Positions A: Registry Officer / Positions B: Mediation Services Coordinator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

How to Apply :

Respond to Screening Questions.

We strongly encourage you, when providing your answers, to provide concrete examples to illustrate how you meet each criterion identified in the questions. When drafting your responses to the experience qualifications, we encourage you to follow this format:

Please explain how you meet this requirement. Describe where, when, indicating specific work periods (e.g. Workplace - Oct. 2017 to Feb. 2019) and how you obtained the required experience with specific examples. By providing the required information in the suggested format, you will ensure that the assessors are in a position to assess the depth, complexity and scope of your experience.

Work environment

Could this be the change you’ve been looking for?

Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for a chance to make your mark in a small organization that plays a big role in providing justice to Canadians? If so, consider a career at the Administrative Tribunals Support Service of Canada (ATSSC).

You’ll be able to benefit and learn from being closer to management and having the opportunity to be exposed to a variety of files. We’re also committed to supporting a healthy life-work balance and to creating an inclusive and respectful work environment, so we hope that this is something that is important to you as well.

Like many public servants, we’ve been working mostly remotely since the pandemic began and employees have access to tools and processes to conduct most aspects of their work remotely.

And if there is one last thing to note that is impactful for our employees, it's the fact that we have our own internal compensation and benefits Advisors and a dedicated information technology team.

Intent of the process

A fully or partially assessed pool may be created and may be used to staff similar positions with various linguistic requirements, tenures and security clearances within the Administrative Tribunals Support Service of Canada (ATSSC). All other federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) may use this selection process to appoint a candidate to a similar position within their organization.

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Recent and significant* experience using Microsoft Office software such as Word, Excel and Outlook.

Experience using a case management or information management system.

*Recent and significant experience means depth and breadth of experience normally associated with the performance of duties over a period of 12 months within approximately the last 36 months.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION

Successful completion of two (2) years post-secondary education, or more, from a recognized educational institution (e.g. community college, CEGEP, university) in a field relevant to the position.

Degree equivalency

ASSET QUALIFICATIONS

EXPERIENCE

Experience preparing written reports or correspondence.

Experience dealing with senior managers or magistrates in writing and orally.

Experience in applying operational procedures in a work environment.

Experience in coordinating events such as travel arrangements, booking meeting space and virtual meeting or interpretations services.

Experience in analyzing documents to ensure their compliance.

Experience working in a fast-paced, high volume environment with changing priorities.

Experience working in a legal, quasi-judicial or judicial environment, such as in a tribunal, court, commission, board or law firm or notary office.

Experience in any of the following areas: cultural or heritage field, direct or indirect support of indigenous peoples, domestic or international commerce, human rights, social benefits programs, agriculture and transportation.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
(CBC/CBC), (CCC/CCC)

Information on language requirements

COMPETENCIES

Thinking things through

Attention to detail

Manage priorities

Work in a team environment

Demonstrate autonomy and initiative

Client-oriented service

Written communication

Oral communication

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

Employment Equity may be used to address demonstrated under-representation of designated groups (Women, Visible Minorities, Persons with disabilities and persons of Aboriginal descent).

OPERATIONAL REQUIREMENTS

For some positions:

Ability and willingness to work overtime on short notice.

You must be available and able to travel occasionally across Canada.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.