IM Technical Specialist

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Why work with Immigration, Refugees and Citizenship Canada?

We're a department focused on people. Every day our work affects lives across the world. We collaborate with Canadian citizens, sponsors, employers, and educators. We protect refugees, promote citizenship, facilitate the arrival of immigrants and pursue passport innovation.

Our individual efforts have a global impact when, together, we:
• welcome hundreds of thousands of newcomers each year
• help people settle into Canada
• reunite families
• attract top talent, and
• find new ways to decide who comes to visit, work or stay

Our programs help meet our country’s needs. Our work helps Canada become more economically, socially, and culturally prosperous.

We’re people helping people in Canada and abroad. We bring people together.

Why work with IRCC's Information Management Team?

Information and data are critical assets that enables IRCC employees to help people in Canada and abroad.

From immigration officers working from embassies overseas to the policy and program analysts in Ottawa to the citizenship and immigration officers in offices across Canada, employees rely on quality information and data to make the right decisions to help meet our country’s needs.

At IRCC, the Information Architecture and Information Management Directorate, as part of the Transformation and Digital Solutions Sector, is leading initiatives to transform the way we work and how we deliver services. Over the next few years, these will include rethinking paper processes through digitization, adopting electronic approvals, implementing a new content services solution to manage our information assets, and reimagining how those information assets are managed to enable better use of data/content analytics and artificial intelligence solutions.

If you’re passionate about information and data and how they can be used to build a stronger Canada, there’s no better time to be part of IRCC’s Information Management Team.

NOTE:
Remote work arrangements may be available and will be determined on a case-by-case basis dependent on operational feasibility at the time of hiring. This may mean working from an IRCC office within a regional or national headquarters building. Due to the COVID-19 pandemic, our teams are currently working remotely, though this may change in the future.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

STEP 1 of the assessment process - INTRODUCE YOURSELF!

Essential Qualifications and assets (When you submit your application, the system will prompt you with a specific question to evaluate how you meet each qualification; please ensure to answer and provide examples on how you gained these qualifications.)

EDUCATION
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCE
Experience collaborating with clients, users, information management* (IM) specialists, and information technology (IT) specialists in the delivery of at least two (2) IM* technology projects using defined methodologies and best practices.
Experience conducting options analyses and industry research on topics such as emerging information management* and technology trends, market scans, etc. to support the development of solutions.
Experience analyzing business/client requirements, providing advice, options and/or recommendations.
Experience providing advice to project teams and work units on information management* technical solutions and standards to adapt and support the design, development, testing, implementation, integration, maintenance, and support of IT applications.
Experience providing strategic advice and recommendations to management** on complex*** IM/IT issues

*Information management is a discipline that directs and supports effective and efficient management of information and data in an organization, from planning and systems development to disposal or long-term preservation.
**Management is defined as director and above.
***Complex projects / issues have at least two (2) of the following characteristics: multidimensional, sensitive, confidential, affecting many partners or stakeholders, precedent setting, having a major impact on the public service.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

Information on language requirements

KNOWLEDGE
Knowledge of information management theories, principles, best practices and trends.
Knowledge of trends, processes, challenges and opportunities related to information management technologies.

STEP 2 of the assessment process – SHOW US & MEET US!

If your application is screened in, you will be invited to demonstrate the following competencies via an evaluation process (exam, interview, or reference check):

COMPETENCIES
Adaptability and Flexibility
Commitment to Continuous Learning
Cooperation and Collaboration
Developing Others
Effective Interactive Communications
Initiative
Judgement / Analytical Thinking
Organizational Awareness
Values and Ethics

STEP 3 of the assessment process – LANGUAGE ASSESSMENT

Depending on the position being staff, we might have positions with various language requirements, such as: English OR French Essential, English Essential, French Essential, or Bilingual Imperative BBB/BBB or CBC/CBC)

If you are interested in being considered for a bilingual position, Second Language Evaluation (SLE) testing will be administered, as required, using the Public Service Commission’s (PSC) SLE tests. If you would like to prepare yourself for the SLE tests, please visit the Second Language Evaluation information for candidates page: https://www.canada.ca/en/public-servicecommission/services/second-language-testing-publicservice/information-candidates.html

If you have previously been assessed for SLE but do not have a copy of your results, please visit the PSC’s Confirmation of Previous Test Result web page:
https://www.canada.ca/en/public-servicecommission/services/staffing-assessment-toolsresources/staffing-assessment-services-job-seekersemployees/confirmation-previous-test-result.html

The following may be applied / assessed at a later date (may be needed for the job)

STEP 4 TELL US MORE - Assets:

We also want to learn more about other experiences you might have gained during your career. Please ensure to answer the questions and provide examples on how you gained these qualifications if the following apply to you:

EDUCATION ASSET
Post-secondary degree from a recognized university or diploma in information or records management OR successful completion of a post-graduate degree in a related speciality such as a Master in Library Science, or a Master in Information Management, or a Master's degree in Library and Information Sciences/Studies from a recognized university.

Degree equivalency

ASSET QUALIFICATIONS
Demonstrated passion in information management or leadership through active involvement in communities of practice; or through active participation in groups, committees and non-profit organizations dedicated to the subject; Or teaching in post-secondary institutions, etc.

Experience coaching and mentoring team members.
Experience as a member of a project team in at least two (2) of the following areas:
- Cloud-based applications
- Data governance
- Digitization
- Information security
- Access to information / Freedom of information
- Privacy
- Information Architecture and Metadata
- Litigation and Electronic Discovery
- Knowledge management

Recent* experience supporting or implementing a collaboration system (examples include SharePoint, MS Teams, etc) as an information management tool to support organizational objectives.

Recent* experience is defined as experience acquired within the last three (3) years.

OPERATIONAL REQUIREMENTS
Willingness and ability to work overtime

Conditions of employment

STEP 5 of the assessment process - SECURITY CLEARANCE

The hiring department is responsible for the Personnel Security Clearance process.

Typically to be eligible for a "Reliability" clearance, you must provide residence information for the last five (5) years and to be eligible for a "Secret" clearance, you
must provide residence information for the last ten (10) years.

The process may involves reference inquiries, verification of qualifications, criminal records checks, credit checks (if required), and fingerprints.

VARIOUS REQUIREMENTS:
Reliability
Secret Security Clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.