and sick days, health and dental benefits, and a pension!

A probationary period of one year will apply for all new hires into the Federal Public Service.

Intent of the process

A pool of qualified candidates will be established to fill the following positions (full-time or part-time) across Ontario Region:

• Administrative Support Assistant
• Business Support Assistant
• Program Support Clerk
• Program & Service Delivery Clerk

Please be advised that qualified candidates who decline offers twice may be removed from the qualified pool.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Secondary school diploma or employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma (GIT-320); or an acceptable combination of education, training and/or experience).

(An acceptable combination of education, training and/or experience is described as a minimum 2 years of Secondary School education and 1 year of employment experience.)

Candidates with foreign credentials must provide proof of Canadian equivalency. If you have foreign credentials, please see the information on Degree Equivalency.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative CBC/CBC
Note: If you are Bilingual and wish to be considered for both Bilingual and English Essential positions, please indicate both in your application.

BILINGUAL IMPERATIVE POSITION:
To be considered for a Bilingual Imperative CBC/CBC position, you must already have Second Language Evaluation results at the CBC/CBC level (proof will be required) OR you must be willing to undergo a Second Language Evaluation.

Should you be considered for a bilingual position, you will receive an invitation to an unsupervised test for reading comprehension and written expression to determine if you meet the language requirements of the position.

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Competencies and Skills
• Ability to communicate effectively and professionally in a team environment and with the public, verbally and in writing (Communication)
• Ability to demonstrate values and ethics consistent with the Values and Ethics Code for the Public Service (Demonstrating Integrity and Respect)
• Ability to think critically and make decisions based on available information (Thinking Skills)
• Ability to work cooperatively and respectfully, while contributing to team results (Working with Others)
• Identifying what needs to be done and doing it before being asked to or required by the situation (Showing Initiative and Being Action-Oriented)
• The capacity to use computer technology to ensure a high-level of efficiency in accomplishing work (Using Technology)

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS
At Employment and Social Development Canada, diversity is our strength. If you are a woman, an Indigenous person, a person with a disability or a visible minority and are interested in contributing different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

Information on employment equity

OPERATIONAL REQUIREMENTS

• Must be willing and able to work overtime as required.
• Must be willing and able to travel.

Conditions of employment

Reliability Status security clearance - Credit Check

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Assessments may include: Reference checks may be sought, an interview may be administered, a test may be administered and a situational exercise may be administered.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.