Technical Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

1. ALL JOB APPLICATIONS MUST BE SUBMITTED USING THE WWW.JOBS.GC.CA WEBSITE. NO APPLICATION WILL BE ACCEPTED BY EMAIL.

2. All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

3. THE ABILITY TO COMMUNICATE EFFECTIVELY IN WRITING WILL BE EVALUATED THROUGH YOUR APPLICATION.

4. You will be required to show how you demonstrate the essential qualifications (i.e. Education and Experience) for the initial screening. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Experience requirements will be assessed using the application only. Information on your described skills, experience, etc. provided should be supported by your resume, but your resume will not be used as a secondary source to assess experience. Resumes may be used in determining Right Fit. Failure to provide the above information in the format required will result in your application being rejected from the process.

The Innovation, Information and Technology Branch (IITB) is a national organization, with a wide variety of work that can be performed regardless of geographic location. However, certain positions may require a physical presence at a specific location.

IITB's Hub locations outside of the NCR are located in: St. John's, Dartmouth, Charlottetown, Bathurst, Fredericton, Miramichi, Moncton, Boucherville, Jonquière, Laval, Montréal, Shawinigan, Belleville, Chatham, Cornwall, London, Toronto, Mississauga, Windsor, Vaughan, Winnipeg, Regina, Edmonton, Calgary and Vancouver. In all cases, the location of the selected candidate's office will or could be accommodated according to the needs of the candidate and/or the employer.

Work environment

Employment and Social Development Canada (ESDC) works to improve the standard of living and quality of life for all Canadians. We do this by promoting a labour force that is highly skilled. We also promote an efficient and inclusive labour market. Central to this mandate is the Innovation, Information and Technology Branch (IITB). IITB is powered by the innovative thinking of over 2000 employees to deliver efficient, reliable and secure information and technology services to Employment and Social Development Canada offices from coast-to-coast.

Intent of the process

The immediate need is to staff several indeterminate positions.

A pool of partially or fully qualified candidates may be established through this process to staff identical or similar positions at Employment and Social Development Canada with various tenures, various linguistic requirements, various security requirements, various conditions of employment and for various locations.

If a pool is established following this selection process, all federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) will be able to use it in order to staff similar positions across Canada. By applying to this process you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ALL STREAMS
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training, and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g., community college, CÉGEP, or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training, and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE
ALL STREAMS
EX1. *Recent and **significant experience interpreting, linking and analyzing information to understand issues, responding to current and future client needs while meeting organizational objectives.
EX2. *Recent and **significant experience writing and presenting materials for a ***senior audience.
EX3. *Recent and **significant experience working in a team environment.

Notes:
*Recent is defined as obtained within the last five (5) years.
**Significant is defined as having a minimum of two (2) years and will be evaluated with regard to, the complexity and diversity of the work handled, and the level of autonomy demonstrated.
***Senior audience is defined as director level or above.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
English or French Essential
Bilingual imperative: BBB/BBB, CBC/CBC

Information on language requirements

EXPERIENCE
STREAM 1: CLOUD COMPUTING
EX4. Experience in cloud computing

STREAM 2: STRATEGY DEVELOPMENT
EX5. Experience leading and/or facilitating groups to develop strategies or planning exercises.
EX6. Experience working with groups to set strategic and measurable objectives and goals for both medium term (2-3 years) and long-term (5 years) timeframes.

STREAM 3: PROJECT MANAGEMENT
EX7. Experience in working within a project management office or managing projects leveraging either:
- a recognized project management  methodology  or
 - leading a team of IT professionals with Scrum/Agile framework.

STREAM 4: GENERIC IT SPECIALIST
EX8. Experience developing and delivering IT products or services. 
EX9. Experience representing a team in discussions with clients or stakeholders or external partners or senior management.

Notes:
****Experience related to a specific streams is defined as a minimum of one (1) year.

KNOWLEDGE
ALL STREAMS
K1. Knowledge of current and emerging IM/IT trends.

COMPETENCIES
ALL STREAMS
COMP1. Demonstrating integrity and respect
COMP2. Working effectively with others
COMP3. Showing initiative and being action-oriented
COMP4. Service excellence

ABILITIES
ALL STREAMS
A1. Ability to find solutions to operational problems and advise management on their potential consequences.
A2. Ability to plan and manage initiatives and/or projects.
A3. Ability to communicate effectively both orally and in writing.

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION – ASSET
ALL STREAMS
A degree from a recognized post-secondary institution with acceptable specialization in Computer Sciences, Computer Engineering, or other related IM/IT related to the position to staff.

Certification in one or more of the following:
- ITIL
- PMP, Prince2
- Scrum Master certification
- Cloud certification
- Change Management certification
- TOGAF
- Other certifications

Degree equivalency

EXPERIENCE – ASSET
ALL STREAMS
AEX1. Experience working in an Agile / Scrum environment.
AEX2. Experience coordinating initiatives with independence.
AEX3. Experience in IT Service management.
AEX4. Experience in Application Portfolio Management (APM).

ORGANIZATIONAL NEEDS
At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

OPERATIONAL REQUIREMENT
- Willingness and ability to work virtually.
- Willingness and ability to work overtime, occasionally on short notice.
- Willingness and ability to travel.

Operational requirements and/or conditions of employment may vary depending on the position being staffed.

Conditions of employment

Security Clearance: Various

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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Application process
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The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below.

Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605.

By answering online screening questions, it is your responsibility, as a candidate, to provide CONCRETE AND DETAILED EXAMPLES to clearly demonstrate how you meet the education and experience requirements listed in the Other Qualifications sections, as well as the competencies (text questions).

Your answers must include where and how you obtained the required education or experience, as well as the period(s) in which you performed the functions of the position(s). Your answer must include the date format of Month-Year to Month-Year. Failure to provide the above information in the format required may result in your application being rejected from the process.

Information on your described education, experience, etc. provided in the screening questions should be supported by your resume.

You may save your application as a draft and return to it at a later date. Your application must be completed and submitted in order to be considered. Partially completed applications, or those in draft cannot be considered. You can make modifications to your submitted application at any time, but once your application has been selected for screening, you will no longer be able to make modifications and your submission will be considered final.

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Assessment
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A variety of assessment tools may be used in the assessment of candidates, such as: written test, practical test, situational exercise, oral interview, simulation, presentation, role play, work samples, performance appraisals, reference checks, and/or assessment board member personal/direct knowledge of candidates’ qualifications. Some assessment tools may be administered electronically, others, in-person.

Please note that asset qualifications, obtained results, top-down and/or random selection may be used to identify which applications will be given further consideration.

Candidates must meet the essential qualifications to be appointed to a position. The essential qualifications that are listed in the statement of merit criteria are mandatory. Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score or a top-down approach may be used at any step if there is a sufficient number of candidates to meet immediate and anticipated staffing needs.

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Travel status - Travel costs
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Please note you will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, you will be responsible for travel costs.

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Proof of education
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Proof of your education credentials will be requested during the assessment phase of this process.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency.

Foreign certificates and/or diplomas must be assessed against Canadian education standards. The federal public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, determined by a recognized credential assessment service.

The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations.

You can access the CICIC website at: https://www.cicic.ca/. This website provides links to a number of Canadian organizations that provide equivalency assessments.

Original diplomas, degrees or certified transcripts may be required and must be presented upon request. Failure to produce required documents will result in your application not being considered.

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Communication
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Acknowledgment of receipt of applications will not be sent.

PLEASE NOTE: Our intention is to communicate with applicants by e-mail for screening/assessment purposes. It is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is entirely your responsibility to inform us at all times of any changes regarding your contact information.

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Official languages- Bilingual positions
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Persons are entitled to participate in the appointment process in the official language of their choice. Applicants will be asked to indicate in their on-line application their preferred official language for each of the following: a) correspondence, b) written exam, and c)interview.

To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the Public Service Commission, you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/public-servicecommission/corporate/about-us/contactus.html#sle.

For more information on SLE, visit the following web-site: https://www.canada.ca/en/publicservice-commission/services/second-languagetesting- public-service.html

An optional self-assessment of your writing skills in your second official language is available for you to take before completing your application. https://www.canada.ca/en/public-servicecommission/ services/second-language-testingpublic-service/self-assessment-tests.html

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Other informations
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An assignment, secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor will be required before an offer can be made.

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What do you need to know about diversity and accommodation?
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Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates selfdeclaring as being a member of one or more of the following EE groups: Aboriginal peoples, persons with disabilities, women and visible minorities.

If you are selected for further consideration, please advise the person who will contact you of any accommodations you may require during the selection process.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.